Ms20. Clean

House & Apartment Cleaning
Toronto ON M9A 3J9
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Reviews for Ms20. Clean

Average customer rating:
9.4 10 (63 reviews)

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David J.
David J.
3 reviews Toronto, ON
1/10

Deep cleaning fail

I hired them for deep cleaning service (move-in move-out service) for 2 small units. This is a summary of what I got:
- Arrived 2 hours late for one of the property
- Deep cleaning apparently is light dusting with old rags.
- Poorly equipped, anything above eye sight will not be cleaned.
- toilet was not cleaned, and stove, windows, top shelves, etc.
- increased pricing during their visit
- I and both my tenants complained of various items uncleaned, but nothing was done to help. I was pressured me to make the payment because there employees supposedly work like horses I was told.

Needless to say, I will not be using their services again and would not recommend.

1 of 1 people found this review helpful.
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Shazmin in Toronto
Shazmin in Toronto
1 review Toronto, ON
2/10

Deep cleaning

Great first impression of the company. Elena was great at responding and answered all my questions.
I booked them for Monday morning 9-9.30am, received a call at 8.45 that the cleaners will be late and arrive by 10.30 or 11am. Since I was off in the morning It was fine. Arrived at 11.45am.
They cleaned for about 5hrs once I went to inspect The place was clean well but basic things like light switches for not wiped, some cabinets were not wiped. Oven was not properly cleaned.
Overall I was not happy with the service.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Thank you!

I did a one time cleaning for a basement, particularly the bathroom and bedroom due to a tenant moving out. Ivanka was on-time, friendly, and effective at cleaning! She was receptive to some of the things I pointed out, and the place feels a lot cleaner now. Thank you!

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Company Response

You are welcome!

Trevor
Trevor
4 reviews Toronto, ON
10/10

Cleaning up the post-construction clean up

I originally contacted Ivanka to do my post-construction cleanup in November. Of the three companies I interviewed, she was the only one who came by to do a site inspection before giving me a quote. Unfortunately she was booked for the weekend I needed the cleaning completed and I had to go with another company. Big mistake. The other company sucked and I ended up redoing their work.

Fast forward to March 2019 and now I'm ready to list the house. First company I contacted was Ivanka's and this time our schedules matched. Couldn't be happier with the quality of the cleaning service; the house sparkles. Ivanka and her team are pros and always respond to electronic communications in a timely fashion. Most importantly the quote was accurate for the scope of work.

Hint: be wary of cleaning services that offer a quote without seeing your space. Typically an administrator offers a competitive quote to get the business but they're not the ones doing the actual cleaning. So when the cleaners show up, there's a gap between the hours allotted to complete the job and the job scope. This is a bad situation for everyone..

The advantage with Ms20 is that Ivanka is both the proprietor AND part of the cleaning team. This way you're getting an accurate quote and there isn't any dubious surcharges or confusion when the job is done. Will definitely call Ivanka again for my future space cleaning needs!

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Company Response

Thanks Trevor)!!!We work for you!!

Jandy in Old Toronto
Jandy in Old Toronto
5 reviews Toronto, ON
10/10

Fantastic service!

I could not have been more happy with the service I got from this company. Everyone I dealt with was extremely professional and kind, and beyond that, I was amazed at how my place looked when they were finished with it. I also found the price very reasonable. Would definitely hire them any time, thanks so much!

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Company Response

Thanks)we work for our customers)

Laura
Laura
1 review Toronto, ON
10/10

Post renovation clean up

Ivanka and her team were wonderful. Very responsive to email and text message. I asked to change the date as my husband and I were still organizing after a large renovation, and they responded and accomodated same day.

We have an old 1890s home and have been renovating over the past 4 years. They did an impecable job, considering this enormous challege. Ivanka and her team, not only cleaned my house from top to bottom, which I have never done to that extent, they cleaned the inside of my oven (which was filthy), inside of my fridge and steam cleaned my carpet. They even washed all the cutery and glasses we were going to be using to host a large family function.

This aside they were at my home for 5.5 hours and I have never seen it look so good. I highly recommend Ms20. Clean, and will certainly be using them again in the future.

Thank you!

Laura

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Company Response

You are welcome! We're glad to do it for you!)

Private User
Private User
Private User reviews Toronto, ON
10/10

So Impressed

Ivanya and Tatiana made a great team. They worked diligently for the full 3 hours. I was so impressed
with how meticulous they both were . I was very happy with the final product and will book them again.

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Company Response

You are welcome!!!

Shannon
Shannon
2 reviews Toronto, ON
10/10

Incredibly happy with MS20. Clean Service

We had a tenant move out of our basement apartment and do quite a number on the space. A few cleaners turned us down because of the magnitude of the job, however Ms20. Clean was more than willing to take the job on. They were even understanding when we needed to postpone the cleaning due to an emergency. We were very impressed with their work, and hope to use their services again in the near future.

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Company Response

We glad to help you)

Lisa in Toronto
Lisa in Toronto
1 review Toronto, ON
10/10

House cleaning

The team is excellent, highly recommend! Always on time and very communicative, also very efficient. I have been using this company to clean her house for about a year now and have been very satisfied with the work ethic, value and result.

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Company Response

Thanks Lisa))We glad to help you

Dominic in Toronto
Dominic in Toronto
1 review Toronto, ON
10/10

Great regular house cleaning

Great cleaning service. Used for almost a year now. Lots cleaned in 2 hours. Really like that they are 2 and get the cleaning done twice as fast. Great communication to set priorities, deep clean requests and stove, refrigerator cleaning.

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Company Response

Thanks Dominic)We glad to help u

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ms20. Clean

Ms20. Clean is completely different from companies in the market. How? We are a family run business that takes pride in the work we do. We provide affordable professional cleaning services for both residential and commercial buildings. By using green cleaning products, we can ensure that we will leave you with a clean, safe and healthy home and work environment.
***
WE PROVIDE HOME CLEANING SERVICES FOR:
***
KITCHENS:
Clean and sanitize counters, sinks and backsplashes
Clean exterior of appliances
Clean interior and exterior of microwave
Dust windowsills, doors, picture frames, woodwork and shelves
Wipe table and chairs
Vacuum rugs and hard surfaces
Mop all floors
Empty waste bins
***
BATHROOMS:
Clean and sanitize showers, tubs and toilets
Clean and sanitize counters, sinks and soap dishes
Clean mirrors
Sweep, mop and disinfect floors
Dust light fixtures
Empty waste bins
***
LIVING AREAS:
All carpeting vacuumed
Mop and dry wood floors
Hand wash and dry marble
Flat areas damp cloth dusted
Dust & polish furniture
Couches and chairs vacuumed and wipe down
Windows sills wipe down
Cobwebs removed
Dust knickknacks , lampshades and pictures
Vacuum, mop and dry hard floor surface
Shutters , Blinds dusted
Baseboards dusted
All doors cleaned
----------------------------------------------------------------------------------------------
COMMERCIAL & OFFICE CLEANING:
***
Sterilizing & Maintaining bathrooms:
Toilets
Sinks and taps
Countertops
Mirrors
Vacuum and mop floors
Replace paper towels and toilet paper as needed
Garbage removal
***
Complete kitchenette clean up:
Cupboards
Countertops
Fridge
Microwave
Vacuum and wash floor
Garbage removal
***
All other areas:
Dust all furniture including desks, tables, chairs, filing cabinets, bookcases and shelves
Dust and sanitize all telephones
Clean and sanitize drinking fountains
Dust window sills and baseboards
Dust picture frames and radiators
Remove garbage and insert new liners
Spot clean reception lobby glass including front door
Vacuum and mop hard floors (ceramic, concrete, etc.)
Dust blinds
Remove cobwebs
Dust doors
Spot clean desk tops
Dust shredders, fax machines and copiers
Tidy up the waiting rooms and meeting rooms
Vacuum carpets
Remove recycling
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POST CONSTRUCTION CLEANING:
***
KITCHEN:
Sweep and mop the floor
Clean the exterior and interior refrigerator, stove, dishwasher, microwave and any other appliances (remove all shelves and drawers to thoroughly wash)
Clean interior & exterior of all cabinets and drawers
Clean all counter tops & the backsplash
Clean the sink, faucets and under the sink
Clean all light switch plates
Dust and clean top of cabinets
Dust all moldings and frames
Remove all cobwebs
Thorough detailed dusting of all walls
Dust window sills, baseboards, vents, shelves, ceiling fans, ledges and light fixtures
Clean windows inside
Remove minor debris
If appliances are easily moveable they will be moved to clean behind them & under them
***
BATHROOMS POST CONSTRUCTION CLEANING SERVICES:
Scrub the shower, the tub, the sink, in and around the toilet, the tiles and the floor, especially in the corners
Clean shower door glass and tracks
Clean shower head
Clean faucets with stainless steel polish
Clean windows inside
Clean all mirrors
Dust window sill, top of medicine cabinet, light fixtures and vents
Clean inside the medicine cabinet, the vanity and under the sink
Thorough detailed dusting of all walls
Sanitize soap dish and toothbrush holder
Remove all cobwebs
***
LIVING ROOM POST CONSTRUCTION CLEANING:
Sweep /mop or vacuum
Remove all cobwebs
Dust baseboards, shelves, ledges, vents, ceiling fans, moldings and light fixtures
Clean window sills & frames
Clean windows inside
Thoroughly detailed dusting of all walls
***
BEDROOM POST CONSTRUCTION SERVICES IN TORONTO, NORTH YORK, RICHMOND HILL & VAUGHAN:
Sweep/mop or vacuum floor–whichever is appropriate
Dust window sills, vents, baseboards, ceiling fans, shelves, ledges and light fixtures
Clean all windows inside
Clean all light switch plates
Clean interior closets (remove all shelves and racks)
Thoroughly detailed dusting of all walls
Remove all cobwebs
***
DINING ROOM SERVICES PROVIDED BY POST CONSTRUCTION CLEANING COMPANY:
Sweep/mop and vacuum
Dust window sills, vents, baseboards, shelves, ledges and light fixtures
Clean windows inside
Remove all cobwebs
Clean all light switch plates
Thorough detailed dusting of all walls
***
HALLWAYS & FOYERS CLEANING SERVICES IN TORONTO, NORTH YORK, RICHMOND HILL & VAUGHAN:
Dust baseboards, window sills, vents, baseboards, shelves, ledges and light fixtures
Sweep/mop or vacuum
Remove all cobwebs
Clean light switch plates
Thorough detailed dusting of all walls

CATEGORIES
House & Apartment Cleaning
PRODUCTS
All natural,anti allergen products
WEBSITE
https://www.clean-toronto.pro
YEAR ESTABLISHED
2017
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Cash, E- transfer
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.