Direct Air Systems

Heating & Air Conditioning
Caledon ON L7E 1C9
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97%

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Reviews by rating (past 12 months)
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Reviews for Direct Air Systems

Average customer rating:
9.8 10 (70 reviews)

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Private User
Private User
0 reviews Vaughan, ON
10/10

Air Condition

I had an AC unit installed at my home by the Direct Air Systems team. They are highly professional and responsive. Jack and his technicians are outgoing and provided me a great customer service. I strongly recommend Air Direct Systems for their professionalism and excellence customer service.

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Frank
Frank
1 review Toronto, ON
10/10

Honest, Reliable and transparent

The AC finally when after 16 years on the hottest day of summer, Jack over the phone was able to quote a price and took the initiative to call the supplier to ensure there was stock available for the unit. In the end I replaced both the furnace and AC together, Jack was honest about what was needed, did not try and up sell, transparent and competitive on pricing. He took the time to explain the pros and cons of various products and answered my questions throughout non business hours. He was very responsive. The team was equally excellent, 7 hours in and out, polite and professional, left the place clean and tidy and provided instructions on use and maintenance. I did lots of homework ahead of time and still learned a lot dealing with Jack.

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Giovanna
Giovanna
0 reviews Caledon, ON
10/10

AIR CONDITIONER - INSTALL

Our AC broke down in the middle of a heat wave. Called and spoke to Jack who came out to check it within hours of call. AC unit needed to be replaced. Install was completed yesterday morning (less than 48 hours after a/c broke). Installer were polite, efficient and clean. I have dealt with this company for my furnace install about 5 years ago and have been dealing with them for maintenance ever since. Highly recommended. Jack is quick to answer and help and that's important when your are in the middle of a heatwave or in the middle of very cold weather. Thanks Jack.

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Private User
Private User
Private User reviews New Tecumseth, ON
10/10

A/C Replacement & Install

Our air conditioner died during a heat wave, I called around for quotes and Direct Air was the best priced! Not only did Jack call back promptly, they were able to come the same day to install our new air conditioner!
The crew that installed our ac were very professional and worked fast.
We highly recommend Direct Air, professional service at a great price.

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Private User
Private User
1 review Caledon, ON
10/10

A/C unit replaced

Jack and his crew were excellent. Quick and clean install nice work. Would recommend for your furnace or A/C needs

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Company Response

Thank you for time and great review

Jack

Private User
Private User
1 review Caledon, ON
10/10

Gas fireplace

Hamid and Jason were able to install a gas fireplace after several companies said that it just wouldn’t happen. They worked efficiently and the house was clean when they left. I’m so happy!!
Thank you Jack for having the right people

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Company Response

Thank you Debbie

Private User
Private User
0 reviews Caledon, ON
10/10

Lennox ML296UH070XV36B-55

Jack and his team did a great job installing my new furnace. They are very professional, knowledgeable and efficient. Highly recommend. Thanks Direct Air for all you're years of service.

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Company Response

Thank you David

Private User
Private User
0 reviews Toronto, ON
10/10

Furnace and A/C

Installers were very polite and proffessional. They worked, kept and left my house clean. Jack, the owner was once again a pleasure to work with.I would recommend Direct Air Systems for any of your heating and air conditioning needs

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Company Response

Thanks you for your time to write a review for our company

Jack

Private User
Private User
Private User reviews Caledon, ON
10/10

Air Condition not working

A couple of weeks ago we had a couple of really hot days and I noticed that my AC was not turning on. I reached out to Jack on a Saturday and he was extremely helpful in talking me through a few things to check out and if still not working, that he will order the appropriate part and be over on Monday. Jack showed up on Monday, talked me through the issues, made the repair and we were up and running and ready for the next heat wave. Really appreciated Jack's responsiveness and time he took to talk be through some things i could check and ensure i maintain throughout the season. Great service.

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Company Response

Thank you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Direct Air Systems

For over 15 years, Direct Air Heating and Cooling LTD has provided Toronto with unsurpassed professionalism and personal courtesy on every call no matter the size or scope of the project.

We install top quality equipment by manufacturers such as Amana, Coleman, Trane, Mitsubishi and Fujitsu. Quality, integrity and reliability at the right price since 1995.
We want you to know that when you invite one of our Specialists into your home, we honor the trust you are placing in our expertise, the top quality products and equipment we use, and our reputation for integrity.

Our mission is to provide home comfort solutions that meet or exceed our customer’s expectations through professional design, installation, service and use of environmentally friendly, energy efficient products.

CATEGORIES
Heating & Air Conditioning and Fireplaces
PRODUCTS
Amana, Coleman, Trane, Mitsubishi and Fujitsu.
WEBSITE
http://www.directair-heating.com
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash and e-transfer
LICENSES
Gas Fitter G2, Refrideration and Sheet Metal
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on service provided.
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