Renewal By Andersen Of Bc

Windows & Doors Installation & Service
Vancouver BC V6B
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Reviews for Renewal By Andersen Of Bc

Average customer rating:
9.6 10 (51 reviews)

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Gordon White
Gordon White
1 review Kamloops, BC
10/10

Window Replacement

Replaced 11 windows. Installation crew was professional and pleasant to work with. Crew was efficient and the installation was done with minimal intrusion in our daily routine.

Approximate cost of services:
$35,000.00
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Nancy Wrenshall
Nancy Wrenshall
1 review Abbotsford, BC
8/10

Good follow up after concerns were noted.

We were not happy with the initial installation on the front windows and the kitchen window. It required us paying another $1,000 in molding to be added to the cost to fix what was done.
After some communication glitches, we were able to have the work completed and it looks GREAT! Mike, one of their customer service reps followed up after the completed installation to discuss what had gone sideways and shared what steps RbA has taken to ensure the same thing doesn't happen again. I felt it was only fair to update my review of their service.

Approximate cost of services:
$40,000.00
1 of 1 people found this review helpful.
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Company Response

Nancy, thanks so much for taking the time to write a review. Hearing from our customers at all points in the process is how we develop and refine our signature service. We're glad that we were able to address your issues and you were delighted with the results. We are happy that YOU are happy!

Scott
Scott
1 review Chilliwack, BC
10/10

Project, product and service

We had windows and a patio door installed last fall and really noticed the difference during the winter months and recent heat wave. Thanks to the design consultant Chad, install manager Darren, customer care representative Stephen and service technician Corey. We couldnt be happier with Renewal by Anderson, and would recommend them.

Approximate cost of services:
$32,000.00
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Company Response

Hi Scott! Thanks for the kind words, and for taking the time to write a review. We strive to provide a distinctive experience from start to finish on every job. We're glad you trusted us with your project and are happy that YOU are delighted with the results!

Trent
Trent
1 review Kamloops, BC
10/10

Window replacement

Alex and his crew from Kamloops were great , a perfect score of 10, Tanner checked in on the job and answered any questions I had , overall a very good job by everyone

Approximate cost of services:
$7,000.00
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Company Response

Thank you, Trent, for your wonderful feedback! We strive to provide our customers the highest quality product and experience, and we're glad to hear you're delighted.

donna wingfield from Victoria
donna wingfield from Victoria
2 reviews Victoria, BC
10/10

Patio Door and 3 Bedroom windows

Having used Renewal by Anderson previously and having such a positive experience I recently had them install a new patio door and 3 new windows. The communication with RbA was clear and they responded to all my questions and concerns promptly and pleasantly. The consultants and Technician were friendly and knowledgeable. We were pleasantly surprised when the product and installation happened earlier than anticipated too! Vlad and Mike who installed the door and windows were efficient, pleasant and very accommodating. We were unable to remove venetian blinds or put them back up and we asked them to wear masks. The accommodated us and we appreciated the extra effort. I am now waiting for my entry door courtesy of RbA! Will keep using these folks and highly recommend them.

Approximate cost of services:
$21,000.00
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Company Response

Hi Donna! Thank you for taking a few minutes to leave feedback about the people, the process, AND the product. All three are important parts to our signature service, and we're glad your experience lived up to that! We hope you enjoy that great new view for many years to come!

KBrandt
KBrandt
1 review Victoria, BC
10/10

Love our new windows!

We love our new windows, the house we bought had old, sad single pane windows. Renewal By Andersen were excellent to deal with from start to finish. At install Vlad and Mike were awesome. They were polite, friendly, hard working they took great care with both the install and the clean up of the work areas. Would recommend them to everyone!

Approximate cost of services:
$40,000.00
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Company Response

We are glad you had an excellent experience--that is what we strive for every single job, large or small. Thanks for leaving feedback, we appreciate that, too!

Elizabeth in Victoria
Elizabeth in Victoria
1 review Victoria, BC
10/10

Quote for replacement of windows

Although we had to change our minds with regards to the windows, we highly recommend Colin as our Design Consultant. He was understanding and fully understood our needs.. He was able to make a lot of recommendations that we would not have thought of. Colin was very professional, polite and put us at ease from the moment he entered our home. He answered our emails quickly and solved a couple of our worries. Thank you,and we will definitely contact you when we decide to go ahead with any changes.
C&E MacDonald

Approximate cost of services:
$48,000.00
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Company Response

Thank you for taking the time to leave feedback. Reviews like these make everyone's day. We're glad to hear you're delighted!

Vaughn
Vaughn
1 review Victoria, BC
10/10

Exterior slider doors with side lites

Installation of our slider doors with side lites are well worth. It completely opened our dining area and increased the amount of lighting into our home. The installers, Vlad and Mike, did a fantastic job and we are so pleased with the result.

Approximate cost of services:
$23,000.00
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Company Response

Vaughn, thank you for taking the time to leave feedback. Reviews like these make everyone's day. We're glad to hear you're delighted!

Jeanette
Jeanette
1 review , BC
10/10

Six front windows to be replaced

Nick was pleasant efficient and he knew what he was doing. Thank you for sending him..

Approximate cost of services:
$20,000.00
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Company Response

Jeanette, we are glad you had an excellent experience--that is what we strive for every single job, large or small. We appreciate your feedback!

Private User
Private User
Private User reviews Surrey, BC
10/10

Window service in Delta

Our service team - Corey and Jesse were great! They came in and replacement our window quick. They were very professional. My husband and I forgot they were event there.

Approximate cost of services:
$25,000.00
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Company Response

Thanks for the kind words, and for taking the time to write a review. We strive to provide a distinctive experience from start to finish on every job. We're glad you trusted us with your project, and are happy that YOU are delighted with the results!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Renewal By Andersen Of Bc

Renewal by Andersen British Columbia is the complete, start to finish, replacement window and door company servicing the Vancouver area, Greater Vancouver and Lower Mainland BC.

Renewal by Andersen is the replacement division of North America's oldest window and door manufacturer, Andersen Windows. Andersen is Energy Stars' PARTNER OF THE YEAR.

Over thirty colour combinations, as well as real wood interiors available. Installation from our Master Installers.

CATEGORIES
Windows & Doors Installation & Service
SERVICES
Window Installation, Door Installation, Patio Door Replacement, Patio Door Installation
SPECIALITIES
Window Replacement & Installation, Patio Doors
WEBSITE
https://rbawindows.ca/
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