Taunton Trades Ltd

Heating & Air Conditioning
Whitby ON L1N 6W6
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94%

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Reviews for Taunton Trades Ltd

Average customer rating:
9.7 10 (54 reviews)

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Henry E.
Henry E.
2 reviews Toronto, ON
10/10

New Furnace

I have used Sean and his team at Taunton Trades now on a few occasions to install new furnaces (different properties) and for serving. They are the top of the class in furnace installation/service and will always provide a range of equipment and price options and explain everything in great detail. They know what they are talking about and back it up with great work. There are no add on costs (what they say they will charge is what they charge), and they are neat and tidy. I trust Taunton Trades with my heating and cooling needs.

Approximate cost of services:
$4,000.00
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Company Response

Thanks Henry. It has been our pleasure looking after your various HVAC related service and installation needs. It is great working with customers, such as yourself, who appreciate that we bring more to the customer service experience than just an installation or service call. Product knowledge, a willingness to work within our clients needs and budget, and pride in our workmanship are also an important part of the equation.

Joanna S.
Joanna S.
1 review Whitby, ON
10/10

Air Conditioner repair

Taunton Trades Ltd was quick to respond to the call and sent Justin who was fantastic! He was very personable and explained everything he did along the way. Justin identified the issue quickly and provided us with a few great options for repair. He was able to fix the unit within a couple of hours, which was greatly appreciated!!! Thank you Justin!!

Approximate cost of services:
$460.00
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Company Response

Thank you Joanna. Justin will be happy to hear that you were so impressed with the service he provided. Justin has been with Taunton Trades since he came to us as a Durham College co-op student enrolled in the Gas Fitter program. His friendly personality and ability to constantly improve his service skills continue to be valuable assests to our company.

Rene
Rene
2 reviews Ajax, ON
10/10

Gas Line Install and Upgrade

We were going through a list of Contractors and came across Taunton Trades. After reading reviews and having a few contractors come out to quote the work, we felt most comfortable with the experience and recommendations put forward by Dave. Dave was very courteous and professional throughout the entire process. Answered questions and provided solutions to all of the concerns and questions that we had along the way. The level of customer service was excellent. The two technicians that completed the project, exhibited that same level of professionalism and customer service; answering questions and providing explanations on all the work they did during the final walk through at the end of the job. I would most certainly recommend Taunton Trades to anyone and I will also use their services again. Thank you Dave and Team at Taunton Trades for the exceptional work and customer service provided on this project.

Approximate cost of services:
$1,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Rene, thank you so much for your praise. We are thrilled that you found comfort in the advice provided by Dave. We are equally happy to hear that the installation technicians exhibited professionalism in both their ability to complete the work and in their communication with you. We welcome any recommendations and referrals you would like to send our way and we look forward to other opportunities to work with you in the future.

Gab
Gab
2 reviews Pickering, ON
10/10

Gas dryer hookup.

These guys do fantastic work. I've had them at my house for several jobs over the past few years and am always super pleased with their craftsmanship, knowledge, and friendliness.
If you want a job done right then call Taunton Trades, you won't be disappointed.

Approximate cost of services:
$300.00
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Company Response

Gabby, thank you so much for your awesome review. It brings us great joy that you notice the extra care we take in completing our work. it has been our pleasure working with you and we look forward to other opportunities.

cheryl.armstrong
cheryl.armstrong
1 review Oshawa, ON
10/10

Air conditioner

Our AC broke and the owner Sean came over right away. He was super friendly and knowledgeable about his products. We had to get a replacemwnt that was installed in right away. The crew that came to install were fast and friendly. I would definitely recommend them.

Approximate cost of services:
$2,500.00
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Company Response

Cheryl, I would like to thank you for the 10 star review and for your business. I also want to thank you for being an ongoing source of referral sales and service opportunities.

Bob k.
Bob k.
1 review Whitby, ON
10/10

Air Conditioner

Our old AC died and Taunton Trades LTD came in and installed a new Lennox unit. The sales and service team were very professional and quite accommodating. When the salesman came we expressed a concern
about the lack of a balanced air flow in the house. Dave took the time to evaluate the situation and provide a solution. Taunton Trades installed a new plenum deflector to help with the air flow in the house. The new AC has been in for a month and it works very quietly and efficiently.
We are very happy with the service we have received from the Taunton Trades LTD team.

Approximate cost of services:
$4,500.00
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Company Response

Bob, we appreciate your praise and 10 star review of our services. The salesman Dave, who you worked with, takes great pride in taking a solutions oriented approach to a clients needs and concerns. It is satisfying to know that we did not disappoint and that your new Lennox system is quietly and efficiently cooling your home. We look forward to supporting you and your Lennox equipment with ongoing maintenance and service for years to come.

Julie
Julie
3 reviews Toronto, ON
10/10

Hot water tank replaced.

The guy's arrived on time, they were very friendly, efficient and curtious. The space they had too work in was very tiny. Everyone is very happy.

Approximate cost of services:
$4,200.00
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Company Response

Thank you Julie. We appreciate your 10 star review of our installation services.

kjdrummond in Whitby
kjdrummond in Whitby
1 review Whitby, ON
10/10

Boiler Service & Ductless AC/Heat Pump Installation

Sean and his team are fantastic! We have a rare boiler system in our home that he has been servicing for us for a couple of years. It was a challenge finding someone who would work with this type of system. Sean has gone over and above every time we've had to call him for help, often having to do quite a bit of research to resolve the issue.

We recently installed an AC/Heat Pump system, and Shawn was our first choice for the project. His team was professional and got the job done within the allotted timeline. We're very happy with the new system!

Approximate cost of services:
$20,000.00
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Company Response

Thank you so much for the fantastic review and for the opportunity to continue to look after your HVAC requirements. It has been our pleasure to provide you with these services.

Private User
Private User
1 review Toronto, ON
10/10

furnac and air conditioning

Purchased Lennox 2 stage furnace and 2 ton air conditioner. Service was professional friendly and reliable. Price was very competitive and the installation was perfect. Dave took the time to explain the system and compared to others and helped make an informed decision.

Approximate cost of services:
$8,500.00
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Company Response

We are very happy to hear that your installation was completed perfectly. Dave prides himself on being able to work with customer to help them understand their options. We aim to educate so our customers can make an informed decision and get the most value for their money. Thank you for the 10 star review!

Brooklin in Whitby
Brooklin in Whitby
2 reviews Whitby, ON
10/10

Furnace/air conditioner

After receiving a few quotes for furnace and a/c, I decided to go with Taunton Trades. Sean provided the initial quote, and happily made a couple of amendments for me when I changed my mind on the model. They were very helpful, and more than happy to answer all my questions. The work was completed as agreed and on schedule. Installation was completed by Thomas and Jonathan who were very professional. Susan in the office has also been terrific with all the paperwork requirements for the rebate.

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your review. We always aim to make your HVAC purchase a pleasant experience. It is rewarding to hear that we did not disappoint. We look forward to looking after your ongoing maintenance requirements and welcome any referrals you would like to send our way.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Taunton Trades Ltd

Taunton Trades Ltd. is a fully licensed, insured and highly qualified heating, ventilation and air conditioning service and installation contractor. The owner Sean Lemery, has well over 25 years of industry experience in the residential, commercial and industrial/ institutional sectors. He has performed work for both the private and public ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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