Ideal Fence

Fences & Gates
Ottawa ON K4C 1L7
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75%

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Reviews for Ideal Fence

Average customer rating:
8.2 10 (18 reviews)

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bnpaquette in Ottawa
bnpaquette in Ottawa
1 review Nepean, ON
1/10

Pvc fence in rear yard

Ideal fence will not respond to repair gate since May 24 to 24 poor service

Approximate cost of services:
$7,000.00
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Private User
Private User
Private User reviews Ottawa, ON
1/10

Fence has huge gaps underneath, no good if you have pets

Update: After a number of calls that were not returned, the quality manager showed up for the 2nd time, agreed on a resolution, but changed their mind. Since they took my money without approval from my credit card I have little recourse. Customer Service is appalling Do not give your credit card for staged payments.

Very quick to take money, slow to deliver. Contracted in September but they delayed until April the following year. Fence was installed and it left huge gaps under the fence, requires a filler piece at the end, and garbage needed to be pick up. which their quality service person agreed. A month later nothing was done. I called and calls were not returned. You can only speak to admin staff. The company took the last payment without my approval and the work is still not done!

Full of excuses.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Clarence Rockland, ON
7/10

After sale service very poor.

Although the fence is well installed, the gate needs to be adjusted. Needed an addition to my existing fence. Received a quote. Was told they would come in 2 weeks. Never came. Called approx. 4 times and they never came. Called again this week and was told that the owner would be advised but still no call. We were 5 neighbours getting our fence installed at the time. Service came fast enough but afterwards.nothing.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Jeff in Ottawa
Jeff in Ottawa
1 review Ottawa, ON
10/10

Fence construction

We hired Ideal Fence to build a new fence around our backyard. Pierre was helpful and very direct about what would work for us and what it would cost. Their crews worked very efficiently and had the fence installed in a weeks time this spring (one day for post installation and fence construction a week later) We were very happy with the final product.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for the great review Jeff! We appreciate you taking the time to do this for us

Private User
Private User
Private User reviews Ottawa, ON
9/10

Installation of PVC Fence and Door

Quality installation, fair price, and fast turnaround once materials were in.

We would have liked more frequent updates on the status of the installation date though. We had to follow up a few times to ensure we weren't forgotten. We recognize that it's during a pandemic, but even a small update every two weeks would have been appreciated.

Still would recommend them wholeheartedly!

Approximate cost of services:
$2,300.00
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Company Response

Thank you for the great review! We appreciate you taking the time to do this for us

Mike in Toronto
Mike in Toronto
1 review Ottawa, ON
10/10

Pressure Treated Fence

From the time we met Randy for a quote (best one out of 5 local companies) to the end when the crews finished up. We took on this project on our own and are amazed at the results. Our neighbors have been expressing to us about the workmanship carried out in this installation. First we had the post installers come in then Rock and his group finished off. We had 17 x 8 ft sections installed and a gate. It looks great. Will definitely be recommending Ideal fence to friends and co-workers.
Thank you Randy for delivering.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for the great review Mike! We appreciate you taking the time to do this for us.

Rick in Cornwall
Rick in Cornwall
1 review Cornwall, ON
10/10

Excellent Vinyl Fence!

I can highly recommend René and his team at Ideal Fence. They built a great vinyl fence for us and our neighbours love the fence as much as we do. I found that René is someone who can be trusted to do the job right, and his 5-year installation guarantee gives me the confidence that he stands behind the quality of his work. Thank you René, and everyone at Ideal Fence, for a job well done!

Approximate cost of services:
$15,000.00
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Company Response

Thank you for the great review Rick! We appreciate you taking the time to do this for us.

Brenda in Manotick
Brenda in Manotick
1 review Ottawa, ON
10/10

Flexible schedule to work with our complex schedule

From the time they took during the sales process to the three phases of install (because of our complex excavation schedule), Rene and his team were great.

We selected a beautiful vinyl fence with a custom wrought iron section. The one corner of our property needed to come up and the team worked with our other team to ensure the fence height was level.

We have one gate latch that needs some adjustment however I am sure when I reach out, this will be done promptly.

Looking forward to enjoying our enclosed fence for years to come.

Approximate cost of services:
$26,000.00
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Company Response

Thank you for taking the time to leave a review Brenda!! We appreciate this very much. It was a pleasure working with you and your husband as well.

Private User
Private User
Private User reviews Ottawa, ON
10/10

New Cedar fence

We are extremely satisfied wth the service and final product provided by Ideal Fence. From start to finish, they kept us informed. I would use again, and definitely recommend.

Approximate cost of services:
$10,000.00
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Company Response

Thank for taking the time to leave a review Kevin!

Marquis a.
Marquis a.
0 reviews Ottawa, ON
10/10

Yard fence installation

We are very satisfied with everything about Ideal Fence. The price was competitive, service was excellent, and the product is exactly as advertised. I highly recommend Ideal Fence.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for taking the time to leave a review. We appreciate it

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ideal Fence

Cloture Ideal Fence is a residential/ commercial fence installation company with decades of experience, focused on in-house personnel to ensure quality, fairness, and responsibility.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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