Good follow up after concerns were noted.
We were not happy with the initial installation on the front windows and the kitchen window. It required us paying another $1,000 in molding to be added to the cost to fix what was done. After some communication glitches, we were able to have the work completed and it looks GREAT! Mike, one of their customer service reps followed up after the completed installation to discuss what had gone sideways and shared what steps RbA has taken to ensure the same thing doesn't happen again. I felt it was only fair to update my review of their service.
- Approximate cost of services:
- $40,000.00
- Company Response
Nancy, thanks so much for taking the time to write a review. Hearing from our customers at all points in the process is how we develop and refine our signature service. We're glad that we were able to address your issues and you were delighted with the results. We are happy that YOU are happy!