In these crazy times of everyone wishing to do home renovation, we decided to replace our kitchen tiles with cork. We had a not so positive experience at one store and ended up here. From the moment we entered the store, the customer service and atmosphere was friendly and professional. We took home samples, chose the one we were interested in and they were kind enough to put the one we selected on hold for 24 hours so we could be 100% certain of our choice. Many products including cork flooring are taking longer to receive and we were grateful for the hold since we would have had to wait months if they hadn't done that for us. We got the last few boxes. Every aspect of our purchase went smoothly and they even referred us to an outstanding company for the install. We are very please on all counts.