Furnace Family

We had our furnace replaced last week. What a great experience. Dave the estimator was very informative and made great recommendations. He told us how job was going to be done and the installers were superb. Did a clean job and explained everything. I will be buying a AC this spring and have already referred a friend.super service thanks !!

Jeff was wonderful! He was extremely Friendly and helpful! I appreciate all he did for us. Thanks again.

Service person (Jeff) was timely, punctual, provided thorough communication, highly knowledgeable, skilled, and friendly. This company clearly understands what it means to be a 'service' provider. The value-for-money was stellar!

We came home to no heat and tried calling multiple company's and only got voice mail or a pushy call center. Rich answered the phone and came out within the hour, diagnosed the problem and fixed it on the spot. Great service !!! Highly recommend !!

We had our furnace replaced and a air conditioner added by Furnace Family can't say enough nice things about them. Our sales guy Dave led us through the decision process of what our home needed everyone else was just there to sell. Our experience for a boring purchase was great call them !!!!!!

we bought a townhouse and found one of the things it had to offer was a lennox furnace that was 37 years old. An inspection unearthed the fact that the heat exchanger was cracked and it needed to be replaced. My wife had seen the advertisement for the Furnace Family on the television so checked out reviews and was very impressed at what she had read. She called them and after a short chat with Dave had him over to give us a quote. He was very easy to talk to and explained everything very well in regards to what the different furnaces had to offer and the benefits we could expect. Ross and Matt showed up this morning and installed the new furnace. They were prompt, very pleasant to chat with, professional, and did an absolutely fantastic job. They removed the old furnace and some redundant piping, fixed the electrical, replaced the improper exhaust piping with new pipe for the water heater, repaired the water connection as they had not been installed properly, turned the new furnace around 180 degrees from what the old one was installed, installed a new flow through humidifier. All in all the job was done quickly, it looks very good, everything was double checked and confirmed that it all operated properly. They cleaned everything up and took me on a tour to show me what all they had done and how it all worked. I would highly recommend Furnace Family and their team if you need a furnace replaced. The final price was exactly what was quoted and they had done more than I had expected

I had Furnace Family replace old furnace, what a great experience from Dave the sales guy to my installers Ross and Matt everyone was great. They went above and beyond my expectations. Furnace Family was great !!!!!

Needed a new furnace, and chose the furnace family due to great reviews. Matt and Ross installed a new furnace and explained the related adjustments in my home to provide the most efficient operation of the equipment. I'd highly recommend them to friends and family.

We had our furnace malfunction after a security system was installed. New thermostat was faulty. When the house got cold we called and technician Mark? Was there in 20 minutes. Super efficient and very friendly!!! They will definitely be my go-to furnace repair for both me and my 2 kids family in Edmonton from now..

Can't say enough about the service I got from this company, from the salesman (Dave) to the installers (Ross and Matt) They answered all my questions and explained everything they were doing. Thanks so much for making this whole process as pleasant as possible