KS Floors

Formerly Ks Floors And Installation
Floor Laying & Refinishing
Toronto ON
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Reviews for KS Floors

Average customer rating:
9.5 10 (17 reviews)

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Rishie
Rishie
0 reviews Toronto, ON
10/10

Obtaining a new internal door, fitting and painting

These guys are ace. They were prompt and courteous in their comms, reasonable with quotations and willing to go the extra mile. Id be happy to recommend them to anyone.

Approximate cost of services:
$700.00
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Company Response

Hi Rishie!

Thank you for your kind words, we are are very happy that you are pleased with our workmanship and service.

Shoma Sewdarsan
Manager

Wilma in Burlington
Wilma in Burlington
0 reviews Burlington, ON
3/10

Basement Renovation

rating 1.8
Wilma from ErinPosted: Nov 20, 2021
Basement Renovation
Wow, don't even really know how to start reviewing this company. Shoma is very professional... At first. Our basement renovation was started in early January 20 21 and they had an empty house to work with as we were out of the country at the time. We had our daughter and son in law in town to more or less supervise the job. I believe Shoma gave us an 8 to 10.week timeline. We were the only job they were taking on. We last saw them the third week of May so it actually took them twice as long.

Cleanliness - no dust curtains or barriers put up anywhere. Our home was completely covered in dust. The trades used our main floor bathroom like an outhouse. We came home to empty toilet rolls lined up on the counter and a filthy sink and fixtures. When the trades ran out of toilet paper they simply went in search of more in our other bathrooms. I now know why people have outhouses at the end of their driveway during Reno's.

Project Management - Shoma comes off as very put together and articulate. That goes downhill quickly during the job. Having her respond to you is a chore in itself. Lots of personal drama comes into your renovation project and affects it. That's all I will say about that. Shoma would say she would meet up with our daughter on a certain day for flooring colours, paint colours. Very rarely happened. Most times the material was just dropped off without consultation. When you are not happy with something, be prepared for her to be outright rude. We asked repeatedly for drawings for our kitchenette and wall unit. Constant excuses about why Shoma could not get that done. In the end we had to settle for her little sketch. The cabinet makers still got it wrong.

Trades- 95% of the time unsupervised. Fireplace had to be completely redone as tiler did it while Keion was not there. Wrong French doors ordered and hung.

Shoma said we should put in linear drains in the two showers which we did. The tiler promptly grouted them in. They are not meant to be grouted in as the entire point is to be able to remove the debris basket. You can't do that if the Tiler grouted it in. He did so in both showers. When the shower was first used the bathroom floor completely flooded because of all the debris in the drain. It was there and then we realized it was a completely grouted and so we had to literally chisel the top free and remove the debris. It was completely full of grout and even the protective lining of the drain itself was still in place, We have yet to tackle the other drain.....

Trades used our garage as their work area (sawing, cutting) and left everything in our garage covered in dust. We came home to overflowing garbage cans and debris everywhere. The trades used our wet/dry vacuum and it was completely covered in dust, inside and out. Keion felt bad about that and said he would take it and buy us a new one. It was the last time Keion was ever at the house so we never saw him again or our vacuum. Still waiting for the new one to arrive!

We had a gym put in which has a mirrored wall. There is a crack in the mirror in the lower corner. It clearly came from the outlet cover being screwed on too tight (we had another contractor look at it). Shoma was told about it and her response was that it was not there when she left so that's on you! She finally relented and said the mirror guy was coming to fix it - he never did show up. Final insult - the receptacles in the mirror wall and side of gym don't work.....

I could go on but you get the gist. We finally installed the lights that were left hanging and will use our holdback money (not nearly enough) to fix outstanding items.

The floors seem to be fine and I think that's what they do best because they certainly are not renovators.

Approximate cost of services:
$100,000.00
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Company Response

Thank you for taking the time to leave KS Floors and contracting a review, we are constantly looking to improve our services in order to best represent our brand at all times. We also appreciate that sometimes we cannot satisfy each and every customer to perfect or even beyond perfect standards. In this case, agreeably, things during our services at times were challenging with varying direction being provided to myself and my team. With some approving design decisions and others not being satisfied with the approval can bring challenges, also payment arrangements that were not honoured and can hinder the progress of construction.

We've done our best to give a great renovation and gave a lovely full bathroom and sewage pump free of charge. We strive for customer satisfaction and do what we can to make our customers happy, we are sorry this wasn't the case with this situation and wish our customers all the best. Please feel free to reach out to us directly to resolve any concerns that we were not aware of.

Thank you
Shoma

Ajit
Ajit
6 reviews Richmond Hill, ON
10/10

Full House Flooring & Trim Work

My wife and I recently renovated our entire home and after searching around a variety of options we ended up going with Keion, Shoma and their team at KS Floors and we could not be happier with the end product. The team works with your through any challenges on your project and works to find creative solutions without breaking the bank. The quality of work is top notch, and you can tell that the people doing the work care about the end product. The team is professional and friendly to work with. Nothing but good things to say, will definitely be keeping their number for future work.

Approximate cost of services:
$50,000.00
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Company Response

Hi Ajit!

Hope all is well with the baby!

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.

Thanks
Keion and Shoma

Private User
Private User
Private User reviews Toronto, ON
10/10

Harwood Flooring

The Team are professional, honest and efficient. We were thrilled to have the job completed on time. They are dedicated to responding to customer needs. Our floors are magnificent. Thank you K&S Flooring.

Approximate cost of services:
$7,500.00
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Company Response

Thanks for letting the team take care of your needs. Please don't hesitate to call on us again.

A R C A S A
A R C A S A
1 review Toronto, ON
10/10

Hardwood Naildown and Gluedown

I have used KS-Floors numerous times with outstanding service and communication every time. Keion is a wood pro, and works at lighting speeds. Great value and service from an overall genuine and honest guy. See you on the next site!

Approximate cost of services:
$6,000.00
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Company Response

Arnold, thank you for the positive words. It's an absolute delight working for your company which is professional and well managed.

See you on the next site!

Rachna
Rachna
1 review Oakville, ON
10/10

Flooring and stairs upgrade

Keion did a great job with our floors and stairs. Very thorough and detail oriented. He kept us updated through the upgrade process. We are very happy with KS Floors and would not hesitate to recommend them for any flooring or stairs job.

Approximate cost of services:
$40,000.00
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Company Response

Thank you Rachna for your wonderful review. We are happy to be apart of your new home and making the transition a comfortable one! Congratulations on the new home and the little one!

Keion, Shoma and Jenny

samir in Mississauga
samir in Mississauga
5 reviews Mississauga, ON
10/10

Installing wood floor and stairs upgrade

Needed to remove carpet from second floor and stairs and install wood floor. Keion did the job professionally and was able to meet my expectations as he paid attention to my feedback and was very pleasant to deal with throughoutthe project.
I definitely recommend him for any flooring or stairs jobs. I already referred him to my friends.

Approximate cost of services:
$15,000.00
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Company Response

Samir,

Thank you for your kind words and your hospitality during our time at your home. I am very happy that you are pleased with our services.

Congratulations on your beautiful new cozy home and we are very please to have been apart of your transition into your home.

Keion and Shoma

Private User
Private User
Private User reviews Brampton, ON
10/10

Vinyl Floors

Thank you KS Floors for your amazing work! From the time we contacted your company to the ending when your clean up crew left we were very happy and pleased with your teams workmanship and efforts.
Choosing our material was difficult for us as we were not sure what the outcome would have been with the colours and the type. But KS office team was very helpful with making our decision.

Thank you for your services!

Anna

Approximate cost of services:
$3,500.00
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Company Response

Thank you so much for sharing your positive experiences with KS Floors and your feed back on our teams efforts is much appreciated. I hope your mom loves her new space and privacy.

Again thank you for sharing your words; it means the world to our team members!

We look forward to serving you in your future projects!

Thanks
Shoma
www.ks-floors.ca

Private User
Private User
0 reviews Toronto, ON
10/10

Floor installation

They did an amazing job at a very reasonable price. I would highly recommend KSfloors.

Approximate cost of services:
$1,900.00
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Company Response

Hi Sandeep!

Thank you for your kind words; good luck with the sale and we are looking forward to working with you and your clients in the near future.

Thanks
Shoma

Sam Lane
Sam Lane
2 reviews Pickering, ON
10/10

Main Floor and Kitchen Floor Reno

We needed the floors replaced in our kitchen, but wanted to keep the existing cabinetry. The existing floor was slate tile with an enormous amount of cement used, and the installers from KS did an amazing job of removing the tile while preserving the surrounding cabinets. Keion took such care of our home, and worked impressively hard to make sure the job was perfect from start to finish.

Shoma and Jenny were the best in tracking down the perfect tile to replace the slate! Their expertise combined with the amazing skills of their tile installer turned our kitchen from dark and blah to light and beautiful!

The new kitchen tile and hardwood on the main floor were perfectly installed and we couldn't be happier with the result. Thank you guys for making me love my house again!

Approximate cost of services:
$15,000.00
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Company Response

Thank you for your kind words; we are delighted that you love your home! It's such a beautiful location and property, it just needed a touch of class and sophistication to create the ambiance that's comforting.

Thank you once again!

Shoma

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about KS Floors

KS Floors and Installation KS Floors and installation has stood out from the norm; we bring professionalism and integrity to the flooring industry. We take pride in our workmanship and products. HARDWOOD, VINYL, CERAMIC TILE OR MOULDING INSTALLATION, OUR EXPERTS WILL CARRY OUT YOUR PROJECT WITH CARE AND PRECISION! SERVICES ...
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