New Depths Underpinning Inc

Mark and his crew were incredibly professional and did a fantastic job on our basement. Mark communicated with us daily providing updates as to how everything was going along with the plans for the next day. Any questions we had were answered immediately and any challenges that arose were addressed and solved quickly and collaboratively. Mark was also very open to meeting any time we had questions well before the project started and met with us numerous times along with our general contractor who was going to be working on the finishing job. We highly recommend New Depths Underpinning services.

Mark was amazing. From the first time we met him, we were impressed with his knowledge and professionalism. He answered our (many) questions with patience and expertise. He has continued to assist us after completion of the job - we asked him to come by and look at some areas again and he was here the very next day. We will absolutely recommend him to anyone!! Thanks Mark and Team

Mark and the team at New Depths lowered our basement and completed the underpinning. They also installed an infloor heating system and two structural beams.
We live in an old Toronto house in an area with a high water table. The soil was hard clay. The project was challenging and Mark did an outstanding job of managing it all.
Mark spent time understanding the project up front - his quote was accurate and all elements of the project were described and explained to us clearly. During the project, Mark communicated regularly with us, his team was reliable and trustworthy. The team did their best to keep the worksite as tidy as possible.
The quality of the finished product was excellent. The basement looks great, and was left ready for finishing. Mark went the extra mile to coordinate several times with our finishing contractor to ensure a smooth transition.
We would lightly recommend New Depths for underpinning and basement lowering.

They were awesome. They explained every step that was done and it was done ahead of schedule. I have referred them to friends and they have been very happy too.

We knew we wanted Mark & his team after our first meeting. He demonstrated knowledge, experience, professionalism, and passion for the work. We called Mark almost 2 years after his initial quote, and he still remembered us.

Mark worked very well with our general contractor (Paul) for our whole house renovation. Mark & his team worked on the underpinning, along with some drain work, and helped to ensure that our basement was well set up for our floor insulation and radiant floor heating installs.

The New Depths team did a wonderful job. They made progress everyday, stayed on budget, stayed on time, and kept the worksite neat. You can tell they were very professional and experienced as Mark was. They also communicated and worked with Paul's crew very well, and seemed genuinely happy to have met one another and work together on a very regular basis. In their own words, they talked to each other very regularly, and called each other multiple times daily. Wow.

We would hire Mark and the New Depths team again, and would recommend them to everyone. Thanks Mark & New Depths for a job well done!

Mark and his team started the job on time, finished on time and everything was done within the initial budget. We were kept informed of the job status, all questions were answered fully and completely. Our basement looks great. A really hardworking group.

If you need underpinning hire this Company.