Home Trade Standards - Condo HVAC Specialists

I was given a quote and promised a Magic Pak HVAC unit for my condo, plus $100 cashback. When I accepted the offer, I was informed that there are no Magic Pak units available in Canada at the moment and I have to accept a Canadian product Napoleon. This is a new product on the market while Magic Pak has been a leader for decades. I was forced to accept the alternative (for the price of Magic Pak) since I had a new tenant in my condo unit and could not make him wait. The installation was ok and I am told the unit is working well. I am still chasing the company for the cashback - 6 weeks since the install and numerous emails - still waiting. Overall - not a great experience.

Kevin sent Igor and Martin to recondition our HVAC unit. Several
companies wouldn't or couldn't work on our Skymark unit as it
is out of production. Our unit is now blowing icy cold. They
were very professional and a pleasure to deal with. We would
highly recommend Home Trade Standards.

Igor and Martin were on time and did a fantastic job replacing an old AC unit. Kevin was very responsive and provided excellent service!

From diagnosing the issue to replacing the AC unit, took only 2 visits in between 4 days!

Highly recommend.

Home Trade Standards provided quick response time to my inquiry about replacing the humidification system at our down town condo. The technical explanations were thorough and the quote came very quickly. The technician who cam to do the install was professional, courteous and very thorough. He responded to my questions thoughtfully and helped set up the system to the most efficient for our requirements. Notwithstanding a slightly more complex installation than we originally expected he overcame the obstacles and finished the job quickly and neatly. I wouldn’t hesitate to call them again if the need arises.

I called this company related to the problem with my unit heat pump (Hvac). They took care of the problem very quickly. They are very honest and Professional. I could have ended up paying thousands of dollars if it wasn’t because their honest work. Thank you very much and keep up the fantastic job.

Home Standards did a great job replacing my PTACC unit in my condo. Technicians were patient and understanding when completing the job and answering any questions. Price was reasonable too. Thank you Home Standards.

Our Heat Pumps (our condo unit has 2) were not providing heat. Home Trade Standards came in and fixed the issue quickly and the technician George did a fantastic job.

Home Trade Standards came in for a service call at my apartment and very quickly found the issue. Unfortunately it was something that the building management is responsible for fixing, but they generously reimbursed the cost of my service fee. Easy to work with and very honest, would recommend them to anyone!

I had a long-standing, stubborn problem with my older HVAC system that other companies had not managed to resolve.
Home Trade Standards promptly sent a technician to diagnose the issue, managed to locate an elusive replacement part, and dispatched a capable and determined technician to finally make the tricky repair.
I am sincerely impressed with the care, competence and professionalism displayed by everyone with whom I came into contact at the company. I would not hesitate to call on them for any heating and air conditioning needs.

My wife and I are new condominium owners. This is our first time to experience an HVAC problem at our rental unit. Also, it is my first time to search for a company to do the repair. I did a search on the internet prior to calling Home Stars; all we’re fully booked. I, read the feedback about Home Stars and about Kevin and called. As mentioned above being new, Kevin gave the date of availability and to answer the text he’d sent. I thought that accepting the booking was all I had to do. When I called Kevin this last Friday from the condominium ahead of the appointment time I found out that there were more things to complete on line. It was my mistake and not Home Stars and I completed the on line. Meanwhile, Kevin went the extra mile in trying to see if he had field service people available despite my error. He called me back twice and we ended up rescheduling for today (Monday). My HVAC problem at my condo was identified and fixed. I would like to point to all the people who read my message I am extremely thankful to Kevin and Home Stars for how they treat and serve their customers. I highly recommend Home Stars!

Thank you,
Romeo