Ms20. Clean

I hired them for deep cleaning service (move-in move-out service) for 2 small units. This is a summary of what I got:
- Arrived 2 hours late for one of the property
- Deep cleaning apparently is light dusting with old rags.
- Poorly equipped, anything above eye sight will not be cleaned.
- toilet was not cleaned, and stove, windows, top shelves, etc.
- increased pricing during their visit
- I and both my tenants complained of various items uncleaned, but nothing was done to help. I was pressured me to make the payment because there employees supposedly work like horses I was told.

Needless to say, I will not be using their services again and would not recommend.

Great first impression of the company. Elena was great at responding and answered all my questions.
I booked them for Monday morning 9-9.30am, received a call at 8.45 that the cleaners will be late and arrive by 10.30 or 11am. Since I was off in the morning It was fine. Arrived at 11.45am.
They cleaned for about 5hrs once I went to inspect The place was clean well but basic things like light switches for not wiped, some cabinets were not wiped. Oven was not properly cleaned.
Overall I was not happy with the service.

I did a one time cleaning for a basement, particularly the bathroom and bedroom due to a tenant moving out. Ivanka was on-time, friendly, and effective at cleaning! She was receptive to some of the things I pointed out, and the place feels a lot cleaner now. Thank you!

I originally contacted Ivanka to do my post-construction cleanup in November. Of the three companies I interviewed, she was the only one who came by to do a site inspection before giving me a quote. Unfortunately she was booked for the weekend I needed the cleaning completed and I had to go with another company. Big mistake. The other company sucked and I ended up redoing their work.

Fast forward to March 2019 and now I'm ready to list the house. First company I contacted was Ivanka's and this time our schedules matched. Couldn't be happier with the quality of the cleaning service; the house sparkles. Ivanka and her team are pros and always respond to electronic communications in a timely fashion. Most importantly the quote was accurate for the scope of work.

Hint: be wary of cleaning services that offer a quote without seeing your space. Typically an administrator offers a competitive quote to get the business but they're not the ones doing the actual cleaning. So when the cleaners show up, there's a gap between the hours allotted to complete the job and the job scope. This is a bad situation for everyone..

The advantage with Ms20 is that Ivanka is both the proprietor AND part of the cleaning team. This way you're getting an accurate quote and there isn't any dubious surcharges or confusion when the job is done. Will definitely call Ivanka again for my future space cleaning needs!

I could not have been more happy with the service I got from this company. Everyone I dealt with was extremely professional and kind, and beyond that, I was amazed at how my place looked when they were finished with it. I also found the price very reasonable. Would definitely hire them any time, thanks so much!

Ivanka and her team were wonderful. Very responsive to email and text message. I asked to change the date as my husband and I were still organizing after a large renovation, and they responded and accomodated same day.

We have an old 1890s home and have been renovating over the past 4 years. They did an impecable job, considering this enormous challege. Ivanka and her team, not only cleaned my house from top to bottom, which I have never done to that extent, they cleaned the inside of my oven (which was filthy), inside of my fridge and steam cleaned my carpet. They even washed all the cutery and glasses we were going to be using to host a large family function.

This aside they were at my home for 5.5 hours and I have never seen it look so good. I highly recommend Ms20. Clean, and will certainly be using them again in the future.

Thank you!

Laura

Ivanya and Tatiana made a great team. They worked diligently for the full 3 hours. I was so impressed
with how meticulous they both were . I was very happy with the final product and will book them again.

We had a tenant move out of our basement apartment and do quite a number on the space. A few cleaners turned us down because of the magnitude of the job, however Ms20. Clean was more than willing to take the job on. They were even understanding when we needed to postpone the cleaning due to an emergency. We were very impressed with their work, and hope to use their services again in the near future.

The team is excellent, highly recommend! Always on time and very communicative, also very efficient. I have been using this company to clean her house for about a year now and have been very satisfied with the work ethic, value and result.

Great cleaning service. Used for almost a year now. Lots cleaned in 2 hours. Really like that they are 2 and get the cleaning done twice as fast. Great communication to set priorities, deep clean requests and stove, refrigerator cleaning.