Serihy and his crew from Tornado Plumbing & Drain really set the bar in terms of providing an educational, efficient, clean and somewhat enjoyable experience.
I had very minor water issues in the basement in the past but since it is finished I thought I wouldn't take a chance and decided to do some preventative maintenance. I called Serihy based in his reviews (and great to see pictures as proof) to inspect my almost 100yrs old clay pipe and then give me some insight on what could be done and possible discoveries we could encounter along the way (original LEAD pipe from house to city water line). He was very detailed in explaining how things work, how the crew would work, collaboration with gas line marker personnel and final city water inspector. I have to say that the only delay was out of his control (gas markings) and he was communicative throughout- and at no time was there pressure to make a decision (which I think I valued the most). The crew prepped the house accordingly to avoid excess dirt and dust from travelling throughout the house. They worked consistently and didn't linger making phone calls or lollygagging in any way. They were all polite and wouldn't even accept bottled water. I would say for a 'dirty' job- this was the one of the best clean-cut contractor experiences of my life. Many neighbours stopped by to know if everything was ok and I was already recommending them during the chit-chat. If you value experience, communication, cleanliness and paying a fair price then please consider calling Serihy and Tornado Plumbing & Drain.
- Company Response
Hi thank you so much for the best review!!!!!! We are happy you Satisfied with our service: back water valve installation,sewer drain replacement (old clay pipe to pvc ),sump pump installation,replace the lead water line to copper. We Increased the water pressure,flowing,and now you can Enjoy to drink,cook healthy water!!!
Also we protested by back water valve on the sewer drain (a few years ago A lot of people on your street got the flood) it's will not happen again.
Sump pump help to collect underground water or moisture on the floor is not going to be!!!!
25 years of the warranty!!!!!
Also good we helped with rebate $3400 from the city of Toronto (Subsidy program)
Thank you for Being our customer,look forward to work with you in the future.
Tornado Plumbing & Drains