HIP Mould Professionals

Mold Detection & Removal
Guelph ON N1G 3N2
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Mold Detection & Removal
HIP Mould Professionals
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87%

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Reviews for HIP Mould Professionals

Average customer rating:
9.7 10 (6 reviews)

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HomeStars in Toronto
HomeStars in Toronto
2 reviews Toronto, ON
10/10

Only Mould Company I Trust

This is the only company I will ever use or recommend for mould treatments. Richard was a pleasure to interact with and gave me all the information I needed (and more!) to feel comfortable about the process. The product they use is specially formulated to be non-toxic and water-based, I believe they developed it themselves with a microbiology lab in Guelph. After doing my own research, I wouldn’t trust any other brand to be completely safe and effective.

On the day of treatment, they completed their service way ahead of schedule and I couldn’t even tell they had been there once they had left.

Thanks Richard and your whole team!

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Private User
Private User
Private User reviews Hamilton, ON
10/10

The Utmost Professionalism at a Modest Price Point

This was a fairly long process from the point of negotiating for my current place of residence, to purchase, and finally moving in. We found out that there was mould in the attic during the home inspection and that it would need to be removed. From the start of our discussions, Richard was extremely helpful offering a both an estimate, a detailed summary of the procedure, and providing supplemental information so that I could feel comfortable with the work that was to be done at no cost prior to scheduling an appointment. It wasn't until a few months later that I contacted Richard, and his staff were able to schedule an appointment the very next week. Both Richard and his staff maintained a high-level of professionalism throughout the job, ensuring I had a full understanding of the procedure, and most importantly, all of the mould was visibly removed from my attic. Compared to the other options I pursued at the beginning of my search, I feel like I got a really good deal and would not hesitate to recommend HIP's services to a friend or family member.

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Lee in Toronto
Lee in Toronto
1 review Cambridge, ON
10/10

Attic mould removal

Kerry and Richard were both excellent to deal with ! Very professional, knowledgeable and helpful. A great job was also done by the installation team ! Highly recommended to all.

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Christy B. in Hamilton
Christy B. in Hamilton
1 review Hamilton, ON
10/10

The ONLY professionals to use

Owner Richard is a highly experienced engineer who came strongly recommended. I knew that this was THE only company I would trust to do this work and appreciated the fact that he determined the source of the issue straight away so that the problem would never happen again. The removal was discreet, complete and professional. But in addition to an impeccably well executed job, Richard then went above and beyond my expectations. While here, he discovered a construction flaw in my home and actually repaired it! Words cannot begin to express my gratitude and satisfaction. This engineer and his team are the gold standard for absolute dedication and incredible service.

1 of 1 people found this review helpful.
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Sue
Sue
3 reviews Toronto, ON
10/10

Mould remediation

Richard Hughes did a free inspection of my attic and told me of the mould remediation required. He did a very thorough inspection, took photos and explained why the mould had developed and what his company would do about it. I liked Richard's scientific and detailed explanation. The H.I.P. website has even more details about mould and compares different mould treatments. When I received the quotation, Richard and his associates were able to do the work within a few days. I am very allergic to mould and have not had any allergy symptoms since Richard, Kerry and Nathan completed the mould remediation in my attic. One month after H.I.P. eradicated the mould in my attic, a home inspector said there was evidence of mould! Kerry and Richard discussed this and Kerry came in, suited up and checked the attic for mould. She also brought a touch-up kit just in case they had missed any mould. Kerry took photos and discussed the "mould" the home inspector thought he had seen. This was at the end of January 2018 and we had been having swings in temperature from intense cold to mild weather. This caused some dampness in the wood near the soffits and the home inspector had actually seen frost on the wet wood. H.I.P. guarantees that their mould remediation process will remove all the mould and it will not come back. The guarantee is transferrable forward to future owners of the house. It was a pleasure to have Richard, Kerry and Nathan do the mould remediation work in my home. I would highly recommend H.I.P. Mould Professionals to my family and friends.

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Company Response

Thank you Sue.

Private User
Private User
Private User reviews Toronto, ON
8/10

Great work, excellent customer service

My husband and I are quite pleased with this company overall. The work done on our new home was excellent and timely. We had an issue with the professionalism of one member of their crew, but after passing our concerns to HIP, the company owner contacted us personally to fix the problem. Because of this issue, I can't give them 5 stars. Otherwise, the work was great.

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1 of 1 people found this review helpful.
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Company Response

Thank you for the fair take on the situation. It was a pleasure working with you and we're happy to have been able to resolve the issue.
Kerry, HIP Mould Professionals

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about HIP Mould Professionals

HIP has been successfully treating mould across the West GTA and consulting on projects across North America since 2007. Our patent-pending treat-in-place mould eradication process is the only of its kind: It is safe and environmentally-friendly. It can be performed any time of year. It is done with minimum impact ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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