Furnace Family

Heating & Air Conditioning
Edmonton AB T6E 5P3
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Reviews for Furnace Family

Average customer rating:
9.9 10 (355 reviews)

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Nope
Nope
1 review Edmonton, AB
10/10

Furnace installed

From start to finish Family service was awesome.
They installed the new furnace, and cleaned up the whole area. We were very impressed with their friendly staff, price of new unit, and overall experience. We would highly recommend them.

Approximate cost of services:
$5,600.00
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Company Response

Thanks for the review

Private User
Private User
Private User reviews St. Albert, AB
10/10

Emergency instal

My furnace quit. The estimator came out immediately before his day started and worked with other customers so I could get on the schedule in 2 days. A life saver. Awesome product and Rory and Jordan did a good job. Very clean.

Approximate cost of services:
$7,000.00
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Company Response

Thanks for the review

Estelle in Edmonton
Estelle in Edmonton
0 reviews Edmonton, AB
10/10

Installed furnace and Air Conditioning system

Installers were very professional - work was done in a timely manner with no disruption to our daily routine. Thanks to Daniil S. and his co-workers - you have made what could have been a stressful experience a most pleasant one. Would recommend your company without hesitation!

Approximate cost of services:
$12,600.00
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Company Response

Thanks for the great review glad we could help

Mr K
Mr K
0 reviews Edmonton, AB
10/10

Excellent service

Excellent service, I asked questions, he answered them all. Ryan was very very helpful, and I wouldnt hesitate to recommend him or this company.

Approximate cost of services:
$100.00
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Company Response

Thanks for the review

Review
Review
0 reviews Calgary, AB
10/10

Furnace service

Last year, this company installed a new furnace and air conditioning system for us. This was our first check-up which was complimentary.
We have been very satisfied with the new furnace and air conditioning unit and with the service we have received for the installation and check-up. We find this company to be very thorough and professional.

Approximate cost of services:
$0.00
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Company Response

Glad we could help thanks for the review

Allouche
Allouche
0 reviews Edmonton, AB
10/10

Furnace repair

Very professional young man did only what was necessary . Trustworthy service would call again if need be

Approximate cost of services:
$1,000.00
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Company Response

Thanks for the review

Keith
Keith
1 review St. Albert, AB
10/10

Furnace a ac

The ac guys were great.
Furnace installers had a challenge and shone
Rosss confidence sold me
Great job

Approximate cost of services:
$15,000.00
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Company Response

Thanks for the review

Richard
Richard
0 reviews Calgary, AB
10/10

Urgent furnace repair

I noticed my furnace wasnt working at breakfast. I googled furnace repair Calgary and started calling, but no one was available until days later. I finally got to Furnace Family and they were able to provide same day service. Chandler arrived in the afternoon, diagnosed the problem as being the control board. He was able to pick up the new part and install it. The furnace works perfectly and my home is again toasty warm.

Approximate cost of services:
$1,000.00
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Company Response

Thanks for the review glad we could help

Christina in Calgary
Christina in Calgary
0 reviews Calgary, AB
10/10

Furnace service

The furnace family provided excellent service when we required a new furnace and continuing service
From Dave explaining furnace choices no pressure to installers Kevin & Ty who left furnace room spotless and
Justin and Jeff have provided excellent maintenance service.
Office staff is great. They recommend Valley Furnace and duct cleaning snd Gerald ( Gerry) snd crew did a marvellous clean up of furnace snd duct system after
new flooring install by Quality Red Tag Flooring. Jeff and Katie at front desk excellent and helpful to work with snd owner Jon who did estimate and sourcing material to excellent install by their installer Yassir and crew. Area left as clean as possible. Very pleased with all three companies and will be recommending and using them in the coming years.

Approximate cost of services:
$187.00
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Company Response

Thanks for the wonderful review and your time to write one !!

Maurice Chamberland
Maurice Chamberland
0 reviews St. Albert, AB
10/10

furnace &hot water tank

I was very pleased with the service we received they were very professional were not afraid to answer any question that I asked the installation was very nicely done everything was straight and left it very clean after the job was done.

Approximate cost of services:
$6,900.00
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Company Response

Thanks for the review

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace Family

We are the Furnace Family, Edmonton & Calary's 100% Satisfaction Guaranteed Lennox Premier Dealer. If your furnace or air conditioner needs to be repaired or replaced, we are available 24/7. The Furnace Family believes in traditional values, honest pricing and doing the job right the first time.

The Furnace Family is a family owned HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters.

Why choose the Furnace Family?
 
-100% satisfaction guarantee
We do the job right the first time, our combined years’ experience results in the best installation possible.
 
-Family owned an operated.
Just as the name says, we are a family. We are proud of our work and our workforce they are like our family. We all work together to keep customers happy. 
 
-Superior customer service.
With our accreditation and A_ rating from the better business bureau as well as being a Premier Lennox dealer you know you can trust that your HVAC system is in good hands.
 
-For a greener tomorrow
We understand the importance of conservation and efficiency.  We recycle all cardboard, refrigerant, and metals.  You can be sure we are doing our part for the environment.
 
Maybe you don't want to shop every heating company in town and you don't have too. Let our family be the one you call to keep yours comfortable.

Please visit us at furnacefamily.com or call us at 780-4FAMILY.

***Furnace Family is now Offers AIR MILES® Reward Miles***

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
Furnaces, Air Conditioners, Plumbing, Electrical, Hot Water Tanks, Water Heaters, Garage Heaters
SERVICES
Furnace Replacement, Furnace Repair, Air Conditioner Installation, Air Conditioner Repair, Plumbing, Electrical, Hot Water Tank Repair & Service, 24/7 Emergency Service, Electrical, Plumbing
BRANDS
Lennox, Bradford White, Franklin, Goodman, Komfort King
SPECIALITIES
We specialize in Furnace & Air Conditioner Replacement/ Repair and plumbing. We provide 24/7 Emergency Service.
WEBSITE
https://www.furnacefamily.com
PAYMENT METHOD
Visa, Mastercard, AMEX
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5-10 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.