AR Tile and Marble

Carmelo will take your money and not complete the job. He will convince you that he does good work, is working for you and will go above and beyond to make sure you are happy but then will take your money, ignore your calls and won't show up for work. In my case I paid him 8k and he demoed my bathroom and ran. I had to find someone else and pay double to restore my bathroom to normal state. Avoid this man/company at all costs.

They did not finish the project and i had to hire another company.
I do not advise you hire this company.
Never recommend poor quality!!!
They did not finish the project and i had to hire another company.
I do not advise you hire this company.
Never recommend poor quality!!!

The stories here are true, according to my family’s awful experience. The responses from the contractor below are consistent with how he will respond to you if you hire him. I really blame myself for making a terrible contractor choice. If I had read these reviews at that time I could have been saved 6 months of hell on a 6 week project. So, despite the fact that I just want to forget that this guy exists, I feel obligated to try to save others from the awful experience my family endured. The reason people post his reviews anonymously is because he is vindictive and unpredictable in the extreme. Nobody would ever wish to interact with him again after hiring him, and so they don’t post their names. That’s definitely why I’m not sharing my own details.
If you hire this company after reading these reviews, you can only blame yourself for the resulting distress and disappointment that is 100% sure to follow. As reviewers, we don’t need to provide specific proof here of the many ways in which he has failed to deliver. This many disappointed customers is proof enough of his ineptitude and atrocious track-record.
You have been warned. Shame on the firms who host these reviews yet continue to advertise his ‘services’.

This man is bipolar. He doesn't have a crew - instead, he gathers random tilers to get the work done so it's a hit or miss. Our project was definitely a miss and judging from other reviews here there seems to be plenty of those.

They show up
demand a deposit a large deposit and provide fake receipts then disappear
Dont do it! They give good contractors a bad name

I am sure they are capable of good work but its almost like they would rather have a bad reputation instead of actually put in a solid day of effort and standing by their word
Truly a shame

Please advise. This is the same man/company as listed under Buonna Tile. See: https://homestars.com/companies/2915059-buonna-tile-and-marble . Dishonest man who uses multiple business locations, in addition to names, in order to misdirect law enforcement.

This man is a complete psycho, not to mention absolutely bipolar and no one should seek after his "professional" services. Please avoid him at all costs, it will not end well for you. Trust the negative reviews, there is a reason there are so many of them.

Buonna Tile and Renovation renovated my whole basement and they finished the job 4 days earlier. I have to be honest I was a little hesitant at the beginning because it was a big job and I’ve never done anything like this before but the company was with me every step of the way for finishings and any questions that I asked. Carmelo thank you so much for being with me every step of the way. We will definitely be using you guys in the future and we will always give you high recommendations. Thank you Buonna.

Buonna Tile came and installed the backsplash in our basement bar. The work was done quickly and professionally. They were flexible with our schedules and came to do the work when it was convenient for us.

12x24 polished porcelain tile installed in little over 200 sq ft front foyer entrance..overall did a good job. Subflooring was not the straightest and frank the tile installer was stellar at keeping me updated and informed.

The job it self turned out well but they did have to come back for some minor stuff I would of expected to be done without having me call them to come correct. I will say they did come back right away to make sure it was taken care of.
Cleanliness could have been better after the job completion But wasent horrible.
Frank did a great job but can not be rushed...give him his time to do the job and he has the skill to do it perfect.
Overall would recomend

I was disappointed at the responses from Carmelo around my two major concerns after the job was done. But again they made it right and came back right away to address.

Concern: missing tile in bathroom corner
Response: "the vanity goes there"...unacceptable answer
Concern: Dirty walls that were freshly painted..
Response: "paint should of been last thing you do in a reno"...unacceptable answer.

My one word of advice...if your going to come back and make it right anyway...dont argue about the reason it was wrong. Just fix it that would of made this review a 10/10