Direct Waterproofing

Waterproofing
Mississauga ON L4X 2X7
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Direct Waterproofing
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Reviews for Direct Waterproofing

Average customer rating:
10 10 (268 reviews)

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Liza L.
Liza L.
1 review Hamilton, ON
10/10

Basement Waterproofing

I cannot sing enough praises for Terry and his team. From start to finish, our basement waterproofing project was seamless!
From the initial meeting for an inspection and quote I felt confident in Terry's professionalism, experience and knowledge. He was incredibly patient with all the questions and concerns that we had, and responded to emails and phone calls in a very timely fashion. The quote he provided was detailed and outlined what we needed done, as well as, what might have been needed once the work started. At the end of the project there were no surprises or hidden costs. What we saw was what we were charged.
The team who performed the actual work were incredible! Walter and Roman were a pleasure to have work on our property. They were professional, friendly, and willing to answer questions I had during the process. We had some very specific requests of them, part of the job required them to be on our neighbor's property, and they were very
respectful of those requests. The area that was worked on was left tidy and clean at the completion of the job.
Our air conditioning had to be disconnected while the work was being done, Terry arranged for it to be reconnected the same day all the work was completed and the technician, Igor, was fantastic too.
Highly recommend this company and team!

Approximate cost of services:
$5,000.00
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Company Response

Dear Liza,

On behalf of Terry and the entire Direct Waterproofing Team we want to thank you for such a great testimony.

We are happy that our guys delivered the service you expected and left you with a positive experience.

It has been a pleasure working with you.

Kind Regards,

Direct Waterproofing Team

prapti in Toronto
prapti in Toronto
1 review Mississauga, ON
10/10

Sump pump replacement and drainage with heating cable

Terry and his team were excellent workers. They showed up on time, completed the job as they promised and kept my home and yard tidy. With the replacement sump pump, my home is A LOT quieter and with proper drainage outside, the pump works much much much more efficiently. Terry offered us a great deal and booked us in quickly as the weather was getting cold and the ground was going to freeze. Thank you, Terry!

Approximate cost of services:
$3,000.00
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Company Response

Dear Customer,

On behalf of Terry and the entire Direct Waterproofing Team we are pleased to hear such a great testimony.
Thank you for your time!
It has been a pleasure working for with you.

Kind Regards,

Terry

Tracy in Toronto
Tracy in Toronto
3 reviews Toronto, ON
10/10

Exterior and Interior waterproofing

Ive had a few experiences with Direct Waterproofing now and wanted to call Terry and his crew out for their great work. They are efficient, clean, and Terry is very communicative and responsive.

DW completed the exterior and partial interior waterproofing on our semi and they were very respectful of the space in always keeping it tidy and clean. And it was nice to have people show up when they say they would and finish on time. Shortly after, we had an issue with dampness in our basement and Terry came out immediately to check on the issue (turned out it wasnt related to the waterproofing). So when it came time to filling the cement in, I didnt hesitate reaching back out to Terry versus looking for a different company to do the work. They were able to fit the job in shortly after I reached out and theyll be coming by again to help reroute my sump pump line. All in all, I wish all other contractors were as responsive and easy to work with as Terry.

Approximate cost of services:
$15,000.00
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Company Response

Dear Tracy,

Thank you so much for such a great testimony.
We are pleased to provide service for your house twice already.
It had been a pleasure working for you.

Kind Regards,

Terry

Private User
Private User
Private User reviews Hamilton, ON
10/10

Foundation waterproofing older home

Terry , (Sergey and Nick).

We had some water coming into our finished basement and couldn't figure out where it was coming from .

I received assessments from three different company's and I asked the person doing the assessment if they will be supervising the work .

Terry from Direct waterproofing , came to our house and actually came downstairs to see what the damage was and to listen to my story that the water was coming from one area. He said his team would dig down the side of the foundation and assess where the leak was coming from . They will cement patch, tar , wrap and back fill the area.

They found the area and showed me the problem , they took pictures as well and solved the issue quickly and with a very fair price compared to the other quotes . Terry supervised and his guys did an amazing job . Super clean up as well.

These guys are he real deal !!! I highly recommend them !!!

Curtis Lefebour

Curtis L

Approximate cost of services:
$4,000.00
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Company Response

Dear Curtis,

Thank you so much for such a great testimony.
We appreciate you are sharing your experience with other people- big motivation for us.

It had been a pleasure working for you.

Kind Regards,

Direct Waterproofing Team

ADimascio
ADimascio
1 review Etobicoke, ON
10/10

Quality Workmanship

Terry was extremely thorough and is a master of his craft. He stands by his work 100% and his team is amazing. Quality of work is 10/10 and Terry went above and beyond to make sure we were satisfied at every stage and is always available.

Approximate cost of services:
$15,000.00
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Company Response

Dear Customer,

Thank you for such a great testimony.
We appreciate you took the time and shared your experience with other people.

It had been a pleasure working for you.

Kind Regards,

Direct Waterproofing Team

Dipin Dhingra in Brampton
Dipin Dhingra in Brampton
1 review Brampton, ON
10/10

Fully Satisfied!! Terry and his men, John and Thomas, are Waterproofing Experts.

I had a water leakage issue in the basement after every rain for the last 2 years, but never found the root cause. This time I contacted Direct Waterproofing. Terry came in and checked and provided in depth plan on how to fix the foundation crack issue from outside. He was continuously in touch with me all these days and made me feel confident with the choice of solution seeing the cost involved (C$2000). And today, TERRY and his 2 very hard working team mates, JOHN and THOMAS, came in and dig the whole soil almost 7-8 feet, did all the treatment and re-filled everything in just 8 hours. I was there watching the whole process, and I can say I felt very satisfied with the hard work they put into this project. The price was worth it, but most importantly I got peace of mind now. I would highly recommend Terry and his team for any waterproofing work. They are very genuine and will not try to sell you unnecessary services. And they also give 25 years warranty.

Approximate cost of services:
$2,000.00
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Company Response

Dear Dipin.

On behalf of Terry and entire Direct Waterproofing Team we want to thank you for such a great testimony.

It had been a pleasure working for you.

Kind Regards,

Direct Waterproofing Team

Private User
Private User
Private User reviews Ajax, ON
10/10

Foundation repair

Terry and his team patched up a massive crack around my entire home that was causing leakage during strong wind rain storms. Terrys pricing is reasonable and hes very accommodating - even patched up another spot that was originally quoted. I would definitely recommend him and his company and will use him in the future for any other issues.

Approximate cost of services:
$2,100.00
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Company Response

Dear Private User.

Thank you so much for taking your time and sharing such a great review with other people- big motivation for our team!

It had been a pleasure working for you.

Kind Regards,

Direct Waterproofing Team

Teresa Delongis
Teresa Delongis
1 review North York, ON
10/10

Great Job!

Direct Waterproofing did an outstanding job waterproofing our foundation. We shopped around for many quotes, but Terry stood out as he was affordable, professional, knowledgeable and honest. He maintained excellent communication and transparency throughout the process, promptly responding to emails and providing photos of the job. I highly recommend Terry and the Direct Waterproofing team to anyone in need of home waterproofing services.

Approximate cost of services:
$10,000.00
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Company Response

Dear Teresa,

On behalf of Terry and the entire Direct Waterproofing Team we want to thank you for such a great testimony.

It had been a pleasure working for you.

Kind Regards,

Direct Waterproofing Team

Samir
Samir
3 reviews York, ON
10/10

Hire them! They are the best!

Do not waste your time shopping around, hire these guys and you will absolutely not regret it. I wish this kind of service was given throughout my entire renovation. Terry, Sergey, and Nick were fantastic. Excellent presentation for the planned work, professional execution, considerate to my neighbors, accommodating to all my requests, and never got annoyed that I kept bugging them with questions. As a bonus, very competitive price. They do not cheap out in the process like others want to, and they do not overcharge like everyone else. A++ all the way.

Approximate cost of services:
$13,000.00
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Company Response

Dear Samir.

On behalf of Terry and the entire Direct Waterproofing Team we want to thank you for such a great testimony.

It had been a pleasure working for you.

Kind Regards,

Terry

NessaRene
NessaRene
1 review Hamilton, ON
10/10

Highly Recommend!

We hired Direct Waterproofing to fix the issues we were having in our basement and are happy we did! Terry, Sergey, Roman, Walter and Nick were an absolute pleasure to work with. Terry walked me through every step of the way, took the time to answer all my questions and was pro-active to rectify, correct, and bring my home up to code! Thanks guys for a great experience. Highly recommend!

Approximate cost of services:
$26,000.00
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Company Response

Dear Nessa.

Thank you so much for such a great feedback.
Thank you for taking the time to share your experience with other people.

It had been a pleasure working for you.

Kind Regards,

Direct Waterproofing Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Direct Waterproofing

Direct Basement Waterproofing team is the most experienced and affordable privately owned company that offers waterproofing and drain services to families and businesses across the Greater Toronto Area. Based out of Toronto and operating several trucks across GTA, we are conveniently located to service you in the great Souther-Ontario region.

With more than 25 years of experience our trained technicians offer a quality, reliable and stress free waterproofing service. In addition, our friendly and professional staff is here to answer any questions you may have about our company or our services.

Have an emergency? Don’t hesitate to call us immediately. Our 24 hour Emergency phone line is here to serve you better.

CATEGORIES
Waterproofing
PRODUCTS
Delta-MC Aqua Block 720-38 Bakor Platon Liberty Sump Pump
SERVICES
Basement waterproofing toronto, leaky basement, wet basement, waterproofing contractors, foundation repair, underpinning toronto, basement lowering, weeping tile installation, crack repair, backwater valve installation, sump pump, leaky basement repair, wet basement repair, window well installation,waterproofing toronto,
BRANDS
Delta-MC Aqua Block 720-38 Bakor Platon Liberty Sump Pump
SPECIALITIES
Basement waterproofing, Weeping tile installation, Foundation repair, Sump pump installation, Window well installation, leaky basement repair, backwater valve installation
WEBSITE
http://directwaterproofing.ca/
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
T-85-4645355, B25386
MEMBERSHIPS
BBB, CSS-Canadian Safety Solutions, WSIB
LIABILITY INSURANCE
Yes
DIPLOMAS
CSS
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Job is too small
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 Years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.