Furnace Solutions Heating & Air Conditioning

Heating & Air Conditioning
Edmonton AB T5T 4M2
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HomeStars
Heating & Air Conditioning
Furnace Solutions Heating & Air Conditioning
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73%

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Reviews by rating (past 12 months)

Reviews for Furnace Solutions Heating & Air Conditioning

Average customer rating:
9.9 10 (401 reviews)

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toddh1994
toddh1994
1 review Saint Albert, AB
10/10

Air-conditioning

Showed up on time Great service very clean work. clean up after themselves what more can you ask for. oh did I forget great pricing and a great repeat service thanks to the staff

Approximate cost of services:
$1,700.00
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Company Response

Customer service is our number one priority! We appreciate the kind words and wonderful feedback. We love our loyal, returning customers!

gbanjac
gbanjac
1 review Edmonton, AB
10/10

AC

The guys were very professional and fast, as well as friendly!
They went with us through the instructions, as well.

Approximate cost of services:
$3.00
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Company Response

Our installers are wonderful employees and we take pride in having our gentlemen come out to work for our customers and represent our company. Thank you for choosing us!

Rog
Rog
1 review Edmonton, AB
10/10

Central Air conditioning install

Ryan came out to discuss the options and explain the work. Ryan was very clear in the information he provided and found the best option for us. He explained the install process and didn't pressure us into anything.

The installers came out and explained what they were doing and how long it would take. They were complete within the time they estimated and cleaned up well. Install looks great

Love the central ac and love the service the company provides!!

Approximate cost of services:
$4,800.00
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Company Response

Ryan is a great asset to the Furnace Solutions team. We are proud to have a guy like him working as hard as he does and treats each and every customer with the upmost respect. Thank you for coming onto HomeStars and writing a great review for our company. We are glad you are enjoying your installation, and we are happy to hear you will be living comfortably this summer!

lytle.sarah
lytle.sarah
1 review Edmonton, AB
10/10

Air Conditioner

Called to confirm when they said they would & arrived when they said they would. We're friendly & knowledgable & respectful of my home. Got the job done quickly & efficiently. I would definitely reccomend them.

Approximate cost of services:
$4,300.00
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Company Response

We thank you for coming onto HomeStars to write us a review! We take pride in our work and our customer service. It is customers like you that allowed us to win the Best of 2016 HomeStars award! Thank you for choosing Furnace Solutions and we look forward to assisting you in the future for any questions you may have.

gkoch
gkoch
1 review Edmonton, AB
10/10

furnace and air conditioner installation

John and Tim worked quickly and efficiently while installing the new furnace and air conditioner. Upon completion they did a walk-about and took the time to answer my questions. A professional job!

Approximate cost of services:
$7,444.00
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Company Response

Thank you for coming onto HomeStars and writing us a wonderful review. We take pride in our customer service and treat each and every one of our installations with attention to detail, accuracy and professionalism.

Brad
Brad
2 reviews Edmonton, AB
10/10

AC Installation

Curtious, professional, and prompt. From the get go and all the way through; I am really happy that I decided on using Furance Solutions. They helped me choose the appropriate AC unit for my budget and lifestyle, and the quality of the installation is 5 stars - cleanly and ahead of schedule.

I will not hesitate to recommend them to all of my friends and family.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for taking the time out of your day to write such a wonderful review, we take a lot of pride in what we do here at Furnace Solutions and it fills us with great satisfaction hearing that we will be the ones you turn to when recommending to your family and friends. Thank you again for choosing Furnace Solutions.

Joyce Y.
Joyce Y.
1 review Edmonton, AB
10/10

Air conditioner

Brian helped out by asking me to check the air conditioner and verify parts are in working condition. He suggested I make precautions so there isn't any further damage to my furnace. Very helpful and calm. I'm grateful to have reached Brian and will contact the company again.

Approximate cost of services:
$100.00
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Company Response

Thank you for taking the time to write a review Joyce, we try to be as helpful as we can because we know what it is like to be homeowners. We will always treat you like family, and you're welcome to reach out for any other questions or concerns. Thank you for choosing Furnace Solutions for your home comfort needs.

J.Edwards
J.Edwards
1 review Edmonton, AB
10/10

AC

Furnace Solutions was excellent from start to finish. The work consisted of installing a new AC unit and humidifier, including preparing and submitting the paperwork for the electrical permit on the AC unit. The sales rep, Ryan, priced out four different options for us and took the time to explain the pros and cons of each. He was honest in explaining that the more expensive options probably weren't worth the extra money for our situation. When the installation date came, the crew showed up right on time and called ahead with a 20 min warning. The installers, John and Tim, reviewed the invoice with me before starting and we realized that the AC unit on the invoice (and in the truck) was a more expensive model than what we had chosen. Ryan contacted me and offered to give us the more expensive unit for the same price, which we were all too happy to accept. Due to the location of our furnace room, the guys had to run lines across our basement through the finished (drywalled) ceiling, which made for a challenging installation. The few small access holes that they had to cut were neatly covered with discrete panels that are barely noticeable. Once the installation was finished, the guys cleaned up after themselves and clearly explained everything we needed to know about our new equipment. The quality of workmanship is excellent and Ryan, John, and Tim were all friendly, polite, and knowledgeable. All around this was a great experience and I highly recommend Furnace Solutions.

Approximate cost of services:
$3,800.00
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Company Response

We appreciate you taking the time to write such a wonderful review, we know how challenging it can be to find the best option for both your lifestyle and budget that is why we will always provide you with all the information before making your decision. We would like to thank you for your understanding, and acknowledging the attention to detail we provide when leaving very little trace that anything has been installed! It is people like you that make us love what we do. Thank you again for choosing Furnace Solutions.

Brittany in Whitecourt
Brittany in Whitecourt
1 review Whitecourt, AB
10/10

A/C Install

We decided to go with this company for our A/C Install. The manager who came to give us a quote was very professional and knowledgeable about all the products and didn't try to upsell the most expensive one. The installers came, and stayed to do the job while I was at work. They did a walk through with my step dad once the job was completed and everything was working fine.
By the time I got home (a few hours later), the A/C was no longer working and it was blowing hot air throughout my house. I made one call and within 45 mins, a different crew (Jon & Tim) came to fix the problem. They had me up and running in a very short time and they were great!! We even had a few laughs. Thanks so much guys! We will definitely be using this company again!

Approximate cost of services:
$5,000.00
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Company Response

Thank you very much for the fantastic review! We are pleased to hear you had such a wonderful experience! Customer satisfaction is our number one priority. We make sure our customers are happy and satisfied from the beginning stages of the quote to the end of the install. We are hear to answer any questions you may have, so do not hesitate to contact us for any future needs. We are happy to address any concerns right away so you can be comfortable this summer! Thank you again for choosing Furnace Solutions.

Clint
Clint
1 review Spruce Grove, AB
10/10

Installed central A/C, very professional job and product was assembled to look aesthetically pleasing. Very knowledgeable and friendly. Good price, will definately recommend

A/C was installed cleanly and in a timely fashion. All garbage was cleaned up and all questions answered including questions regarding other hvac equipment previously installed.

Approximate cost of services:
$4,200.00
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Company Response

Great to hear everything went so well for you! We strive to make sure every one of our customers are completely satisfied with our job! We take pride in our work and it's customers like you that helped us with the Best of 2016 HomeStars award! Thank you! If you have any questions, feel free to contact us any time!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace Solutions Heating & Air Conditioning

Furnace Solutions was built to give you customer service like no other . Dealing with furnace repair, furnace installation, air conditioning repair, air conditioning installation and all HVAC services. We believe in high quality, clean work and attention to detail at a reasonable price. We wanted to offer our customers ...
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