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AR Tile and Marble

Formerly Abjm Tile, Marble And Demolition/Buonna Tile and Marble
Tile & Stone Contractors
ON L5B 06B
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64%

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Reviews for AR Tile and Marble

Average customer rating:
6.8 10 (56 reviews)

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MV in Toronto
MV in Toronto
2 reviews Vaughan, ON
0/10

AR Tile and Marble - AVOID

Carmelo will take your money and not complete the job. He will convince you that he does good work, is working for you and will go above and beyond to make sure you are happy but then will take your money, ignore your calls and won't show up for work. In my case I paid him 8k and he demoed my bathroom and ran. I had to find someone else and pay double to restore my bathroom to normal state. Avoid this man/company at all costs.

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Private User
Private User
Private User reviews Toronto, ON
0/10

Tile Installation

They did not finish the project and i had to hire another company.
I do not advise you hire this company.
Never recommend poor quality!!!
They did not finish the project and i had to hire another company.
I do not advise you hire this company.
Never recommend poor quality!!!

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Private User
Private User
Private User reviews Toronto, ON
0/10

Just an awful person

The stories here are true, according to my family’s awful experience. The responses from the contractor below are consistent with how he will respond to you if you hire him. I really blame myself for making a terrible contractor choice. If I had read these reviews at that time I could have been saved 6 months of hell on a 6 week project. So, despite the fact that I just want to forget that this guy exists, I feel obligated to try to save others from the awful experience my family endured. The reason people post his reviews anonymously is because he is vindictive and unpredictable in the extreme. Nobody would ever wish to interact with him again after hiring him, and so they don’t post their names. That’s definitely why I’m not sharing my own details.
If you hire this company after reading these reviews, you can only blame yourself for the resulting distress and disappointment that is 100% sure to follow. As reviewers, we don’t need to provide specific proof here of the many ways in which he has failed to deliver. This many disappointed customers is proof enough of his ineptitude and atrocious track-record.
You have been warned. Shame on the firms who host these reviews yet continue to advertise his ‘services’.

2 of 2 people found this review helpful.
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Company Response

we appreciate your false feedback thank you very much for proving my point🙏

Private User
Private User
Private User reviews Mississauga, ON
0/10

Stay AWAY!!!

This man is bipolar. He doesn't have a crew - instead, he gathers random tilers to get the work done so it's a hit or miss. Our project was definitely a miss and judging from other reviews here there seems to be plenty of those.

1 of 1 people found this review helpful.
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Company Response

why are you Anonymous if this is true? But we do appreciate your feedback thank you

Private User
Private User
Private User reviews Barrie, ON
0/10

Run away! They take deposits and dont do work

They show up
demand a deposit a large deposit and provide fake receipts then disappear
Dont do it! They give good contractors a bad name

I am sure they are capable of good work but its almost like they would rather have a bad reputation instead of actually put in a solid day of effort and standing by their word
Truly a shame

3 of 3 people found this review helpful.
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Company Response

if this is true why are you a private user and why are you not showing proof to backup your acquisitions

Private User
Private User
Private User reviews Mississauga, ON
0/10

Unsatisfactory Service/Neglect

Please advise. This is the same man/company as listed under Buonna Tile. See: https://homestars.com/companies/2915059-buonna-tile-and-marble . Dishonest man who uses multiple business locations, in addition to names, in order to misdirect law enforcement.

2 of 2 people found this review helpful.
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Company Response

if this is true why are you a private user? LOL LOL and why are you not showing any proof to backup your acquisitions

CM in Mississauga
CM in Mississauga
1 review Mississauga, ON
0/10

Absolute NIGHTMARE

This man is a complete psycho, not to mention absolutely bipolar and no one should seek after his "professional" services. Please avoid him at all costs, it will not end well for you. Trust the negative reviews, there is a reason there are so many of them.

5 of 5 people found this review helpful.
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Company Response

if this is true what you are saying why are you not showing any proof to back up your acquisitions? but we do appreciate the feedback thank you very much

Sandro C.
Sandro C.
1 review Vaughan, ON
10/10

Basement renovation

Buonna Tile and Renovation renovated my whole basement and they finished the job 4 days earlier. I have to be honest I was a little hesitant at the beginning because it was a big job and I’ve never done anything like this before but the company was with me every step of the way for finishings and any questions that I asked. Carmelo thank you so much for being with me every step of the way. We will definitely be using you guys in the future and we will always give you high recommendations. Thank you Buonna.

0 of 2 people found this review helpful.
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Company Response

Hi sandra thank you so much for the kind words it was our pleasure to do your basement I am very impressed and very satisfied of the turnout , you're 24 by 24 marble came up gorgeous your countertops came out gorgeous your bathroom is absolutely beautiful framing painting separate door entrance we are very very satisfied of the turnout once again , thank you very much for the kind words we look forward to working with you in the future and it was my pleasure driving you around LOL , at this time I would like to thank the team at homestars for always Finding Me such a professional nice and organized home owners as yourself so HOMESTARS KEEP UP THE GREAT WORK

Sara
Sara
1 review Caledon, ON
10/10

Backsplash tiling

Buonna Tile came and installed the backsplash in our basement bar. The work was done quickly and professionally. They were flexible with our schedules and came to do the work when it was convenient for us.

0 of 1 people found this review helpful.
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Company Response

Hi Sara it was a pleasure working with you and your husband and this is what we do we try to work with the customers schedule not ours because you are the customer and we need to work with your time and your busy schedule I would also like to thank you or the knowledge in the fact how fast we came out and did your job I would like to thank you and under the same breath I would like to thank the team at homestars for finding such wonderful customers as yourself

Mustafa
Mustafa
1 review Brampton, ON
8/10

Front foyer tile job

12x24 polished porcelain tile installed in little over 200 sq ft front foyer entrance..overall did a good job. Subflooring was not the straightest and frank the tile installer was stellar at keeping me updated and informed.

The job it self turned out well but they did have to come back for some minor stuff I would of expected to be done without having me call them to come correct. I will say they did come back right away to make sure it was taken care of.
Cleanliness could have been better after the job completion But wasent horrible.
Frank did a great job but can not be rushed...give him his time to do the job and he has the skill to do it perfect.
Overall would recomend

I was disappointed at the responses from Carmelo around my two major concerns after the job was done. But again they made it right and came back right away to address.

Concern: missing tile in bathroom corner
Response: "the vanity goes there"...unacceptable answer
Concern: Dirty walls that were freshly painted..
Response: "paint should of been last thing you do in a reno"...unacceptable answer.

My one word of advice...if your going to come back and make it right anyway...dont argue about the reason it was wrong. Just fix it that would of made this review a 10/10

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Company Response

thank you very much I thank you very much for acknowledging the fact that we rectified right away the two handprints on the wall that were wiped clean and the one tile underneath the vanity that we put in 4in by 4in that were done RIGHT AWAY.. and it was our pleasure to give you a savings of over $1,500. you're more than welcome to add a picture so people can see how great the job came out and that it literally looks like a sheet of glass

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AR Tile and Marble

40% OFF OLYMPIA TILE Free Quote-I will beat any written quote by 15%- Fast Response-Gift Card at Quote Time- 8 YEAR Guarantee See how ABJM Tile and Marble is involved in an ongoing project to improve the quality of life for a disabled youth. Please copy/ paste the link below ...
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