Black Tar Construction

Very friendly staff and very professional. They came and did the work seemlessly. Everything was done contactless and it was very smooth.

Generally a poor job:
1. Grooves left in the asphalt which will likely allow water to infiltrate resulting in freeze damage during the winter. And it's unsightly.
2. Unsightly tar left on the sidewalk. Not technically our property but still unsightly.
3. Tar splatter on the the parging because of failure to protect against tar shoveled into the location.
4. Safety issues: No cones or traffic control around their equipment resulting in damage to a passing car.

They claim they are not contractually responsible for damage to parging and quoted their contract - see below. I'm not sure one can protect themselves against negligence. Think twice before giving someone carte-blanche to damage your property with impunity.

Q16. What damages are not covered by Black Tar?
a) Any damage caused to any softscape or hardscape, or anything connected to, or resting on, or against the work area (such as parging resting on the current paved surface), will not be repaired by Black Tar, and such damages will remain your sole responsibility.
b) Asphalt paving requires heavy machinery that vibrates. This can cause sufficient vibration in the ground resulting in some interlock shifting. Black Tar will not be responsible for any movement of interlock resulting from the project and such shifting and or damages will remain your sole responsibility.
c) The exhaust air coming out of Black Tar machines as well as the asphalt itself may melt, bend, or discolor plastic surfaces, such as carports and siding. Black Tar is not responsible for any damage to such surfaces, which will remain your sole responsibility.

They did not (to my knowledge) send someone to inspect

Lack of response to their twice scheduled no-show's and the additional costs above estimated quote after downpayment .

10 stars. Professional Team who went above and beyondto pave a side drive beside my home. Taif and his team were so easy to work with. When completed they even used additional left over asphalt to fix our turning spot. Would highly recommend for any driveway paving for anyone in Ottawa.

Remy from Black tar Came to our house to Give us a quote and right away told us that he thought that paving would not solve the problem. He then took the time to explain what we actually should do and what company we should hire in terms of sealing the foundation and I was just so impressed that he was really there for the customer and not about selling his product. In this day and age it is so refreshing to find an ethical company who really wants the best for its customers. I felt compelled to write a review for all of you out there thinking of using them as a company I think they are just fantastic!

Became aware of Black Tar when they did 2 jobs on our street, they did both in a half day and did a wonderful job. They helped me with a minor patch and I spoke to the crew. They were all happy doing a very difficult job. I will be getting them to seal my driveway in the fall. Black Tar is a company with old fashioned values, customer oriented and very enthusiastic.

Black Tar paved my and our neighbours driveway a year ago. Edges are crooked, and they packed both driveways after paving with loose asphalt so both driveways are falling apart. BBB complaint and phone calls go unanswered

Finally someone came to look at the driveway from the warranty team and agreed the lines of the driveway were crooked and surface areas rough. Guess what?? Absolutely nothing has been done.

In spite of the response below the company has done nothing. My neighbours driveway has grass sprouting through their driveway which was done at the same time. The sales rep came by and looked at the workmanship he too was in awe. Still nothing has been done

The prep crew arrived as scheduled and did a great job removing the old pavement and surface below, putting in the landscape fabric and then filling the space with rock. Two days later the paving crew arrived and laid the new driveway. Excellent job! Crew were courteous, professional and friendly. Thank you!

Had my driveway paved in 2019, sealing was suppose to be done in 2020 but Covid hit and that caused delays. They keep saying they will seal the driveway but they never show up. Never any response just automated emails.

Worst company we have ever dealt with. We had our project booked now for four months. Due to broken equipment on their end we have been cancelled on five times now and being given quite the run around. We had a family emergency and told we were next in line for first week in July. It is now July 14th and no one has returned any of our messages. Customer service is horrible. I finally spoke to someone today and was told no work order has yet been established. Our neighbours all booked with another paving company over two months after we did and all their jobs are done. We regret now not going with the same company but had already paid a deposit with Black Tar. Hopefully our job is completed by the end date specified in their contract (July 31st) and it is good work but given how they treat their customers thus far I would not recommend this company to anyone