York Pool Services Inc.

Swimming Pools, Spas & Hot Tubs
Vaughan ON L4K 1G9
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80%

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Reviews for York Pool Services Inc.

Average customer rating:
10 10 (13 reviews)

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Peter in Maple
Peter in Maple
8 reviews Vaughan, ON
10/10

Pool Closing

I recently found myself in need of hiring a reliable pool company to service my pool and equipment. Through a referable from a friend, I found York Pool Service and Mark Leaman. I had asked Mark to come by to look at my equipment and provide with me a quotation. He took the time to explain how he opens and closes his customer’s pools as well as reviewing the price structure for his services. While he was at my house, I had asked Mark a question regarding a problem with my step jets. He examined the jets, found the problem and repaired it without cost. He recently closed my pool for the season. Mark and his team arrived on time, explained the process as it was being performed and cleaned up any debris left behind. I was very impressed with the level of professionalism and high level of service and integrity.

Approximate cost of services:
$400.00
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Company Response

Peter,

Thank you kindly for your excellent review. We will keep trying to maintain your service quality and it was and is a pleasure to work for you.

Best,

Mark Leaman
York Pool Services, Inc.

Private User
Private User
Private User reviews Vaughan, ON
10/10

You will never use anyone else!

We began using York Pool Services this past summer at the advice of close friends, and have never been happier. Mark is truly the ultimate professional and delivers outstanding service. He offers a "pool school" or a lesson on the ins and outs of your pool and its maintenance.
His dedication is second to none. He even found time in his tight schedule to replace an old pump just so we would be good to go for the long weekend. You will never use anyone else!

Approximate cost of services:
$0.00
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Company Response

Hi L,
Thank you very much for your flattering review. I'm so happy our mixed brand of customer service and pool education works so well for you. We will continue to earn your business and we look forward to serving you in the same spirit.

Best Regards,
Mark Leaman
York Pool Services Inc.
(905) 597-SWIM

mediaincite in Bathurst
mediaincite in Bathurst
3 reviews Toronto, ON
10/10

Fantastic Pool Closing

We just bought a house that has a 40' salt water pool, as new pool owners we really had no idea what we needed to do in terms of maintenance and start up, etc. Luckily we found Mark at York Pool Services who was kind enough to give us lots of instruction and help over the phone as our pool was already opened. He spent close to an hour explaining what we needed to do over the course of the summer. We booked our closing with him, he and another employee came on time, looking very professional and was extremely kind in answering all our questions. They did a fantastic job closing the pool, they took their time and never rushed. We couldn't be more happy that we found York Pool Services. They're prices were very competitive, the work was fantastic and they were very professional. We wouldn't hesitate to recommend them to anyone! Thanks for everything Mark, looking forward to seeing you in the Spring.

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Dear M,

We want to thank you for your amazing review. We look forward to maintaining your respect and serving you again next year. Have a wonderful and safe winter.

Best Regards,

Mark Leaman
York Pool Services Inc.

Albert Wizman in Thornhill
Albert Wizman in Thornhill
1 review Vaughan, ON
10/10

Pool Closing

After having Avery disappointing couple of years it was refreshing to find someone who took pride in their work and took it seriously. I didn’t have teenage novices. But two adult pros. In a nutshell without makin a long winded story. I’m fussy and I’m happy.
Thank you Mark. See you in the spring.

Approximate cost of services:
$325.00
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Company Response

Albert, thank you for your amazing review. Fussy people are diligent people who also know the difference between good and exceptional. It was our pleasure to work for you and we will keep working hard to maintain your respect.

Best Regards,
Mark Leaman
York Pool Services Inc.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Amazing service. Couldn’t be happier

York Pool Services is fantastic. We couldn’t be happier with the service and reliability. York Pool Services was able to educate us on the entire process and to make sure the pool was ready for swimming each week. We definitely recommend them!

Approximate cost of services:
$400.00
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Company Response

Thank you for your excellent review. We look forward to next season and maintaining your satisfaction!

Anita in Vaughan
Anita in Vaughan
1 review Vaughan, ON
10/10

Pool repair and maintenace

York pool services rescued me! When I called them my pool was a mess - salt level was all over the place, therecwas algae in my pool. Mark diagnosed the problem, got the parts necessary and had the pool pristine and running like a gem in record time!!!! He not only returns calls/texts in a very timely manner, he communicates with you all the way along so you are never wondering about what is going on! I highly recommend York Pool Services!!!

Approximate cost of services:
$100.00
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Company Response

Anita, thanks for allowing us to earn your business and thank you for recognizing the competitive advantage that makes us stand out in the pool service industry.

Best Regards,

Mark Leaman
York Pool Services Inc.
905-597-SWIM

Boris in Brampton
Boris in Brampton
1 review Brampton, ON
10/10

Pool Services (pump replacement)

My girlfriend needed an annual pool service, and the pump was broken. While other companies insisted the pump needed to be replaced, York was able to repair the existing one at a fraction of the cost of replacement.

Amazing service. Great price. Mark is very knowledgeable. I highly recommend him and his team at York Pool Services!

Approximate cost of services:
$350.00
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Company Response

Hi Boris,

Thanks for the great review. We always try and offer a repair solution before asking our customers to replace an expensive component. In your case a repair was viable and we are happy to have saved you some money. We hope you enjoy the rest of the pool season and we look forward to serving you again.

Best Regards,
Mark Leaman
York Pool Services Inc.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Pool opening

Mark was and still continues to be the Pool Doctor. He got our pool at our pool up and running after the previous owners neglected it for three years. He's an amazing resource and always available. Very passionate and knowledgeable. Would recommend him without hesitation.

Approximate cost of services:
$425.00
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Company Response

Hi L & D,

You are and will remain valued customers. We know how short the Toronto summer is and when we own a pool it becomes the centre piece of that summer. So we do our best to keep your pool ready and working so you can take advantage of every beautiful day in your backyard. Good customers are as much of a blessing as good, honest and reliable home services.

Best Regards,
Mark Leaman
York Pool Services Inc.

Dana in Toronto
Dana in Toronto
4 reviews Toronto, ON
10/10

Pool install, opening and closing

Mark has provided us with great service both as York Pools Nd Vaughan pools. Great service! Extremely knowledgeable, you can tell he loves what he does and he really cares about providing you with good cost effective options. He's up to date on the latest equipment and was able to provide us with great advice when we purchased our pool equipment. He also always shows up when he says he will. Rare in most industries these days. You can trust you will get honest service.

Approximate cost of services:
$6,000.00
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Company Response

Dana,

We thank you so much for your review. We believe that especially in the swimming pool service industry you must always keep promises and maintain high customer satisfaction standards. The nature of relationships with our swimming pool owners are on going and long term. Earning trust is key and once earned it must be treated with on going consideration and respect. Thank you for your business and we look forward to more successful summers together.

Best Regards,

Mark Leaman
President
York Pool Services Inc.

Jory on Ping
Jory on Ping
5 reviews Vaughan, ON
10/10

Pool Installation and Service

I had the pleasure of having Mark come and work on our pool for years both from a service and installation perspective. All I can say is his attention to detail, commitment and crafstmanship truly differentiates himself from the other pool companies we had been using in the past.

He brings an honest attitude and makes sure the job is done right the first time around which I truly appreciate.

If you're looking for quality and exemplary service look no further.

Approximate cost of services:
$1.00
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Company Response

Jory,

Thank you for the wonderful review. We will continue to live up to it.

Best Regards,
Mark Leaman

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about York Pool Services Inc.

We are a local, family-run pool management company committed to the highest degree of professionalism, knowledge and customer service. Our staff are friendly, organized and efficient and are constantly being re-trained on the latest ideas, technology and philosophies of the swimming pool industry. www. yorkpoolservices. com
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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