Maxaire

Heating & Air Conditioning
ON L3R
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96%

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Reviews by rating (past 12 months)
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Best of 2019 winner 2 timesBest of 2019winner 2 times

Reviews for Maxaire

Average customer rating:
9.9 10 (67 reviews)

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Private User
Private User
Private User reviews Markham, ON
10/10

replace A/C

Everything went well from the first call to Maxaire to the A/C installation.
Karnik was friendly and very helpful. Ben & Chris did a great job.
THANK YOU to Karnik and his terrific crew!!

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Company Response

Happy to hear about another positive customer experience! Thank you for your business.
-Karnik

Private User
Private User
Private User reviews Mississauga, ON
10/10

New furnace

Its been almosr 2 yrs until i finally decided on ny furnace unit. Initially a company beginning with a letrer "R" cme to look at my furnace said i needed a new a/c unit due to corrosion. He wasnt happy with my i will "consider it" and stormed off unpleasantly. Sincw then i've read nunerous reviews about heating and cooling service providers and also bout furnaces. From my research i called Karnik at Maxaire. Firstly he reassured me the a/c unit was ok. He has also been quick to respond to my texts over the 2 yrs about various furnace units.
Finally this June i went ahead with the furnace. Karnik sent his technician Ben to inspect my current set. Ben was super friendly and spent over an hour answering all my questions. He had potential solutions for the over the garage bedroom difficult to heat/cool. More importantly he presented himself with integrity (like Karnik).
I decided on a Goodman unit (10yr parts and labour included), upgraded humidifier and air filter (5"). Since then ive noticed a quieter furnace, better cooling throughout my 3 story home (esp above 1fhe garage bedroom!), significantly less dust (esp on the hardwood stairwell) and my basement dehumidifier doesnt need to run.
Ben and his assistant did a fantastic job with the installation and were very conscious with protecting the flooring and clean up. Karnik made frequent texts about how the furnace was operating. They have been sensarional and i would highly recommend them!

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Company Response

We appreciate you completing this detailed review! Happy to hear this feedback about our process from beginning to end. Thank you for your business.
-Karnik

Devika B in Markham
Devika B in Markham
1 review Markham, ON
10/10

Furnace and AC replacement

Thank you Karnik! Your assistance, no pressure, fully informative manner helped when my AC stopped working and furnace followed (end of summer, and just as a very cold winter started). I did due diligence by getting quotes from several companies, then decided on Maxaire because Ben was the only one who inspected the furnace and AC, and you presented his recommendations in a thorough and comprehensive, but easy to understand way without being pushy. I really appreciated that!

Ben and his crew were great to deal with, the installation
and testing of furnace and AC well executed, your
responses very timely. Thank you.

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Company Response

Devika wow this is really great to hear!! Thank you for sharing your experience in detail for reviewers. Most of the business we get is from buyers that have done their research. Thank you for your business.
-Karnik

P L.
P L.
0 reviews Toronto, ON
10/10

Replace 2 PTAC units in condo

The installers arrived on time & ready to work. The old units were removed (the disposal is taken care of by Maxaire), the new ones were installed in a relatively short period of time. I was impressed with the amount of care taken to clean the housing after the old unit was removed & before the new one was inserted. I’m sure originally it was never that clean! The installers were very polite and knowledgeable. When they were finished, they vacuumed the area and returned any furniture that had been displaced. You would hardly know they’d been here. They have continued to follow up with me to see if everything is working as expected and now that’s it’s finally summer I am using them and everything is working great!

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Company Response

Thanks P.L. for this awesome review. We take so much pride in delivering a positive customer experience and hearing this feed back confirms we are doing it right. Thank you for your business.
-Karnik

Alison
Alison
1 review Vaughan, ON
10/10

AC seasonal maintenance/service call

A good friend recommended maxaire to me, and I am very pleased he did. Maxaire was very quick to respond to my initial inquiry and set up a time for a tech to come. The tech that they sent, Ben, was prompt, courteous and thorough. He went through a check list of things to make sure our AC will be good for the season, as well as quickly diagnosed why water was coming out where it shouldn't, and helped us to correct the problem. (we accidentally had two return air ducts blocked which caused an air flow issue). We are very pleased with MaxAire and would definitely use them again for future issues with our AC and our yearly seasonal maintenance.

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Company Response

Hi Alison, we are happy to deliver another positive customer experience. We do our best to respond to requests quickly but take our time when completing the work. This allows for us to get the job done right the first time and that is part of the professionalism we are committed to. Thank you for your business.
-Karnik

Home alarm in Brampton
Home alarm in Brampton
2 reviews Brampton, ON
10/10

Furnace and water tank replacement

Working with Karnik was so easy. I had many questions and he was able to answer them all with ease. Very knowledgeable and helpful! I would definitely recommend them and use them!

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Company Response

We appreciate you completing this review and happy to deliver another positive customer experience! Answering questions and providing details, references etc. is part of the professionalism we strive for in every opportunity. Thank you for your business.
-Karnik

Incheck in Markham
Incheck in Markham
1 review Markham, ON
10/10

Ill follow Maxaire for life

Reliable and friendly service. Quick and painless. Very knowledgeable team of people. I will use these guys as long as they stay in the business. They came to my aid when my furnace broke down in minus 40 degree weather. I had a referral HVAC tech come and tell me it was the circuit board that was the problem. He unplugged it and left me and my pregnant wife in the cold house hanging.

So i searched all over Google for a HVAC tech to help me during this freezing cold weather and lucky for me Maxaire responded. Karnik, sales manager, stated it would be in my best interest have an inspection done to be sure what the problem was. Karnik was right. The circuit board wasn't the problem. It was the gas valve. His tech managed to save the circuit board and changed gas valve and had the furnace up and running as a temporary solution.

He gave me options for replacing the furnace and waited till I was ready to do so. His tech is very knowledgeable and had the furnace replacement done in a few hours. To ensure quality service was provided, Karnik himself came to check up on the work that was done.

As long as Maxaire is around, I will always be using his company and reaching out to him in the future.

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Company Response

Thank you for this detailed review, wow! Let me start by saying it's our pleasure to deliver such a positive customer experience. Nothing means more to us than knowing our customers feel glad they decided to go with us with so many options available in the market. It happens often where we visit a homeowner that's gotten 8-10 quotes and still get the business which HIGHLY motivates us to continue putting in our 110%. Happy you will follow us for life and I can assure you we are in this for the LONG TERM so we hope you have a happy long life and continue to enjoy our world class customer service. Thank you for your business.
-Karnik

Matt in Toronto
Matt in Toronto
1 review Toronto, ON
10/10

Furnace repair

Our furnace suddenly stopped working, which was a bit of a problem as it was about -20C outside. A technician from Maxaire arrived quickly and resolved the issue within a few hours. Highly recommend them.

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Company Response

Hi Matt, we are always happy to resolve the issue ASAP in these extreme weather conditions. Thank you for your business.
-Karnik

Customer
Customer
2 reviews Toronto, ON
8/10

Furnace repair

Repaired our furnace, cam quickly and were able to replace the broken parts quickly, very nice customer service and technician

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Company Response

We appreciate this great feedback! We do our best to offer responsive service as comfort is a time sensitive demand. Our technicians are trained to take the same care and consideration as they would in their own homes including being transparent with all communication. I'm happy this was a positive experience for you. Thank you for your business.
-Karnik

Jeremy
Jeremy
1 review Markham, ON
10/10

Furnace Troubleshooting and Repair.

The furnace was shutting off without ever bringing the house to the temperature set on the thermostat. Erick was able to identify the problem quickly and conducted a thorough 27 point inspection on my furnace, air conditioning unit, and humidifier setup to ensure I wouldn't encounter any further issues.

I was very satisfied with his efficiency, and knowledge level and would highly recommend Maxaire.

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Company Response

Hi Jeremy, your feedback is appreciated. I'm happy we were able to identify and resolve the issue ASAP as this is part of the professionalism which we are ultimately committed to. Thank you for your business.
-Karnik

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maxaire

Thank you for visiting our HomeStars business page!
MAXAIRE is a heating and cooling company operating out of Markham, ON

We offer assessments, repairs and installations of:
Furnaces, Air Conditioners, Tankless Water Heaters, Hot Water Tanks, Air Purifiers, HEPA Filters, HRV's, Water Softeners, Water Filtration

Servicing York Region & Surrounding Areas.
Visit our website for more information about us www.maxaire.ca or call 1-844-MAXAIRE

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Tankless Water Heaters, Hot Water Tanks, Air Purifiers, HEPA Filters, HRV's, Water Softeners, Water Filtration
SERVICES
Assessment, Repair, Installation, Consulting, Energy Audits, Duct Cleaning, Pre/Post Inspections
BRANDS
York, Rinnai, Goodman, & Many More
STYLES
Text for quick response 416-578-8537 Email info@maxaire.ca
SPECIALITIES
Same/Next Day Visits
WEBSITE
http://maxaire.ca/
YEAR ESTABLISHED
2015
NUMBER OF EMPLOYEES
8
RETURN POLICY
10 Day Returns - 10 Year Warranties
PAYMENT METHOD
Mastercard, Visa, Financing, Cheque
LICENSES
Licensed, Insured, Certified Technicians
MEMBERSHIPS
Heating, Refrigeration, Air Conditioning Institute
LIABILITY INSURANCE
Yes
DIPLOMAS
Licensed, Insured, Certified Technicians
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$69.99+HST
PROJECT RATE
Based on Assessment
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Liftime*, 10 Year Labor & Parts
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.