HIP Mould Professionals

Mold Detection & Removal
Guelph ON N1G 3N2
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HomeStars  >  Mold Detection & Removal in Guelph  >  HIP Mould Professionals  >  Excellent customer care
Private User
Private User
Private User reviews Ajax, ON

Excellent customer care

We hired HIP Mould Professionals to clear our attic of mould in 2018. Not only did they do amazing job but they gave recommendations to prevent the mould returning which were very helpful ahead of a re-roofing job.
In 2021 I noticed mould on the underside of the ceiling below this same attic. Fearing a leak in the siding I contacted a siding firm which confirmed that it was not a leak and suggested a mould removal company. I contacted HIP Mould Professionals who sent a technician the next day! Their technician did a thorough inspection and concluded that the cause was some badly-placed insultation which they had recommended correcting in 2018 but which we didn't follow through on! Also they shifted the insulation, completely remediated the mould and weather-stripped our attic hatch - all for free - even though the problem was not caused by their previous work
but by our own negligence in following up on their previous recommendations! It was terrific customer service.

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