Kevin in Edmonton

we bought a townhouse and found one of the things it had to offer was a lennox furnace that was 37 years old. An inspection unearthed the fact that the heat exchanger was cracked and it needed to be replaced. My wife had seen the advertisement for the Furnace Family on the television so checked out reviews and was very impressed at what she had read. She called them and after a short chat with Dave had him over to give us a quote. He was very easy to talk to and explained everything very well in regards to what the different furnaces had to offer and the benefits we could expect. Ross and Matt showed up this morning and installed the new furnace. They were prompt, very pleasant to chat with, professional, and did an absolutely fantastic job. They removed the old furnace and some redundant piping, fixed the electrical, replaced the improper exhaust piping with new pipe for the water heater, repaired the water connection as they had not been installed properly, turned the new furnace around 180 degrees from what the old one was installed, installed a new flow through humidifier. All in all the job was done quickly, it looks very good, everything was double checked and confirmed that it all operated properly. They cleaned everything up and took me on a tour to show me what all they had done and how it all worked. I would highly recommend Furnace Family and their team if you need a furnace replaced. The final price was exactly what was quoted and they had done more than I had expected