Furnace Solutions Heating & Air Conditioning

Heating & Air Conditioning
Edmonton AB T5T 4M2
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HomeStars
Heating & Air Conditioning
Furnace Solutions Heating & Air Conditioning
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73%

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Reviews by rating (past 12 months)

Reviews for Furnace Solutions Heating & Air Conditioning

Average customer rating:
9.9 10 (401 reviews)

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Danielle
Danielle
1 review Sherwood Park, AB
10/10

Tankless water heater install.

I recently had furnace solutions come to my home for a quote along with many other company's. By far the best price out there and the salesman was the best to deal with out of any other company that stepped foot inside my home. The installers Mathew and Jon did a outstanding job and were very polite and knowledgable about the work that was being preformed. As to the performance of my new tankless water heater, I can't describe in words on the way in throws hot water out of the shower and it's never ending, me and my family could not be more satisfied with the product that was installed. So if your going to choose a HVAC company in the Edmonton and surrounding areas I would stop here and book with furnace solutions today they truly are a blessing, me and my family will be recommending them to all and using them in the near future.

Approximate cost of services:
$6,600.00
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Company Response

Thank you so much for sharing your experience with us Danielle, we are so pleased to hear that Matthew and Jon had provided you such great service. We appreciate your business, and look forward to working with you again. Thank you for choosing Furnace Solutions.

sabration1982
sabration1982
1 review Edmonton, AB
10/10

Air conditioner installation

In short ! The best !I looked for a lot .Had tons of quotes!This is by far The best quote Best service for your money Best team to work with.Although there was a stupid mistake from my builder concrete guys But they worked around it and did a great job !The most professional Right on time "actually they finished workbefore their estimate " And do not forget the 10 warrenty

Approximate cost of services:
$6,000.00
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Company Response

Thank you for taking the time to share your experience with us, we have an incredible team here and we are very happy to hear that it translates to our valued customers. Thank you again for choosing Furnace Solutions.

Liz R.
Liz R.
1 review Redwater, AB
10/10

Air Conditioner

The installers did a great job. They left all wires & connections very nest & tidy. They were professional. Great job guys. We also had Ryan respond to a service call. Ryan was also very professional & efficient. He was able to diagnose the problem & correct it quickly. Great job everyone.

Approximate cost of services:
$4,200.00
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Company Response

Thank you for taking the time to share your experience with us, we are pleased to hear you are satisfied with your installation. Thank you again for choosing Furnace Solutions!

Mark K.
Mark K.
1 review Edmonton, AB
10/10

Air conditioner install

Very happy with the service. Explained everything very well. Works great and would definitely recommend. Answered every question I had.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for the wonderful review! We appreciate the time you take to come onto HomeStars and write us a positive review! We are glad you had a wonderful experience and if you have any questions down the road, do not hesitate to contact us.

jsavoury
jsavoury
1 review Whitecourt, AB
10/10

Project

The crew were very professional, courteous, and on time. They took great care to do a fantastic job and I would highly recommend them to anyone looking to have this type of work done.

Approximate cost of services:
$6,400.00
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Company Response

Great to hear! We are pleased to know you are satisfied with the job we did. We thank you for choosing Furnace Solutions.

Devin in Edmonton
Devin in Edmonton
2 reviews Edmonton, AB
10/10

AC Installation

Our experience with Furnace Solutions was stellar right from booking the quote to the completion of the installation. I have already recommended them to several friends, and look forward to using their services again in the future.

Ryan came out to give us a quote the day after I called to book it, arrived on time, and provided a clear and thorough explanation of everything that we needed to know. He showed photos of other work they've done, explained how they determine the required cooling capacity, explained the differences between the four units he quoted, and didn't pressure us in any way to make a purchase or to prefer the more expensive options. Being an experienced installer himself, he was able to quickly assess how difficult the installation would be, and made notes to share with the installers later. It was nice that Ryan took the time to talk about how the company rewards their employees for delivering great service, and how customer satisfaction comes before everything else.

Tim and Mitch did the installation, and were friendly and professional throughout their time at our house. They arrived exactly on time, and finished well within the time window that they specified up front. The pride they take in their work is obvious in everything they did. The quality of the work is the best I have seen, they took the time to walk us through everything, both inside and outside the house, and they explained how to keep the unit running efficiently. They even cleaned up some existing HVAC work that had been done poorly.

Approximate cost of services:
$4,545.00
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Company Response

Thank you Devin for sharing your experience with us, we are thrilled to hear that our team of diligent and hardworking gentleman have left you feeling satisfied. Thank you again for choosing Furnace Solutions.

jagg.chana
jagg.chana
1 review Stony Plain, AB
10/10

AC installation

Top Notch Service, Staff were very pleasant, friendly, took the time to do an excellent job.

Approximate cost of services:
$5,066.00
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Company Response

Thank you so much for writing such a fantastic review for us! Our professionals here at Furnace Solutions take pride in our work and care for our customers. Thank you for your business.

Dana in Edmonton
Dana in Edmonton
1 review Edmonton, AB
10/10

A/C Installation

Tim and Mitch from Furnace Solutions did a very professional and thorough job in installing our new air conditioning unit. Their aversion toward shortcuts was apparent in the high quality of their work. They were willing to patiently answer my questions about the unit, and they explained the extra features that Furnace Solutions includes in their products and services. I would highly recommend Furnace Solutions. Great job!

As a follow-up, I recently requested a service visit, as my furnace fan seemed to be malfunctioning. It turned out that the malfunction had nothing to do with the installation of the AC unit by Furnace Solutions. Yet, the customer service offered by Ryan and Scott from Furnace Solutions went above and beyond what one could reasonably expect. I ended up having to go through my furnace installer -- not Furnace Solutions -- to have the malfunctioning part replaced as the part was still under warranty and the problem was not the fault of Furnace Solutions. Yet, Furnace Solutions was willing to diagnose the problem free of charge. What turned out to be a negative experience with the other company further demonstrated that Furnace Solutions offers a far superior experience to its customers. Another job well done by Furnace Solutions! I would continue to highly recommend Furnace Solutions if you want to experience superior customer service.

Approximate cost of services:
$3,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Tim and Mitch are a great asset to our team and we are pleased to hear they are living up to our Furnace Solutions level of customer care. If you do have any further questions down the road, do not hesitate to contact us directly! We appreciate your business and are happy to hear you would recommend Furnace Solutions.

Terry
Terry
1 review Whitecourt, AB
9/10

Central air conditioning

Tim and Mitch were very professional with the install and care of my home. Would recommend furnace salutions

Approximate cost of services:
$4,300.00
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Company Response

Thank you for coming onto HomeStars and writing us a review. We take great pride in our company and the way we excel at customer care and satisfaction. Thank you for choosing Furnace Solutions!

msavoury
msavoury
1 review Whitecourt, AB
10/10

Project

What a awesome job can't believe they r very great guys they don't leave a mess they clean up I can't believe a awesome awesome job the best I had ever seen ty very much

Approximate cost of services:
$6,400.00
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Company Response

Furnace Solutions treats every customer with the highest care as our number one priority is customer service. We want everything from the beginning stages of the estimate and the final completion of the instal to go smoothly and to wow the customer. Thank you for coming onto here and writing us a wonderful review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace Solutions Heating & Air Conditioning

Furnace Solutions was built to give you customer service like no other . Dealing with furnace repair, furnace installation, air conditioning repair, air conditioning installation and all HVAC services. We believe in high quality, clean work and attention to detail at a reasonable price. We wanted to offer our customers ...
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