Royal York Property Management

Their approach is fantastic!!! Walked me through all their services and was totally amazed by how affordable their fees are.

If you're searching for a property management firm, don't hesitate to get in touch with RYPM, they respond to emails and calls quickly.

They agreed to place tenants in 15 days . No showings or tenants. When asked about it got the invoice of 3300$ for a service we never received. Me.Dardhan from the RYPM contacted us from or Facebook/kijiji listing.beware. Run.

I hired RYPM because I had a plumbing issues. The water was leaking everywhere and since I already knew that RYPM offers a maintenance service I called them immediately. Thanks to their team a plumber came in and fixed it!!

2. A beautiful place, very clean and spacious inside, with everything you need to make your stay a pleasant moment, very modern and impeccable facilities for any area you observe, very quiet as far as the environment is concerned and safe, with security surveillance.

Great property management company. I rented a home with them for 2 years and they have been great. They have great service and the staff is very friendly. Every time we had inspection the person that did that was very friendly and respectful.

Royal York PM agreed to find me tenant based on criteria and refused to add that condition on the agreement. I was given confirmation that we will still be able to find tenant with your condition you have. They could not find a single tenant with that condition for a month and now asking to pay for that service which they never gave. Cannot believe such company when they are just there to grab your money.

I have dealt with Royal York Property Management for several years. They are professional, courteous and diligent in maintaining and renting your property. If you are looking for a property management company, come to RY without delay. Thanks RYPM.

Absolute nightmare! I will stay far far away from them. As a house owner, I was approached by Royal York and convinced by their sales rep to try them out. This is where the nightmare begins. I felt that all my rights as a owner is stripped away the moment I said yes for their service. Their internal system is chaotic, no one seems to care about my property. They devalued my rental price and told me it would attract quality tenants to rent cheaper, they told me that they will select tenants and negotiate the price after. They ended up convincing me to list my entire detached house way lower than market price and my desire price. They promised to take professional photos, but the photos were so unprofessional that it made my detached house look like a basement, they missed to take numerous part of the house. As a result, the price does NOT look competitive next to a basement that's lower in price and half the size of my property. I had to call them to mention all my concerns and made suggestions to improve the listing. That aside, the leasing account "manager" never communicated anything with me; arrogant and ignorant. All I did was wait, and ended up wasting months. I do not know much about them, even though they promised 24/7 phone service, my leasing account "manager" or team who know about my property was never available for calls, the leasing manager text me one day and saying that he doesn't want to waste my time (very interesting). I was thrown away like a hot potato. I never received any payment after the lease agreement is initiated, but no one seems to care. I don't feel respected as a owner. Unreasonable conditions were mentioned by tenants and they enforced it on me. The internal management is chaotic. Absolutely horrible communication, not worth the high commission price. Not have a good experience with them.

Im not one to write reviews but this experience definitely warranted one. I hired Royal York to help me find quality tenants for my condo. They kept passing me around to different personnel and so communication was difficult and confusing. They promised they would be able to have it rented within the month and that they would virtually stage it for me (it was during Covid). They didnt do either. Without discussing it with me, they split the condo unit, parking and locker to be separately rented and only rented the condo out but for less than what I had asked. They did not help me with the rental of the latter two, so I had to find 2 other renters and the legal paperwork myself. What did I hire them for if I had to do more than half the work and it added to my stress and already busy life? On top of that, when I called to give constructive feedback to the operations manager Kion, he was very defensive and threatened to sue me for defamation if I wrote a bad review, hence this hesitant anonymous complaint. Definitely would not recommend!