Direct Waterproofing

Waterproofing
Mississauga ON L4X 2X7
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Direct Waterproofing
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Reviews for Direct Waterproofing

Average customer rating:
10 10 (107 reviews)

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mary
mary
5 reviews Toronto, ON
10/10

Basement waterproofing

Our basement flooded really suddenly..I called Terry and he came so quickly to address our problem. He explained that we needed to be waterproofed and a sump installed. Terry explained every step of the process. He gave us a very fair price, and fit us in within a few days. He and his crew arrived as scheduled, on time. Their work was unbelievably tidy. They did the job as described and left the work site spotless, and fixed!! I will recommend this firm to anyone who is looking! Their work is amazing, and they were a pleasure in our home Thank you Terry!!

Approximate cost of services:
$1,500.00
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Company Response

Dear Mary,

On behalf of Terry and the entire Direct Waterproofing Team we want to thank you for such a wonderful review.
It was a pleasure working for you.

Kind Regards,

Direct Waterproofing Team

Mark from Markham
Mark from Markham
2 reviews Markham, ON
10/10

Window well and foundation crack repair

Leak in foundation wall under window well after recent rain. Found Direct Waterproofing and had lots of positive reviews. Reached out and Terry responded. Professional from start to finish. Detailed quote sent and we scheduled the job. Terry and crew showed up on the day and on time. Window well and foundation was fixed very well. Thanks to Terry and crew.

Approximate cost of services:
$2,000.00
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Company Response

Dear Mark,

Thank you for such a good feedback.
We appreciate the time you took out of your schedule to write this review. It has been a pleasure working for you.

Kind Regards,

Terry

Janette
Janette
0 reviews Hamilton, ON
10/10

Highly Recommend

The day after we had very warm weather and there was a massive snow melt, I discovered water seeping into my basement from what I thought was a sealed door. Turns out, there was a stairway behind that door leading up to my backyard that had lost its seal and melting water was coming down the stairs. The joys of living in a 100 year old house I guess. Terry was able to come out that day to take a look (when I know there was widespread flooding throughout the city because of the melt) and he was able to book me in for a repair the following week. I am beyond grateful for his knowledge, skill, and just the fact he could get me in so quickly- the water was pooling under my furnace so it was not a good situation. His prices are more than fair. I will absolutely use them in the future to waterproof my basement and install a sump pump- highly recommend this company and especially Terry. Thank you!

Approximate cost of services:
$2,500.00
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Company Response

Dear Janette,

Thank you so much for such a good feedback.
It was a pleasure working for you.

Kind Regards,

Direct Waterproofing Team

Private User
Private User
Private User reviews Ottawa, ON
10/10

Interior Waterproofing

I count not recommend Direct Waterproofing (specifically Terry) more highly! He is so knowledgeable, trust worthy and a hard worker. the work done on our basement was well done and done in a respectable timeline. The site was always clean and Terry gave me daily updates.

Approximate cost of services:
$15,000.00
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Company Response

Dear Private User,
On behalf of Terry and the entire Direct Waterproofing Team we want to thank you for such a wonderful review.

It was a pleasure working with you.

Kind Regards,
Direct Waterproofing Team

Z.W.
Z.W.
1 review Toronto, ON
10/10

Backwater Valve Installation

Reliable, Professional and Highly Skilled +++

I contacted Direct Waterproofing to inquire about backwater valve installation and city rebate. Starting from my initial call with the master plumber Terry to the final installation, the entire experience was first-class. I did my due diligence and contacted a few highly reputable companies, but Terry’s exceptional professionalism, knowledge of the trade, and unmatched customer service over two phone calls are why I decided to work with this company and I am so glad I did. They used high quality equipment, worked clean and finished the job with impeccable craftsmanship. The job started with an initial camera inspection to find the main sewer line - Terry provided helpful information about the quality of our line during this process. He then submitted all paperwork for the city permit and kept me informed ever step of the way. Once the permit was issued, they scheduled the job within a few days and finished the installation within 3 hours. We then waited for the city inspection to be completed and the site was neatly backfilled and covered - all carefully coordinated and completed by Terry and team. Before leaving Terry handed us the paperwork to submit to city for rebate. Everything was so seamless and wonderful, I would not blink once before calling them again or recommending them to someone. Thank you for a job well done, but also for making us feel so well taken care of.

Approximate cost of services:
$2,500.00
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Company Response

Dear Z.W,
On behalf of Terry and the entire Direct Waterproofing Team we want to tank you very much for such a great feedback.
It has been a pleasure working with you.

Kind Regards,
Direct Waterproofing Team

Hao in London
Hao in London
0 reviews Oakville, ON
10/10

Basement Waterproof

We had a basement leak. Terry and his team helped us dry the basement, installed interior waterproof and sump pump. He explained the job clearly, completed the job quickly. The team was very professional. Always on time every step of the process, kept the basement clean.
They did a great job. I would recommend Terry and his team.

Approximate cost of services:
$4,500.00
1 of 1 people found this review helpful.
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Company Response

Dear Hao,

Thank you for writing such a great feedback. It was a pleasure working with you.

Kind Regards,

Direct Waterproofing Team

Phong in Ottawa
Phong in Ottawa
0 reviews Ottawa, ON
10/10

Work Quality & Service

Work was done quickly and on time. The service was excellent. I couldn’t ask for better. The company is highly recommended. In the future, if I ever need a similar service again, I would go back to them.

Approximate cost of services:
$3,000.00
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Company Response

Dear Phong,
Thank you for writing about your experience with our crew.
We are happy we could meet your expectations and want you to know you can always rely on our help in any basement waterproofing needs.

Kind Regards,

Direct Waterproofing Team

Jagjit
Jagjit
0 reviews Brampton, ON
10/10

Basement Leak Fix

Job well done by team Terry. Terry found the problem of water seeping and his team dig up 7 ft in the ground , repaired the crack, installed new window well and other stuff required to prevent the leak. He also promised me to fix concrete work.
I am satisfied with their workmanship.

Approximate cost of services:
$2,500.00
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Company Response

Dear Jagjit,

On behalf of Terry and the entire Direct Waterproofing Team we want to thank you for your kind words about your experience with our team ".

It was a pleasure working for you.

Kind Regards,

Direct Waterproofing Team

Ryan
Ryan
1 review Toronto, ON
10/10

Basement Leak Fix

We had some pooling of water in the corner of our house. We looked and investigated for a couple months on our own and the only thing we found out was when there was a lot of water, a small pool would always form on one wall/corner.

We decided to call a water proofing company and had a great chat and meeting with Terry. He immediately determined it to be a bad addition to our home where the water was seeping through the cinder blocks used by the previous owner/builder. He outlined a plan and squeezed us in. Assuring us that our issue was fairly tame in comparison to what he sees in the city.

On the day he was able to rip out a bit of dry wall and add a membrane and attached the run off to the drain with a weeping tile. So far we have not seen any leak over the rain or heavy snow melting. Everything has been great.

Approximate cost of services:
$2,000.00
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Company Response

Dear Ryan,
Thank you so much for reviewing our company and sharing your experience with other people. It was our pleasure to take care of the basement leak you had.
Thanks again for choosing Direct Waterproofing Team.

Kind Regards,

Direct Waterproofing Team

Lisa
Lisa
0 reviews Markham, ON
10/10

Foundation Crack Repair

Diagnostics of the issue was done quickly and precisely. The team did a great job of digging 6ft in a narrow space (since mine is townhouse) to repair the crack to the foundation that is causing the leaking in my basement. Fast, efficient and good quality work. Terry was very friendly and even added additional cement coverage from the interior.
I am very satisfied with the work!

Approximate cost of services:
$3,500.00
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Company Response

Dear Lisa,
Thank you for kind words and finding the time to write such a good feedback.
We appreciate you shared your experience , in this review, with other people who wants to waterproof their basement.

Kind Regards,

Direct Waterproofing Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Direct Waterproofing

Direct Basement Waterproofing team is the most experienced and affordable privately owned company that offers waterproofing and drain services to families and businesses across the Greater Toronto Area. Based out of Toronto and operating several trucks across GTA, we are conveniently located to service you in the great Souther-Ontario region.

With more than 25 years of experience our trained technicians offer a quality, reliable and stress free waterproofing service. In addition, our friendly and professional staff is here to answer any questions you may have about our company or our services.

Have an emergency? Don’t hesitate to call us immediately. Our 24 hour Emergency phone line is here to serve you better.

CATEGORIES
Waterproofing
PRODUCTS
Delta-MC Aqua Block 720-38 Bakor Platon Liberty Sump Pump
SERVICES
Basement waterproofing toronto, leaky basement, wet basement, waterproofing contractors, foundation repair, underpinning toronto, basement lowering, weeping tile installation, crack repair, backwater valve installation, sump pump, leaky basement repair, wet basement repair, window well installation,waterproofing toronto,
BRANDS
Delta-MC Aqua Block 720-38 Bakor Platon Liberty Sump Pump
SPECIALITIES
Basement waterproofing, Weeping tile installation, Foundation repair, Sump pump installation, Window well installation, leaky basement repair, backwater valve installation
WEBSITE
http://directwaterproofing.ca/
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
T-85-4645355, B25386
MEMBERSHIPS
BBB, CSS-Canadian Safety Solutions, WSIB
LIABILITY INSURANCE
Yes
DIPLOMAS
CSS
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Job is too small
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 Years
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