Furnace Family

Heating & Air Conditioning
Edmonton AB T6E 5P3
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Reviews for Furnace Family

Average customer rating:
9.9 10 (353 reviews)

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Marina Blekher from Edmonton
Marina Blekher from Edmonton
1 review Edmonton, AB
10/10

Water heater installation

Everything went smoothly from start to finish. Rory and Jordan did a great job. I would definitely recommend Furnace Family for water heater installation.

Approximate cost of services:
$2,000.00
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Company Response

Thanks for the review

Garfield in
Garfield in
0 reviews Edmonton, AB
10/10

Air conditioner installed

Excellent customer service and installation. The help in choosing a product and explaining the process was very important to me and the job finished earlier than expected. Very professional company.

Approximate cost of services:
$4,000.00
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Company Response

Thanks for the kind words and your time to leave a review!!

rvk
rvk
2 reviews Calgary, AB
10/10

furnance and Air Conditioner maintenance

Family furnace did their annual furnace and air conditioner maintenance. Spend more time on A/C and topped up and did dye check for leaks. Appreciated the extra time and effort. Thank you

Approximate cost of services:
$120.00
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Company Response

We appreciate the review glad we could help...welcome to our family!!

Jim in Leduc
Jim in Leduc
1 review Leduc, AB
10/10

Extremely satisfied

Used Family Furnace to install our A/C unit. Right from the estimate visit Chris provided us with very practical advice and explained everything clearly. We were provide with three options so we could make an informed decision. Costing was provided right on site. We were given a install date that was immediate, really no waiting. The install crew arrived as scheduled. The install team was very professional and did an excellent install. They explained everything, no issues. Highly recommend Family Furnace.

Approximate cost of services:
$7,500.00
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Company Response

Thanks for the great review and your time to leave a review welcome to our family!!

Barry in Edmonton
Barry in Edmonton
4 reviews Edmonton, AB
10/10

Refreshing Reliable Service

Direct contact with office. One call and conveniently booked 2 appointments. Technician arrived on time. No schedule delays typically experienced with others in the past. Knowledgeable thorough technician. Great service as both furnaces required repair work completed the same day. If you want the best call this company!

Approximate cost of services:
$700.00
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Company Response

Thanks for the great review glad we could help!!

Private User
Private User
Private User reviews Edmonton, AB
10/10

Air Conditioner Fixed

Great service and very competent technician. Tyler was really experienced to fix my air conditioner

Approximate cost of services:
$300.00
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Company Response

Thanks for the kind words and your time to leave a review!!

Furnace installation, St. Albert AB
Furnace installation, St. Albert AB
1 review St. Albert, AB
10/10

INSTALL LENNOX TWO-STAGE FURNACE

At our initial meeting with Furnace Family, Chris (sales) inspected the existing furnace configuration then provided replacement options. Once we made our decision and proceeded to schedule the install, the office staff considered our availability. The experienced installation team of Tyler and TJ arrived on schedule. They removed the existing furnace, made the necessary modifications and set up the new Lennox unit. All within 3 hours. They were careful, timely, friendly and great to work with. Without hesitation, we recommend Furnace Family.

Approximate cost of services:
$7,500.00
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Company Response

Thanks for the wonderful review and your time to leave a review...welcome to our family!!

St.Albert Home Owner
St.Albert Home Owner
0 reviews Edmonton, AB
10/10

AC Install

Furnace Family was quick to respond and provided an installation date within a quick turnaround time. Drew, Keegan and electrician Dave were friendly and efficient. Very professional, unobtrusive and accommodating. Would highly recommend them to anyone looking for high a quality installation team.

Approximate cost of services:
$7,000.00
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Company Response

Thanks for the kind words and your time to leave a review... welcome to our family!!

Ken R in Edmonton
Ken R in Edmonton
3 reviews Edmonton, AB
10/10

Toilet Water Line Leak

Technician was very polite & professional. On time arrival & diagnosed issue. Completed water line replacement & issue solved. Very satisfied.

Approximate cost of services:
$244.00
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Company Response

Thanks for the kind words and your time to leave a review!!

Irene & Edwin
Irene & Edwin
1 review Edmonton, AB
10/10

furnaces

cooperative team work with four young people, great job , well done,
responsible , pleasant. very impressive

Approximate cost of services:
$15,000.00
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Company Response

Thanks for the kind words and your time to leave a review!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace Family

We are the Furnace Family, Edmonton & Calary's 100% Satisfaction Guaranteed Lennox Premier Dealer. If your furnace or air conditioner needs to be repaired or replaced, we are available 24/7. The Furnace Family believes in traditional values, honest pricing and doing the job right the first time.

The Furnace Family is a family owned HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters.

Why choose the Furnace Family?
 
-100% satisfaction guarantee
We do the job right the first time, our combined years’ experience results in the best installation possible.
 
-Family owned an operated.
Just as the name says, we are a family. We are proud of our work and our workforce they are like our family. We all work together to keep customers happy. 
 
-Superior customer service.
With our accreditation and A_ rating from the better business bureau as well as being a Premier Lennox dealer you know you can trust that your HVAC system is in good hands.
 
-For a greener tomorrow
We understand the importance of conservation and efficiency.  We recycle all cardboard, refrigerant, and metals.  You can be sure we are doing our part for the environment.
 
Maybe you don't want to shop every heating company in town and you don't have too. Let our family be the one you call to keep yours comfortable.

Please visit us at furnacefamily.com or call us at 780-4FAMILY.

***Furnace Family is now Offers AIR MILES® Reward Miles***

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
Furnaces, Air Conditioners, Plumbing, Electrical, Hot Water Tanks, Water Heaters, Garage Heaters
SERVICES
Furnace Replacement, Furnace Repair, Air Conditioner Installation, Air Conditioner Repair, Plumbing, Electrical, Hot Water Tank Repair & Service, 24/7 Emergency Service, Electrical, Plumbing
BRANDS
Lennox, Bradford White, Franklin, Goodman, Komfort King
SPECIALITIES
We specialize in Furnace & Air Conditioner Replacement/ Repair and plumbing. We provide 24/7 Emergency Service.
WEBSITE
https://www.furnacefamily.com
PAYMENT METHOD
Visa, Mastercard, AMEX
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5-10 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.