Maxaire

Heating & Air Conditioning
ON L3R
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98%

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Reviews by rating (past 12 months)
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Reviews for Maxaire

Average customer rating:
9.9 10 (71 reviews)

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JP
JP
7 reviews Toronto, ON
10/10

Annual furnace maintenance

I had Maxaire come in to clean and check my furnace to make sure everything is running well. They always do a great job and provide a lot of information on my HVAC system. I highly recommend Maxaire.

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Company Response

Hi JP, thanks for this great feedback. We are happy to provide another positive customer experience. Part of the professionalism we are committed to includes taking the time to help explain any observations made on the service we complete. Thank you for your business.
-Karnik

Karen
Karen
1 review Toronto, ON
10/10

HVAC - fixed my heat

3 companies failed to fix my heat and then I was referred to Maxaire. Karnik was prompt and sent a technician ASAP. Ekrem walked in and said he wasn’t going to leave until I had heat. He explained the issue and fixed it promptly.
Highly recommend and will use maxaire again.

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Company Response

Hi Karen, we really appreciate this feedback! We are always committed to providing a positive customer experience which includes timely responses and reliable service. Our experienced technical team understands the importance of home comfort and delivers the same way they would for their own family. We are here for you anytime! Thank you for your business.
-Karnik

SY
SY
4 reviews East Gwillimbury, ON
10/10

Best Duct work in Ontario

Karnik is an amazing guy, from the start he explained how he does business upfront and honest, without any cat and mouse games like a lot of these guys out there. We were very satisfied with Ben and Chris installing ductwork in our basement. They are amazing and kind guys. They did a phenomenal job keeping us abreast of what was the plan for the day, they cleaned up after themselves, ran a tight ship and kept things orderly which we appreciated. They had respect for our belongings when moving things around to access certain points of the basement, which we are appreciative for. We highly recommend MaxAire for any heating and cooling /vent work to be installed. Clean job (taped off the joints between vents so no air leakage. These are the go-to guys for all things heating and cooling. I can't say enough about how great of a job they did and how satisfied we are with the end product to heat up our house. We took out all the radiators to install vent work for propane to save on our heating costs for our family. MaxAire was very understanding, and delivered. Most importantly, it's their character I appreciated most, of all 3 men. Kind, honest, hard-working, clean professional job. 

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Company Response

This is incredible feedback! We are happy to hear we have delivered another positive customer experience. Some of the things you mention in this review come from striving for brilliance at the basics. Honesty, integrity, and clear communication will lead to this excellent final result. Of course talented workmanship is also necessary and this comes from years of experience and diligence in all duties performed large or small. We greatly appreciate you recognizing one of our best installation teams, Ben and Kris will be thrilled to hear your kind words. Thank you for your business.
-Karnik

Kashif
Kashif
0 reviews Richmond Hill, ON
10/10

NTI boiler maintenance

NTI boiler needed some new parts. They came on time and told me exactly what was wrong and how to fix it. Friendly and professional.

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Company Response

Hi Kashif, it's great to hear this feedback since we strive to deliver professionalism on every service call we complete! We're happy you had a positive customer experience. Thank you for your business.
-Karnik

Private User
Private User
Private User reviews Markham, ON
10/10

replace A/C

Everything went well from the first call to Maxaire to the A/C installation.
Karnik was friendly and very helpful. Ben & Chris did a great job.
THANK YOU to Karnik and his terrific crew!!

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Company Response

Happy to hear about another positive customer experience! Thank you for your business.
-Karnik

Private User
Private User
Private User reviews Markham, ON
10/10

New furnace

Its been almosr 2 yrs until i finally decided on ny furnace unit. Initially a company beginning with a letrer "R" cme to look at my furnace said i needed a new a/c unit due to corrosion. He wasnt happy with my i will "consider it" and stormed off unpleasantly. Sincw then i've read nunerous reviews about heating and cooling service providers and also bout furnaces. From my research i called Karnik at Maxaire. Firstly he reassured me the a/c unit was ok. He has also been quick to respond to my texts over the 2 yrs about various furnace units.
Finally this June i went ahead with the furnace. Karnik sent his technician Ben to inspect my current set. Ben was super friendly and spent over an hour answering all my questions. He had potential solutions for the over the garage bedroom difficult to heat/cool. More importantly he presented himself with integrity (like Karnik).
I decided on a Goodman unit (10yr parts and labour included), upgraded humidifier and air filter (5"). Since then ive noticed a quieter furnace, better cooling throughout my 3 story home (esp above 1fhe garage bedroom!), significantly less dust (esp on the hardwood stairwell) and my basement dehumidifier doesnt need to run.
Ben and his assistant did a fantastic job with the installation and were very conscious with protecting the flooring and clean up. Karnik made frequent texts about how the furnace was operating. They have been sensarional and i would highly recommend them!

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Company Response

We appreciate you completing this detailed review! Happy to hear this feedback about our process from beginning to end. Thank you for your business.
-Karnik

Devika B in Markham
Devika B in Markham
1 review Markham, ON
10/10

Furnace and AC replacement

Thank you Karnik! Your assistance, no pressure, fully informative manner helped when my AC stopped working and furnace followed (end of summer, and just as a very cold winter started). I did due diligence by getting quotes from several companies, then decided on Maxaire because Ben was the only one who inspected the furnace and AC, and you presented his recommendations in a thorough and comprehensive, but easy to understand way without being pushy. I really appreciated that!

Ben and his crew were great to deal with, the installation
and testing of furnace and AC well executed, your
responses very timely. Thank you.

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Company Response

Devika wow this is really great to hear!! Thank you for sharing your experience in detail for reviewers. Most of the business we get is from buyers that have done their research. Thank you for your business.
-Karnik

P L.
P L.
0 reviews Toronto, ON
10/10

Replace 2 PTAC units in condo

The installers arrived on time & ready to work. The old units were removed (the disposal is taken care of by Maxaire), the new ones were installed in a relatively short period of time. I was impressed with the amount of care taken to clean the housing after the old unit was removed & before the new one was inserted. I’m sure originally it was never that clean! The installers were very polite and knowledgeable. When they were finished, they vacuumed the area and returned any furniture that had been displaced. You would hardly know they’d been here. They have continued to follow up with me to see if everything is working as expected and now that’s it’s finally summer I am using them and everything is working great!

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Company Response

Thanks P.L. for this awesome review. We take so much pride in delivering a positive customer experience and hearing this feed back confirms we are doing it right. Thank you for your business.
-Karnik

Alison
Alison
1 review Vaughan, ON
10/10

AC seasonal maintenance/service call

A good friend recommended maxaire to me, and I am very pleased he did. Maxaire was very quick to respond to my initial inquiry and set up a time for a tech to come. The tech that they sent, Ben, was prompt, courteous and thorough. He went through a check list of things to make sure our AC will be good for the season, as well as quickly diagnosed why water was coming out where it shouldn't, and helped us to correct the problem. (we accidentally had two return air ducts blocked which caused an air flow issue). We are very pleased with MaxAire and would definitely use them again for future issues with our AC and our yearly seasonal maintenance.

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Company Response

Hi Alison, we are happy to deliver another positive customer experience. We do our best to respond to requests quickly but take our time when completing the work. This allows for us to get the job done right the first time and that is part of the professionalism we are committed to. Thank you for your business.
-Karnik

Home alarm in Brampton
Home alarm in Brampton
2 reviews Brampton, ON
10/10

Furnace and water tank replacement

Working with Karnik was so easy. I had many questions and he was able to answer them all with ease. Very knowledgeable and helpful! I would definitely recommend them and use them!

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Company Response

We appreciate you completing this review and happy to deliver another positive customer experience! Answering questions and providing details, references etc. is part of the professionalism we strive for in every opportunity. Thank you for your business.
-Karnik

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maxaire

Thank you for visiting our HomeStars business page!
MAXAIRE is a heating and cooling company operating out of Markham, ON

We offer assessments, repairs and installations of:
Furnaces, Air Conditioners, Tankless Water Heaters, Hot Water Tanks, Air Purifiers, HEPA Filters, HRV's, Water Softeners, Water Filtration

Servicing York Region & Surrounding Areas.
Visit our website for more information about us www.maxaire.ca or call 1-844-MAXAIRE

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Tankless Water Heaters, Hot Water Tanks, Air Purifiers, HEPA Filters, HRV's, Water Softeners, Water Filtration
SERVICES
Assessment, Repair, Installation, Consulting, Energy Audits, Duct Cleaning, Pre/Post Inspections
BRANDS
York, Rinnai, Goodman, & Many More
STYLES
Text for quick response 416-578-8537 Email info@maxaire.ca
SPECIALITIES
Same/Next Day Visits
WEBSITE
http://maxaire.ca/
YEAR ESTABLISHED
2015
NUMBER OF EMPLOYEES
8
RETURN POLICY
10 Day Returns - 10 Year Warranties
PAYMENT METHOD
Mastercard, Visa, Financing, Cheque
LICENSES
Licensed, Insured, Certified Technicians
MEMBERSHIPS
Heating, Refrigeration, Air Conditioning Institute
LIABILITY INSURANCE
Yes
DIPLOMAS
Licensed, Insured, Certified Technicians
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$69.99+HST
PROJECT RATE
Based on Assessment
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Liftime*, 10 Year Labor & Parts
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.