Home Improvement Source

Bathroom Renovation
167-71 Old Kingston Rd. Ajax ON L1T
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Bathroom Renovation
Home Improvement Source
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85%

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Reviews by rating (past 12 months)

Reviews for Home Improvement Source

Average customer rating:
8.9 10 (35 reviews)

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Yvonne
Yvonne
1 review Port Perry, ON
0/10

Ran away with my money!!

I hired Victor to redo 2 bathrooms in March, he said he needed money to get my faucets, but would not bring them, would not show up to do the work, will not answer his phone. It’s now November and Victor is telling me he is closing his business because he’s too sick and can’t get up but he’s still taking jobs!!!! Would not recommend! Do not be tricked!!

Approximate cost of services:
$40,000.00
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Company Response

Thank you for your review, it just too bad it's false and distorted.
We did not run away with your money, in fact you didn't pay us our money.
We are stopping the business due to sudden health issues, and it has nothing to do with your job.

We finished everything except install the shower faucet trim and 3 vanity faucets which we can't install until you pay for the counter tops.
You owe us $5,000 and there are only 4 faucets to install. Also you want me to pay for the counter tops so you can reimburse me later, but their yous to pay.
...So no, we are not the ones who have your money, you have ours.
The solution that we think is fair is for you to pay the counter tops, and you to pay the $5,000 due to us and we will be there with everything in a hart beat.

Private User
Private User
Private User reviews Pickering, ON
10/10

Laundry room and small bathroom remodel

Victor and his guys did a great job renovating our laundry and powder room.

It's now been six months and we just love it.
Thank you

Approximate cost of services:
$8,000.00
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Company Response

Thank you for the great review A.
I hope we made your life a little more organized.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Full Kitchen Renovation

We hired Home Improvement Source to renovate our kitchen. They worked with us step by step to redesign and install our new cabinets and fixtures. They retiled our floor and did so in timely and efficient manner. We would definitely their services to anyone looking for quality professionals.

Approximate cost of services:
$38,000.00
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Company Response

Thank you for the vote of confidence RG.
The crew and I enjoyed the challenge and we will definitely miss your hospitality.

Daniel in
Daniel in
0 reviews Bowmanville, ON
10/10

Kitchen Renovation

Victor and his crew have transformed my kitchen from an outdated eyesore to a modern kitchen that I now enjoy cooking in.
From perfect alignment within the tile lines/corners to flawless cabinet finishing.
Victor and his crew were always on time, they were friendly to talk with and very hard workers determined to keep us happy in this situation.
I would 100% recommend Victor at HOME IMPROVEMENT SOURCE to my friends and family just based on the fact there was not a single issue that he did not explain and come up with a solution that worked for the both us.
Truly stellar team !

Approximate cost of services:
$30,000.00
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Company Response

Thank you for the great review. We had a great time as well.
If you ever need us again, we're always a phone call away.

Private User
Private User
Private User reviews Toronto, ON
10/10

Bathroom Renovation

Home Improvement Source did a Amazing job on my bathroom. Very happy with the service!

Approximate cost of services:
$20,000.00
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Company Response

Thank you for a great review Mike.
We're glad you're happy. It's Clients like you that keep us motivated.

Private User
Private User
Private User reviews Whitby, ON
1/10

Basement Renovation

My wife and I had an extremely disappointing experience with Victor. We had previously used him to complete a bathroom renovation in our home which we were very happy with. We relied on this to have him renovate our basement (it was already renovated but we wanted a couple of walls put up, the storage room expanded, and new flooring installed). So not a full basement reno by any stretch. Victor started in November/December 2020 and the work on various aspects of the project was/is subpar and, unbelievably, still not complete (we are now in September 2021). Workers had to redo various parts of the job on several occasions. Despite NUMEROUS assurances to return to complete the work that week or the following week, he did not show nor did any of his contractors. Work that we paid for. He has left us no choice but to hire another contractor to complete the work he was contracted to perform. Very disappointing, both quality of the work completed and paid for and having to literally chase him for the past few months to just complete the basement. Which he never completed. I would and could never recommend him for anyone's home project.

Tom

Approximate cost of services:
$23,000.00
2 of 2 people found this review helpful.
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Company Response

We really are sorry to hear that we did not meet your expectations on this project but exceeded them in the previous 2 projects we completed for you.
We did experience some delays due to labour shortages but I was not aware you felt our work was in any way not up to par. If you did feel that way, I apologize for your experience.

Private User
Private User
0 reviews Whitby, ON
10/10

Master Bath Reno - Very Satisfied

Vincent and his Home Improvement Source Team are just nearing full completion of a master bathroom renovation and we are very pleased with the results so far. The quality of the work is great and the team has been very professional. They were able to answer all our questions and address any concerns that came up. Great communication.
They have been very respectful being in our house and were always friendly and considerate.
Will use their services in the future.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for the great review R. it was a pleasure working for you and your family.

Private User
Private User
Private User reviews Toronto, ON
10/10

Bathrooms

We renovated our 2 bathrooms with Home Improvement Source and from beginning to end it was a fantastic experience. The team ensured that any of our questions or concerns were addressed promptly.
Everyone was polite/courteous and professional.
The final product was better than expected on time and within our budget.
I would definitely recommend!

Approximate cost of services:
$10,000.00
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Company Response

Thank you for the vote of confidence K.
It was our pleasure to work for your family.
We look forward to the next project

Private User
Private User
0 reviews Oshawa, ON
10/10

Master Bathroom remodel

We hired Home Improvement Source to renovate our Master Bathroom. Victor and his crew did a fantastic job and made the whole process seem easy.
We were specially impressed how Victor took the time to fill us in on the day's progress every night before cleaning up and leaving.
Definitely recommend these guys.

Approximate cost of services:
$18,000.00
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Company Response

Thank you for the great review Maria.
We are greatfull to have earned your business.

Ken in Port Perry
Ken in Port Perry
5 reviews Port Perry, ON
10/10

Two Bathrooms

My experience with Victor, owner of Home Improvement Source was without any disappointments. Victor and his team are well qualified and knowledgeable, leaving us two beautiful completed bathrooms. He completed two full bathrooms, one was a renovation, and the other from scratch.
The little extras at no charge were also greatly appreciated.
The entire team never left at the end of the day without cleaning up.
I highly recommend Home Improvement Source.

Approximate cost of services:
$35,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you for the great review Ken.
It as a pleasure working for you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Improvement Source

As experienced home remodelers, our priority is to provide you with high quality workmanship, in a timely manner and at reasonable prices. ​ When you call Home Improvement Source to carry out your remodeling project, you can be confident that we will always listen to you and provide you with ...
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