Junior Appliance Services

I had a problem with my dishwasher. The technician came same day, was on time, courteous and helpful. The price was lower than quotes I received from two other companies. Happy with their service.

The service was adequate. My biggest frustration has been obtaining information and an invoice indicating what servicing was done and specific information as to what part was replaced. I was charged 2 hrs labor when it took half an hour to do the work. The lady who booked our service call, indicated the $75 service call would not be charged if repairs were required. I was charged $292.95 with out a proper invoice itemizing what I was being charged for.
I made numerous phone calls and a couple emails but to no avail.
I asked the tech about warranty for the work. He indicated verbally... 3 months for parts and 1 year for labor. With out a proper invoice I have no evidence as to what part was replaced and no proof of warranty. Providing a proper invoice should not be a big deal. It only makes me very suspicious. I should have asked to see the replaced part.