Yevhen Pankratenko

This is the second time Yevhen has repaired an appliance for us and we couldn't be more pleased with his knowledge, service and work. He is courteous, prompt and was able to repair our dryer during the initial visit. Thank you for a job well done!

I have owned a construction company for 25 years and have yet to meet anyone as kind, skilled and punctual as Yevhen. He really is a wonderful person to deal with and is great at managing expectations when repairing a used appliance.

Yevhen responded to my service request same day and completed the job quickly and professionally and took time to explain all the details to me. I would definitely use him again. Great service!

I have used Yehvan twice when my fridges died. Both times he arrived quickly and diagnosed the problem. He gave me good options for fixing it that reflected real expertise and good judgement about when to spend money and when to cut your losses. Very trustworthy and sensible

Yevhen arranged a service visit that was convenient (no approximated 'window') and arrived when he said he would. He quoted a fair job price up front (and stuck to it), diagnosed and fixed the problem (freezer frosting up and leaking). He was also courteous and pleasant to deal with. Definitely recommend.

We had a new wall oven that had stopped working and we were moving house and had to leave a working unit for the new owners. Not knowing who to call I checked reviews for appliance repairers and as Yevhen was the top rated I texted him expecting that he would be in such demand he would take forever to respond. My cynicism was unfounded - I got an immediate response by text!

I turned out that the unit was not repairable as it had been damaged either by the original installer or or that installer did not notice that he was installing a damaged unit.

I had to replace the oven which was disappointing but Yevhen’s professional service and advice made a bad situation so much better.

I would recommend him without reservation!

We had broken build-in oven it would just turn off after 20/25mins and initially called another company to come fix it - after they charged an arm and a leg and still nothing was working I found Yevhen through Home Stars. He was able to diagnose the problem RIGHT AWAY! ordered the correct part and took less than half an hour to install everything (and tested it) and was VERY punctual and didn't give us half a day window like all the other companies do, but instead scheduled time that worked for us. He is very knowledgeable and experienced professional - I am so glad I finally found such a reliable person who has fare pricing and is an expert. I have already recommended him to my family and friends. Thank you Yevhen!!!

Had a problem with my washing machine leaking water from the bottom. It's an older unit but worth fixing if the price was right because it's very heavy duty. I reached out to several repair people and Yevhen was the first to respond and setup a time. (A few others responded and basically wanted nothing to do with it because it was an older unit, making up Bs that parts aren't available, even though I could easily find them myself online). Yevhen was flexible and we were able to work out a time that worked for both of us for him to diagnose the issue. He took great care and attention in making sure he diagnosed the problem correctly (and this took quite awhile to ensure he had the right diagnoses and didn't just start trying things and then something else if that didn't work). Once he was sure of the problem he worked out a quote and we went ahead with the work two days later when he had the parts. He did an excellent job and everything is working fine again and no more leaking water! Thanks Yevhen for your great work!

The best way to review the excellent appliance repair job Yevhen did for me is to describe 24 hours last week. My tenants (I live in a duplex in downtown Toronto) reported that their dishwasher was not working and, with my blessing, contacted a repair company I previously used. After learning there would be a 5 day wait for someone to show up, I read a number of HomeStar reviews and settled on Yevhen, whose reviews were all very favourable and reasonably priced. I contacted him on HomeStars after 11:00 pm and heard back from him within minutes. I explained the problem and told him I needed the job done quickly. He said he could come the next day between 5-7 pm to diagnose the problem and agreed to make arrangements directly with my tenants. He kept in touch with me and my tenants through the day and showed up right on time at 5:40 pm. He explained his pricing (very reasonable), quickly identified the problem (a loose control panel) and fixed it all within about 45 minutes. Yevhen was very polite and professional through the whole process and left the kitchen clean and tidy. I was more than happy to pay him and learn that he offered a 3 month warranty on his work. Yevhen also went the extra mile and looked at a microwave in need of repair in my own unit. I cannot say enough about the quality and professionalism of his work. I will definitely be using him for future repairs and have no hesitation giving him my highest recommendation.

Absolutely no complaints! Yevhen phoned me to say he was in my neighbourhood and could do the work earlier than we had previously scheduled. Showed up shortly thereafter, determined the problem and fixed it, all within an hour. Professional and very competent.