Helping Hands Family Movers Inc

Moving & Storage
Edmonton AB T6W 1Z3
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HomeStars
Moving & Storage
Helping Hands Family Movers Inc
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86%

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Reviews by rating (past 12 months)

Reviews for Helping Hands Family Movers Inc

Average customer rating:
9.6 10 (19 reviews)

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Private User
Private User
Private User reviews Edmonton, AB
10/10

Move

Our move experience with Helping Hands Family Movers was nothing less than professional and reasonable. They came on time, all our belongings arrived safely at the requested destination, and their estimate was fair. They made a choice to take the main roads rather than secondary highway to avoid damage to the load, which we appreciate. Although a long day, they finished as they started - professionally.

Approximate cost of services:
$1,000.00
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Amanda
Amanda
0 reviews Edmonton, AB
10/10

Office move

Austin and the crew were amazing. We moved offices on December 15th and managed to get much of the small stuff moved ourselves but weren’t able to move the big stuff that needed to be taken apart. These guys came in and disassembled all our desks, moved everything over and reassembled it all in the new office for us. They did everything for us, showed up on time and got it done quickly. I would call them again in a heartbeat if I ever need a mover again.

Approximate cost of services:
$890.00
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Alberta2010 in Edmonton
Alberta2010 in Edmonton
1 review Edmonton, AB
10/10

Quality service

This company provided quality but excellent service within the space of of time I never anticipated. Nothing was damaged in spite of my heavy furniture.

After they finished their job, I collected their business card so that I can recommend them to my friends to enjoy this excellent service.

In a nut shell, I highly appreciate their service and will always use them no matter how small.

Approximate cost of services:
$1,000.00
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mhz786 in Brampton
mhz786 in Brampton
2 reviews Edmonton, AB
2/10

Move

Moved in the middle of April. He underestimated the amount he needed to move and suggested we use our own vehicle. Initially appeared charming but became an angry individual after his worker drove his truck into my garage/roof. He reassured me he would pay the repairs and has still not paid the repair company (and its been almost TWO months with a lot of frustration in agreeing on a company for repairs). Has not demonstrated integrity. Save yourself the headache and go with another company. **UPDATE** Austin read my reviews and said he would not pay the repair company until I removed the reviews.

Approximate cost of services:
$530.00
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Company Response

Dear Malika, thank you for the fair and unfair reviews.
See I've read through your reviews and 75% your side of story were fabricated.
I have every proof of your mother's text messages and when she couldn't stop texting I ask her to STOP.
First of all your mother was hitting on one of our woke.
At Helping hands family movers
We DO NOT tolerate any form of harassment.
Secondly our mover showed her the scratches on the floor and on the wall.
She said to him it's fine that the house is an old house and they were very much aware of the scratches on the floor.
Again there's only one finger tip of dent done by our movers and Austin had promised to repair it.
When Austin contacted your mother for the repair she said never mind.
And again after 7days our eavesthrough company visit your house to access the damage done to your drainage we sent out two companies and one of them got back to us with a quote (everything is documented)
I contacted your mother to let her know that the eaves company was at her house and they are really to get it fixed the next day.
Again she said ( don't send anybody to touch my house without my permission.)
Then I suggested she find her company of choice that if the quote matches ours or less we will foot the bills.
She later sent an email saying she got the quote and it's 600$ then I told her it's higher than what we got.
Then she sent an email again saying it's under 300$ then I asked her to send the official company estimate.
Which she did then I asked her to go ahead.
1 week later she informed me that the drainage is fixed I told her to ask the company to invoice the company or contact me direct for faster payment
Up until this day the said company has not contacted me nor shahnaz herself.
I have also sent out the company's dispute resolution form which no one returned to us.
I will like to use this opportunity to ask whoever wrote this review to tarnish the hard reputation of this company and to pull him down withdraw it pending when we have reached a good pat.
Thank you and God bless.

natalie in
natalie in
1 review Edmonton, AB
10/10

Big thanx to Helping hands family movers

Honest, straightforward, and on time.
booked them 2days before my moved and was told that they are very busy and if I can schedule for 2pm they will fit me in.
decided to go with them after due research and great reviews they have online.
booked for 2pm
two guys showed up at 1:45 pm and within 4hrs everything was completed.
this is by far one of my best moving experience!
Thank you Helping hands and Dakota and his partner that made this move a stress free one.
Natalie

Approximate cost of services:
$500.00
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Company Response

Thank you for your business

Amaka in
Amaka in
1 review Edmonton, AB
10/10

Furniture moving.

The customer service was exceptional. I sincerely appreciate the punctuality and dependability towards clients.

I had an awesome experience in general with their services. Keep up with the good job. Kudos!

Approximate cost of services:
$1.00
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Company Response

thank you so much for your support.
we humbly appreciate your business.

Austine

gplizzi
gplizzi
1 review Edmonton, AB
10/10

Moving

Excellent workers, quick and assertive when it came to moving from a house to a apartment.....extremely personal and fun guys! Will certainly recommend their services!

Approximate cost of services:
$400.00
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Company Response

thank you so much for your wonderful review
you are a one of a kind costumer yourself.
glad we were able to help.
enjoy your cozy new apartment.

Veronica
Veronica
1 review Edmonton, AB
10/10

Service

I am very satisfied with service I received. It was done professionally and on time. Two thumbs up!!

Approximate cost of services:
$300.00
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Company Response

Thank you so much.
it was fun working for you.
enjoy your new house.

gloria
gloria
1 review Edmonton, AB
10/10

Good movers

It was such a hard time deciding on which movers to go for after reading and researching online
I came across helping hands family movers
The name was what draw my attention and the great reviews they have online.
Choosing this company was a very good decision as it was a hassle free experience from the booking date to the moving day.
Great guys with big work ethic,
I will highly recommend this guys as they nailed it for me.
Thank you Melissa and the helping hands team.

Gloria

Approximate cost of services:
$1,370.00
1 of 1 people found this review helpful.
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Company Response

thank you Gloria.
thank you!

alexjuzzy
alexjuzzy
1 review Edmonton, AB
10/10

Little office move

Buka and his crew were just what we needed.
It was a hassle free from the booking day till the moving day.
If you are looking for movers I recommend this company.
Super friendly which makes the day goes by quick.
I give it to them.

Alex.

Approximate cost of services:
$1,760.00
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Company Response

Hey Alex.
And you.
You and your team were very helpful too.
Thank you and wish you blessings.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Helping Hands Family Movers Inc

Make moving day as stress-free as possible by calling Helping Hands Family Movers Inc. Our independent Edmonton moving company believes in a prompt, friendly and personalized approach and takes all necessary steps to keep your belongings protected. Whether you are moving out of a 1-bedroom apartment or 4-bedroom house, we ...
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