Thermenergy Heating & Cooling

Heating & Air Conditioning
Toronto ON M1H 2E9
Write a Review
Write a Review
Website
HomeStars
Heating & Air Conditioning
Thermenergy Heating & Cooling
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Thermenergy Heating & Cooling

Average customer rating:
9.5 10 (13 reviews)

Sort by

Kevin in Toronto
Kevin in Toronto
1 review Markham, ON
10/10

Service Call

I contacted Termenergy for a service call to assess the issues with my furnace. Kalapi attended the next day, provided professional service and walked me through the full process. The service ended up being covered under warranty through my water heater provider, but I am so grateful for Kalapi. I will definitely keep his number/company info to call for the future!! I would highly recommend them.

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Tankless water heater installation

My old rental water heater was at the end of its life. I contacted Thermenergy about replacing it with a tankless heater, and I'm very glad I did. Kalapi was quick to respond and had a competitive quote for an installation in a tight space. The new water heater was installed the next day and they even returned my rental heater for me. I highly recommend ThermEnergy - there's no sales pressure and outstanding customer service.

Was this review helpful?
Private User
Private User
0 reviews Toronto, ON
10/10

Rooftop Air condition

Excellent service by this company.. very professional and competent. Our Ac at Restaurant wasn’t working. We contacted them and techs arrived on time and found out problem within 30 mins .. fixed same day and charges were competitive too.. now our customers and employees are at comfort..
Highly recommend Thermenergy

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Gas Installation

Mr Patel

This is a great company and would highly recommend. I went with him simply because he picked up the phone and called me!!

His service and attitude were amazing. A very polite man with great customer service

Was this review helpful?
Derek in East Scarborough (West Hill)
Derek in East Scarborough (West Hill)
2 reviews Toronto, ON
10/10

Gas Hot Water Heater Replacement + A/C Repair

Thermenergy provided the most competitive pricing for my request for quotation for a “two birds with one stone” job: 1) Fix central A/C (recharge refrigerant), 2) Remove and replace 40 gallon rental hot water heater. Contacted a bunch of companies through Homestars and locally as well. Kal got back to me quickly through Homestars and spoke with him by phone. He was knowledgable and easy to talk to. Kal recommended the Rheem PV40, and advised that we keep the same sizing for practicality and energy savings. He was helpful at explaining the process to return the rental tank, and that his guys would take care of it.

Kal actually showed up the next day to fix my A/C and to confirm existing site conditions and pricing for the hot water tank. His pricing was “all-in” with no surprises.

For the A/C fix, Kal quickly recognized that the original installers left the refrigerant lines overcharged. Opposite to what we thought was broken by conventional wisdom! Although it was a fast and easy fix, Kal hardly charged any money at all for the repair.

For the hot water heater work, two technicians showed up the following week. The two gentlemen were punctual, friendly and answered all my questions in a helpful manner. The workmanship appears to be pretty good. Hardly any mess left behind. Rental unit was returned to Reliance Home Comfort the morning of the following business day. We’re pretty happy with the Rheem PV40, it’s much quieter compared to the previous rental GSW power vent unit. Good riddance to monthly bills. Work was completed in early-July 2020. So far so good.

Was this review helpful?
Company Response

Wowwww.. we are really appreciating the effort you make for reviewing us.. it's like an essay about us and we are so glad that we had opportunity to serve your HVAC needs.. our main focus it to gain as much as satisfied customers. One happy customer brings 100 more.. And that's our business model.
Again thanks a lot

Martin in Toronto
Martin in Toronto
1 review Toronto, ON
9/10

Natural Gas Line Removal

Job was to remove and cap a natural gas line that was no longer required. Work was done in a professional manner, site was left clean after. I would recommend for similar service.

Was this review helpful?
Company Response

Thanks Martin..

Private User
Private User
1 review Scarborough, ON
10/10

Furnace exchange

Best service I would recommend them to anyone. Very Patience and very reliable. The job was a very Nate.

Was this review helpful?
Company Response

Thanks for your valuable review..

Bernard in Toronto
Bernard in Toronto
1 review Toronto, ON
10/10

Tankless water heater supply and installation

Kalapi very knowledgeable and responsive to questions. Competitive price. Installation performed on time and within schedule. Left the worksite spotless. Very happy with the result.

Was this review helpful?
Company Response

Thanks for reviewing us.. we are trying our best to replicate same customer satisfaction to every job..

anh
anh
1 review Whitchurch Stouffville, ON
6/10

Heat furnace

Work performances average. Customer service not the best. Not exlance there is a consultan fee for government rebate when sell you news furnace .

Was this review helpful?
Company Response

We fixed your furnace in 2 hrs .. even though technician had to drive one hr to get the parts.
Cost was discussed too.
We were not expecting this score but we ll try to improve .
Thx

jimfowler
jimfowler
0 reviews Ajax, ON
9/10

Investigation why my fireplace fan is not working & cleaning of two fireplaces

I called the company Expert HVAC to ask if they could investigate my challenges. The service was prompt and the troubleshooting of my fan was investigated. A new control is required. The cleaning of the units was satisfactory. I have been advised the controller is ordered and would bee installed as soon as they receive it .

Was this review helpful?
Company Response

Thx for reviewing us

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Thermenergy Heating & Cooling

IMPORTANT UPDATE:

We are still open for business through this time of COVID-19 and we respecting the health and safety measures with social distancing for regular and emergency calls to keep homeowners and our employees safe. Our technician will be wearing Personal Protective Equipment when they come to your home or business.

****

ThermEnergy is trusted heating and cooling company of GTA and Durham region, we kept our customer in comfort from harsh winter to hot summer. Our customer always has piece of mind in terms of their heating and cooling needs cause we support them 24/7 throughout the year. Our services: Furnaces, Air Conditioning, Hot Water Tanks / Tankless, and Air Quality Products.
Keep your Home warm and cozy through the coldest months of winter by keeping your furnace running efficiently.

****

We believes comfort only comes with best quality product and great quality of workmanship. we only recommend best quality products with high end technology. Our team are highly trained, licensed, certified and insured will make sure your appliances installed as per high standard, code of conduct and manufacturer’s guideline. We make sure your home is healthy, safe, comfortable and happy with your fuel and power bills.

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.