Think Protection

Alarm Systems
Markham ON L3R 9Y5
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Alarm Systems
Think Protection
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83%

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Reviews by rating (past 12 months)

Reviews for Think Protection

Average customer rating:
8.7 10 (232 reviews)

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Adam in Toronto
Adam in Toronto
1 review Toronto, ON
0/10

Laughable Customer Service

Buyer beware! Great price but when the time comes for actual service they are a disaster. Their owner preaches the customer is always the most important but not the case.

False alarms can occur and most reputable companies have insurance for "1 time mistakes" or can make arrangements to account credits to accommodate valid errors.

Long story short, false alarm occured, as we were out of country they couldn't reach me as there phone plan does not accept out of country calls. Police disbatched, no issues and we were sent a $200 bill. Best offer was $30 credit. Thanks but no thanks.

Instantly disconnected.

Approximate cost of services:
$20.00
0 of 1 people found this review helpful.
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Apurva in Toronto
Apurva in Toronto
2 reviews Calgary, AB
9/10

Security Services

Excellent services provided by Think Protection Team right from purchase to install of the security system at my home. Absolutely recommended service. Keep up the good work team Think Protection!!!

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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wilson K.
wilson K.
1 review Kirkland Lake, ON
10/10

Purchase and installation of home alarm system

Purchase and installation of home alarm system. The people at Think Protection, went beyond what was required of them to help us with the purchase and installation of our home alarm system. They are wonderful to deal with. I have the upmost confidence in the service that they will continue to provide to us.

Approximate cost of services:
$350.00
1 of 1 people found this review helpful.
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erol in Saint-hyacinthe
erol in Saint-hyacinthe
1 review Saint Hyacinthe,
10/10

Think Protection is excellent

Think Protection is so prompt when the alarm goes off, and very thorough in their inquiry. The service is very good on the app! The phone app is very user friendly. Installing the equipment was an easy process, and the service was great and informative.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the great review!

Quentin in St-Jean
Quentin in St-Jean
1 review Saint Jean Sur Richelieu,
9/10

Good price and good equipment for quasi-DIY alarm system

So I was in a bind looking for an alarm system that was some DIY because I did not want to play 50$+ per month, that I could automate with the rest of my smart home and of course that had monitoring.
ThinkProtection was the definite answer for me: with home automation we are at 20$ a month+Tx, their equipment seems reliable and decently priced (they run promotions for current customers) .

Approximate cost of services:
$24.00
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Company Response

Thanks for the great review!

Sean in Toronto
Sean in Toronto
1 review Toronto, ON
9/10

Great product, great service

Definitely recommend Think Protection, great products and great service. We accidentally triggered the alarm once and their staffs contacted us within a minute to make sure everything was ok. I like the fact we can add on additional sensors as we go. This way, we can work on our budget and adding additional sensors if needed.

Approximate cost of services:
$300.00
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Company Response

Thank you for the review!

Private User
Private User
Private User reviews Markham, ON
10/10

home security

i would highly recommend THINK PROTECTION!! it was so easy to install and the sales associates were very genuine in how they could help me best protect my home!! it was great!

Approximate cost of services:
$200.00
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Company Response

Thank you so much for the feedback!

RP in Brossard
RP in Brossard
1 review Brossard,
9/10

Very satisfied

I’ve been with Think Protection for a few years and recently I installed their system at my parents’ house as well. The customer service is excellent, and the price is more than reasonable. I recently got the camera, which is a nice addition to the existing equipment; works great, the image quality is very high and it even has voice communication capabilities.
I wouldn’t hesitate to recommend them again.
R.P.

Approximate cost of services:
$300.00
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madhu in Calgary
madhu in Calgary
1 review Calgary, AB
10/10

Think Protection Services are simply superb

I took the Think Protection recently and i am very satisfied with the services. The response to alarm triggers are simply superb. Great customer service that i have never seen.

Approximate cost of services:
$19.00
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Aaron P in Whitby
Aaron P in Whitby
1 review Whitby, ON
10/10

Great service and products

We have had Think Protection for several months and are very impressed with the response to alarm triggers as well as the functionality of the Think Protection app. The cost per month is much lower than other companies and the service and products are very reliable.

Approximate cost of services:
$169.99
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Think Protection

Think Protection DIY alarms feature the most advanced equipment and software with professional 24/ 7 monitoring. Our cutting edge technology ensures your system is always online and up to date with behind the scenes regular updates. Every system comes with a FREE mobile applications so you always know what is ...
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