Furnace Family

Heating & Air Conditioning
Edmonton AB T6E 5P3
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Reviews for Furnace Family

Average customer rating:
9.9 10 (350 reviews)

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Edward in Calgary
Edward in Calgary
1 review Calgary, AB
10/10

Replaced the new Lennox furance

My furance did not work and Family Furance sent the service tech Chandler to my house. After a couple minutes found out why my furance did not operate. He used the scope to check my furance heat exchange and found there was the crack. He recommand the replacement of the furance.
He spent time to explain with patience to answer my questions. And made the schedule to replace the furance next morning.

Approximate cost of services:
$7,300.00
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Private User
Private User
Private User reviews Calgary, AB
10/10

Fix toilet problem

Scott and Ethan arrived on time today and were very polite and informative. Scott explained why a new toilet was required, worked out the cost and guessedtimated when this could be done ( it could not be done for several days). Was told it would be cheaper elsewhere and helped me contact them.

What else could a person ask for? This was terrific!!

B Gordon

Approximate cost of services:
$157.00
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Private User
Private User
Private User reviews Calgary, AB
10/10

regular furnace maintenance for 2 furnaces, plus new humidifier.

The furnace technician was very helpful in advising me and showing me how to use the furnace humidifier, change furnace filters, etc. I really appreciated his advice, as I'm better able to take care of these things on my own, now.

Approximate cost of services:
$350.00
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Greg Elliot from Edmonton
Greg Elliot from Edmonton
2 reviews Edmonton, AB
10/10

Hot Water Tank replacement

The furnance company is is a great company to deal with. Right from the initial contact through the installation and follow up. The installers were on time, clean, honest and did a great job.

There was a "hiccup" in the process and the managers at Furnace familiy remedied the situation beyond my expectations.

Thanks. It always great feeling to work with a trustworthy company.

Approximate cost of services:
$2,000.00
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Jeff Lockwood
Jeff Lockwood
0 reviews St. Albert, AB
10/10

New Furnace Installation

From the time that we asked for an estimate, it was very quick. Jamie was a super knowledgeable person that answered all our questions and did a good job of the sales end of the project. We felt very comfortable with him and felt we would be taken care of through all aspects of the process. We did get 2 other prices but none compared to The Furance Family experience.
Installation was great. The crew was punctual and cleaned up very well. We are very happy with our new furnace.
I would very much recommend anyone using The Furnace Family.
Jeff Lockwood

Approximate cost of services:
$8,000.00
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Private User
Private User
Private User reviews Drayton Valley, AB
10/10

Service Furnace

Chris was on time and very efficient. Called on Monday & fixed the next day.

Approximate cost of services:
$900.00
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Private User
Private User
Private User reviews Edmonton, AB
10/10

Hot Water Tank replacement

This is second time I am using Furnace Family for my needs.
This time for my Hot Water Tank replacement they provided great service as expected!
Good Price, great communication, next day install ( 1hr off/on time)
Can recommend company for all your needds.

Approximate cost of services:
$2,400.00
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Oilfreak
Oilfreak
1 review Edmonton, AB
10/10

Absolutely incredible !

Furnace Family replaced our aging furnace with a Lennox 296EL. Their price was very competitive, but what sets them apart from other companies is their customer service and their technicians. Over the years, we have used many companies, and Furnace Family is the first one that we wanted to do a review on to spread the word. If your looking for any HVAC work to be done, contact Furnace Family, you will not be disappointed !

Approximate cost of services:
$6,600.00
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10/10

fixing an previously unsafe installation

I have been the victim of two installations to upgrade my home from obviously bad companies. Furnace Family have repaired and replaced all the work and I am comfortable that we are safe, warm and the work was quick, to my satisfaction and looks good. Thank you

Approximate cost of services:
$5,460.00
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Eric in Calgary
Eric in Calgary
0 reviews Calgary, AB
10/10

Furnace Tune Up. Great service.

Great service. Knowledgeable and friendly technician. The tech informed me of the key points to be done for this tune up.

Approximate cost of services:
$160.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace Family

We are the Furnace Family, Edmonton & Calary's 100% Satisfaction Guaranteed Lennox Premier Dealer. If your furnace or air conditioner needs to be repaired or replaced, we are available 24/7. The Furnace Family believes in traditional values, honest pricing and doing the job right the first time.

The Furnace Family is a family owned HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters.

Why choose the Furnace Family?
 
-100% satisfaction guarantee
We do the job right the first time, our combined years’ experience results in the best installation possible.
 
-Family owned an operated.
Just as the name says, we are a family. We are proud of our work and our workforce they are like our family. We all work together to keep customers happy. 
 
-Superior customer service.
With our accreditation and A_ rating from the better business bureau as well as being a Premier Lennox dealer you know you can trust that your HVAC system is in good hands.
 
-For a greener tomorrow
We understand the importance of conservation and efficiency.  We recycle all cardboard, refrigerant, and metals.  You can be sure we are doing our part for the environment.
 
Maybe you don't want to shop every heating company in town and you don't have too. Let our family be the one you call to keep yours comfortable.

Please visit us at furnacefamily.com or call us at 780-4FAMILY.

***Furnace Family is now Offers AIR MILES® Reward Miles***

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
Furnaces, Air Conditioners, Plumbing, Electrical, Hot Water Tanks, Water Heaters, Garage Heaters
SERVICES
Furnace Replacement, Furnace Repair, Air Conditioner Installation, Air Conditioner Repair, Plumbing, Electrical, Hot Water Tank Repair & Service, 24/7 Emergency Service, Electrical, Plumbing
BRANDS
Lennox, Bradford White, Franklin, Goodman, Komfort King
SPECIALITIES
We specialize in Furnace & Air Conditioner Replacement/ Repair and plumbing. We provide 24/7 Emergency Service.
WEBSITE
https://www.furnacefamily.com
PAYMENT METHOD
Visa, Mastercard, AMEX
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5-10 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.