Old furnace had dust built up in the drain and blocked. Backed up water rusted and made holes in many parts. The furnace had to be replaced. Replaced with a new furnace the second day. They dropped off some heaters for the night, which is very appreciated. Good service overall. The service fee was waived.
- Company Response
Thank you for your positive review. It was our pleasure to provide your family with a new furnace. We hope you are enjoying your new fantastic Napoleon 9600 furnace. Thanks again