Camera Installers Inc.

Home Automation
Mississauga ON L5L 5W7
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Camera Installers Inc.
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67%

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Reviews by rating (past 12 months)

Reviews for Camera Installers Inc.

Average customer rating:
9.9 10 (56 reviews)

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Joanna
Joanna
6 reviews Oakville, ON
10/10

Residential surveillance cameras supply and installataion

It was a pleasure to deal with Victor from the first contact to the end. He was very helpful in responding to my questions and he provided exactly the system that would work for us at a reasonable price. His estimate was detailed. It showed the make and model of the suggested cameras, the ranges of each of the cameras and details of the pricing. He and his employee arrived on time and they provided friendly, efficient and extremely professional services. He did not try to sell us more than we needed for our house. After the installation, he went through in detail how to use the system. We could not have been happier with the services. We will definitely recommend Victor to anyone who wishes to have a surveillance system installed.

Approximate cost of services:
$1,600.00
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Company Response

Thank you for the kind review - enjoy the cameras !

Brian in Toronto
Brian in Toronto
1 review Toronto, ON
10/10

Residential House

Victor, Chris and Curtis did a professional job on my 5 camera residential property installation. Victor provided guidance on camera locations and a quote in advance. On installation day everything went smoothly with no surprises.
As I have become more accustomed with my NVR system , I have had a few questions on its operation and Victor has provided excellent after sales support.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for the review ! Hope you get some footage of that raccoon that hung out with us while we installed! Enjoy the cameras.

arrow757 in Hamilton
arrow757 in Hamilton
1 review Hamilton, ON
10/10

Clean efficient installation.

Victor and his crew did an excellent job. There were very discrete (trucks have no markings) and made sure that none of the cameras intruded on our neighbours privacy. We highly recommend this company.

Approximate cost of services:
$3,300.00
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Company Response

Thank you for the review ! It was a pleasure. Hope you enjoy the 4MP IP dome cameras. The digital zoom looked great ensuring no detail on the property was missed.

Ed Gray from Brampton
Ed Gray from Brampton
8 reviews Brampton, ON
10/10

Home Camera Installation - Victor is the best!!

We were interested in a camera system for our home to cover all exterior entrances.

We did our research and found Camera Installers on Homestars with very positive reviews.

This is why Homestars is so great, they are able to connect consumers to the solid companies that really care about their customers.

From the start, it was easy to see why Camera Installers had such positive reviews. Victor was friendly, prompt, knowledgeable, flexible and well organized.

On first inquiry, he called back fast and was able to plan for a site visit within a reasonable time frame.

During his site visit, he was thorough, informative, easygoing and friendly. We did a complete walkthrough and established the specifics of the installation we wanted and he left.

Within 24 hours, Victor sent a quote along with a topdown view of our house (from Google Earth) showing where the cameras would be installed and a few different models.

We confirmed we wanted to proceed, Victor gave us a reasonable leadtime for scheduling the work, he came ontime and stayed until it was done (even though he was one man down for the day!).

Victor was prepared to spend a great deal of time teaching me the technical operations & usage of the system which in itself was surprising. Victor even reached out the following week and stressed that if we needed any cameras to be adjusted, he would be able to come back.

I really hope that customers give him more business and that he is successful doing this for a long time to come because it sincerely well deserved.

When you find a company that cares about their customers and not just about the immediate profit, it is refreshing and solidly puts you in their corner.

Give Camera Installers and Victor a chance, he wont let you down!

Approximate cost of services:
$3,200.00
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Company Response

Thank you for the kind review ! It was a pleasure working with you and your family. Hope you enjoy the 4MP cameras and HIKVISION network video recorder.

Richard
Richard
1 review Mississauga, ON
10/10

Outdoor surveillance cameras

Completely remove old cameras and wiring.
install complete new and additional cameras and wiring systems

Approximate cost of services:
$3,000.00
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Company Response

Thank you for the review. Enjoy the new IP cameras in we installed. As you mentioned, there is a dramatic jump in resolution with the new cameras compared to the 1080p system we replaced.

Mike
Mike
1 review Toronto, ON
10/10

Security camera installation

Excellent quick job. I got 2 IP cameras installed and a NVR. Super professional job and very friendly.

Received 10-15 previous quotes before picking Victor’s company. Do it. You won’t be disappointed.

Approximate cost of services:
$1,100.00
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Company Response

Thank you for the review! I was very pleased with how much coverage we got with the 4MP resolution. Enjoy the system!

Leonard
Leonard
6 reviews Toronto, ON
10/10

External home security camera installation

Victor, Chris and Curtis did a very good job installing the security cameras around our house.

We were promised that no wires would be visible after the installation was completed and the team delivered on their promise.

We have a rather unconventional house, which required dismantling of certain elements in order to run the wires. The team checked with us first before proceeding with the dismantling and ensured that everything was put back as originally found (and in even better condition, in some cases).

The team accommodated installation preferences and explained the pros and cons of making the proposed changes prior to implementing them.

There was even a display issue that occurred post-installation on my mobile phone, which required Victor to contact HIKVision directly for remote support. Victor returned to our house to address the issue and the work was completed within a few hours. Our camera displays were up-and-running again in no time.

Victor and his team were professional from day one and provided responsive and great service throughout the entire process, with excellent post-installation service as well. I highly recommend Camera Installers for home security camera installations.

Thanks Victor, Chris and Curtis for a job well done!

Sincerely,
Leonard

Approximate cost of services:
$4,000.00
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Company Response

Thank you for the kind review Leonard! It was a bit of a tricky installation but I'm very happy with the 8 camera Hikvison system we installed for you.

Private User
Private User
Private User reviews Oakville, ON
10/10

Outdoor Cam Install

Victor and Chris showed up on time, early actually and completed the install professionally and all with less than three hours. I already had the cat cable runs so that simplified the install. Victor clearly had extensive experience with camera installs and walked us through the operation and monitoring app and on our computer. We installed the 4K and the picture is really quite incredible. I would highly recommend Camera Installers Inc!

Approximate cost of services:
$1,300.00
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Company Response

Thank you for the review ! Enjoy the 4K dome camera.

annonymous, t.
annonymous, t.
1 review Oakville, ON
10/10

Security camera maintenance and softwarede-bugging of associated software

Victor was great, very helpful and clearly knows his stuff, he was helpful by phone and came by to troubleshoot the issues in a very reasonable response time. Thanks.

Approximate cost of services:
$111.00
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Company Response

Thank you for the review. Hope you enjoy remotely accessing your cameras on your smartphones.

Jason.
Jason.
1 review Toronto, ON
10/10

Camera installation

Very clean installation of security cameras. Victor and his crew were a pleasure to work with. Recently camera installers helped me remotely solve my connection issues when I changed modems. Thanks for the continued support.

Review has 1 previous version
Approximate cost of services:
$2,000.00
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Company Response

Hi Jason,

I have reviewed the communications between yourself and our employees including our sales manager. The email thread I reviewed revealed multiple attempts by our employees to communicate with you.

When you re-connected with us a little over a year after your installation, there was an issue in sending you new modem configuration instructions due to an incorrect e-mail address on file. Once this was resolved you were successfully provided over e-mail with instructions on how to configure your new router. You acknowledged via email that you successfully received the file. Our employee additionally offered to schedule a time to assist you over the phone with fixing your modem connection. You declined the offer for this additional assistance over the phone.

Instead, you responded by e-mail two days later expressing a desire for our employee to visit you in person, suggesting they could stop by on their way home after their day of work. You also indicated "I can be patient to work around your schedule" in this email which was also the last e-mail received from you. A few days ago, phone records indicated you called but we have had no staff in your area since your last correspondence and you did not request further assistance.

I am sorry that you are disappointed and that your expectations were not met, however I believe this frustration is misplaced. While we are happy to go above and beyond the call of duty, re-connecting your device to the internet due to changing a household modem has nothing to do with the performance of the system we installed or the quality of the labour performed. We feel strongly that your poor review is not justified or deserved, and is completely unrelated to the work actually performed by our company.

Kim

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Camera Installers Inc.

Camera Installers Inc. is a family owned and operated business. Delivering a superior experience to our valued customers is the cornerstone of our operations. We provide video surveillance solutions to commercial and residential customers within the GTA. All installation photos posted have been shared as a reference with express permission ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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