Budget Rooter

Professional service. Worked steadily, and consulted me on important issues. Offered insights. Pleasant, but not overly chatty. Quite open about discussing fees (Jason did not ask for an estimate fee) $85 per hour, truck fee+, and 20% profit on his cost of materials. I think this was quite fair seeing as he provided the items (higher thickness of copper piping; he chose the backflow preventer and ball valve (outside faucet) for my irrigation system, and additionally installed a quality flex line to provide water to my refrigerator. Plus he had to "uninstall" the original copper tubing to the back yard. I think he delivered good value, and quality work.

Jason was very professional, quick and clean. Explained what was needed and got the job done. Very happy with the work, and surely would have Budget Rooter on speed dial for any future emergency.

We recently had some work performed by Jason and his assistant to deal with an intermittent wobble of the ensuite toilet, and a water leak near the cleanout valve in the basement.
Jason was able to address both problems in a very professional and thorough manner, especially concerning discovering the source of the water leak with minimal cut-outs in the drywall.
The team returned to repair the drywall and did an excellent job of it and left the whole area clean afterwards.
We are very satisfied with the work performed, but also with the personal interaction, as Jason is straight-forward and trustworthy in his approach.
We would definitely use Jason again, and recommend him to others.
Well-done!

My original call was for flushing the lines for slow-draining toilets. Jason and his assistant were prompt, skilled, open about alternatives but no pressure, and thorough. After line clearance was completed, with video from the specialized camera, he showed me the before and after. After some thought I decided to replace the toilets (1960s vintage.) The cost covered the price of 2 new toilets (which Jason picked up), installation, and the original line clearance. They also followed COVID safety protocols. And they liked my dogs. very pleased with their service.

I hired Jason after looking at reviews at HomeStars and boy was I NOT disappointed. Jason was very professional, direct and transparent in all of his dealings. Not only did he finish as quoted but the way the job was done very detailed oriented and satisfacotry. He was punctual and came well prepared, ensured nothing was damaged, checked everything twice and left the job site spotless. I would highly recommend him for his services and will be calling him back for any future plumbing needs.

P.S. His little van was magical as whatever parts were required, he had it on him. Amazing!!

Had a Leakey shower faucet with a stripped hex screw late on Friday night. Jason replied immediately and was here early Saturday morning and got everything fixed up in a few minutes with new parts. Amazing service, definitely my first call for all things plumbing moving forward. Thanks Jason!

Toilet was blocked in early hours of Friday. Jason called around 8:00 am & was here an hour or so later. Toilet was unblocked but it was a temporary fix & decided to replace. Jason picked up new toilet & was installed Saturday afternoon. All work was done perfectly & he even helped us fix a bathroom light fixture that decided to quit working.that same day.

They were very responsive and did a excellent job. Very pleased with the result. I would highly recommend them.

Jason responded to me so quickly. He was easy to talk to, got here quickly, fixed the problem, explained it in terms that i could understand and the cost was very reasonable. I will definitely use him again - even for some of his other services!! Thanks Jason!

Jason was very prompt in responding to my repair request. He wanted to ensure that he had the two different types of valves that may have been required for the job. He was able to come the same day and showed up at the scheduled time. He was knowledgeable and gave us additional information on what things may need to be replaced in the future due to hot water being on too high of a level. After receiving his flyer we called him back to check out our fan and he gave his honest opinion after doing a test, that it was fine and did not need to be replaced.