Furnace Solutions Heating & Air Conditioning

Heating & Air Conditioning
Edmonton AB T5T 4M2
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HomeStars
Heating & Air Conditioning
Furnace Solutions Heating & Air Conditioning
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73%

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Reviews by rating (past 12 months)

Reviews for Furnace Solutions Heating & Air Conditioning

Average customer rating:
9.9 10 (401 reviews)

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jjwlan
jjwlan
1 review Edmonton, AB
10/10

Furnace

The crew were on time, courteous, helpful and completed the work within the timelines projected.

Approximate cost of services:
$5,200.00
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Company Response

Thank you for taking the time to share your experience, we value great work ethic, and the integrity to stick to our word. We are happy to see that translates to our valued customers. Thank you for choosing Furnace Solutions, we appreciate your business.

carsk
carsk
1 review Edmonton, AB
10/10

Furnace service

Scott was our repair man.. He was super explained to me my problem with my furnace and why it was cutting out..He explained how some hoses needed " clamping and clean my lines as water was leaking in side where the electrical sensor s are located...and most of all he got the furnace going on a -30 night...

Approximate cost of services:
$173.00
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Company Response

Thank you for taking the time to write us such a great review, we value our customer service highly here at Furnace Solutions. Scott always takes those extra steps to ensure our customers are fully informed of wha work is being done to their home. We are honoured to be the ones keeping you warm on these cold Alberta nights. Thank you for choosing Furnace Solutions.

lwozniak
lwozniak
1 review Edmonton, AB
10/10

Furnance

Good honest job & friendly service. Will definitely call again! Great service & Will certainly call again for any service.

Approximate cost of services:
$250.00
0 of 1 people found this review helpful.
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Company Response

Thank you very much for coming on to HomeStars and writing a wonderful review. We thank you for choosing Furnace Solutions and we look forward to keeping you warm many years to come.

Oliver
Oliver
1 review Edmonton, AB
10/10

Installation of 2 furnaces, 2 central A/C's and 2 electronic air cleaners, 1 garage heater

Competent, efficient, trustworthy crew offering truly exceptional customer service.

They say that the most expensive advice is the advice you get for the least money; Furnace Solutions provided me with products and services worth every single cent I paid and then some !

Thanks, Scott, John and Matt !

Approximate cost of services:
$24,000.00
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Company Response

Oliver, thank you for the wonderful review. Trust is what we want to start each and every customer interaction with, we always strive to give you the most efficient, competent and extraordinary customer service we can at every step in your process. Thank you again for your business Oliver, and welcome to the Furnace Solutions family!

Joanne
Joanne
1 review Edmonton, AB
10/10

Furnace repair

We received same day service for our furnace "emergency", which other companies contacted couldn't provide. Scott arrived during the window of time we were given for our appointment and he called to say when he was coming, as promised. He was incredibly courteous, friendly, and professional. He completed the repair in a timely manner and had all parts on hand to do the repair. He was upfront about all costs and talked us through the repair. Very impressed! Would definitely recommend. So much appreciated!

Approximate cost of services:
$650.00
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Company Response

Thank you for the great review Joanne, the emergency service is designed with you in mind, we know how defeating it can feel to have no heat in the middle of winter. Scott truly embodies the Furnace Solutions vision, to give courteous, transparent and customer-oriented service. We thank you for your recommendation, and for choosing Furnace Solutions!

tuantran
tuantran
1 review Edmonton, AB
10/10

Furnace replacement with filter and humidifier.

Excellent work in replacing a failing furnace with a new Trane system complete with filter and humidifier. Considerate work, quickly and efficiently installing the new system, carbon monoxide detectors, thermostat and a quick run through of the system. Excellent service on a cold winter day.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for your review Tuan, we ensure all of our installations include all the necessary tools to make your new home addition as efficient as possible. Thank you for allowing Furnace Solutions to be the company you turn to in your time of need. We appreciate your business.

Private User
Private User
Private User reviews Edmonton, AB
10/10

furnance

Mitch was awesome to deal thank you for the service. This company is the real deal the reviews are accurate. I will call them again for future services. Mitch came out to my house at 2 am to fix a motor in the furnace, that is some serious customer service.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for sharing your personal experience with us, issues where families have no heat are very serious to us, and we will always do what we can to assist in your time of need. Thank you for choosing Furnace Solutions, we look forward to your future business.

Cindy in Beaumont
Cindy in Beaumont
1 review Division No. 11, AB
10/10

will sleep like a baby tonight - excellent service

I called Furnace Solutions at 2 am and first off, Mitch was so friendly and helpful! I told him of the problem and he was extremely informative on the services and costs of each service as well as specials they have at this time. He was extremely patient and kind and answered all of my questions. Even at 2am he was the most kind service man I have ever spoken to with alot of helpful information. Booked in for tomorrow, thank you so much Mitch!!!

Approximate cost of services:
$119.00
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Company Response

Thank you for sharing such a great experience with us Cindy, our 24-hour emergency line is designed to assist our customers in their most challenging of times to meet you with professional and friendly service. We are very happy to have Mitch a part of our team, the customer service values we hold here at Furnace Solutions are always upheld in the highest regard. Thank you again for you review and for choosing Furnace Solutions!

Zain fayad in Edmonton
Zain fayad in Edmonton
1 review Edmonton, AB
10/10

Furnace

The boys came this morning and installed new furnace at AZF auto
They were great , I would refer this company to all my family and friends
Just great, very professional and knowledgeable , also Scott came to my house to fix furnace at 11:00 at night he was great ,thanks guys

Approximate cost of services:
$5,700.00
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Company Response

Thank you for taking the time to come and share your experience with us Zain. From our service to our installation, we always strive to create the most knowledgeable and professional experience every time. Thank you for your recommendation, and thank you for choosing Furnace Solutions.

chris
chris
1 review Edmonton, AB
10/10

Furnace servicing: replacement of blower motor, capacitor, and flame sensor on Lennox furnace.S

Scott is extremely knowledgeable and skilled. He provided a thorough diagnostic of the furnace problems and provided timely and effective repairs. He has exceptional communication skills as well as a positive, friendly attitude to the customer. We would definitely recommend Scott and your company for furnace servicing! Cost of parts and labor was certainly fair.

Approximate cost of services:
$718.00
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Company Response

Thank you Chris for taking the time to share your experience. We understand that having your furnace break down is not an ideal scenario, especially on these cold December nights. We are pleased that Scott was able to provide you with the knowledge, efficiency and communication to make you feel taken care of during this time of need. We appreciate your business and your review. Thank you for choosing Furnace Solutions!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace Solutions Heating & Air Conditioning

Furnace Solutions was built to give you customer service like no other . Dealing with furnace repair, furnace installation, air conditioning repair, air conditioning installation and all HVAC services. We believe in high quality, clean work and attention to detail at a reasonable price. We wanted to offer our customers ...
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