refinishing of hardwood floors
We hired Peter from ReNew Refinishing System ( I believe he is the owner) based on the fact that he claimed he had 800 floors plus of experience and his website showed nice work. Our floors had normal usage nothing drastic. We wanted our entire floor on the main level refinished in satin finish which is what we currently had. We moved all our furniture, left the house with our 3 children for most of the day. When we got back the floor was still wet , Peter said to wait at least 3 hours before we walked on it with socks on. Which we did. After the 3 hours was over we looked at the floor and realized there were big streaks everywhere so we called Peter who came back and said he had never seen this but this was common with satin finish. This he had never mentioned upfront. He said he'd come back the following week to redo it. When we got home the second time the floor was a super high gloss and had streaks again which looked horrible again and in the wrong finish. We called him and he said he'd have to come back and take that off to redo the satin finish. He came back for a last time. He completely ruined our floors ....he did satin on some of the floor. the edges are still all high gloss and where he did satin it is all streaked. there is splatters of the varnish all over my baseboards and the bottom of the doors, on the walls and some tiles. Overall a horrible job and like I said our floors are ruined. we paid 1000$ for this job and it will cost us thousands more to have our floors , baseboards , repainting of the walls and cleaning of the tiles done , not to mention we lived without furniture on our main floor for a couple of weeks. When I contacted him he said he didn't know what to say !!! Very unprofessional and the lesson learned here is that I went on his word and the reviews from his site only which are probably all bogus. I would not recommend this company to anyone. the pictures are finished work..... Gratia
- Approximate cost of services:
- $6,000.00