Flooring + Home

I cant say enough to convey how positive our experience with flooring and home was from start to finish. We did our whole home with an engineered wood and the customer service we received, from every single employee we worked with, Lexi, Nicole, Peter and Aftab throughout the process was just simply top notch. I wish we could say that about all of the businesses we came across throughout our Reno. Flooring and a Home sets a good example of how to treat customers during what can be a stressful time (those undergoing renovations and managing budgets etc). Time was taken to explain different products, suggestions for products were made, advice was given, calls and messages were answered in a timely manner, and all the while there was never any pressure to buy or make a decision. I am SO glad we decided to walk into Flooring and Home and ultimately decided to to purchase with them. Ill add pics when were done the Reno

A great place to shop for flooring and other home furnishings where the staff are knowledgeable and friendly and the customer service exceeds all expectations. We dealt with Peter lately and the whole experience was great. He followed up on site measurements and when he anticipated a delay he made sure to bring contractor personally on-site and remeasure and expedite the installation, and he followed up after installation to make sure all is well.
A great family owned business offering design and quality products. The only thing they don’t have is the pretentious attitude of the west end design district.
Highly recommended.

In these crazy times of everyone wishing to do home renovation, we decided to replace our kitchen tiles with cork. We had a not so positive experience at one store and ended up here. From the moment we entered the store, the customer service and atmosphere was friendly and professional. We took home samples, chose the one we were interested in and they were kind enough to put the one we selected on hold for 24 hours so we could be 100% certain of our choice. Many products including cork flooring are taking longer to receive and we were grateful for the hold since we would have had to wait months if they hadn't done that for us. We got the last few boxes. Every aspect of our purchase went smoothly and they even referred us to an outstanding company for the install. We are very please on all counts.

Our new walnut herringbone engineered wood floor looks beautiful! And so easy getting it. The turning point compared to competitors was Aftab's excellent suggestions about how the herringbone could be laid for a large and complex closet that would make it just the way we wanted. And also his estimate, which surprised us by being lower than others from "lower rent" areas. When there were a couple of small installation issues (and there always are!), Aftab stepped in and arranged things perfectly. Nicole always provided good admin support just as and when needed. And Varant's installation work was exacting and high quality, he always did what he said when he said, went above & beyond, and cleaned everything up when he finished. Thanks to all!

Ravi helped us find the perfect, affordable flooring for our living room/dining room and kitchen reno. Their installers: Haddi and Max did a terrific job, fitting the new flooring perfectly around vents and the newel post. Can't recommend this company highly enough!