Pristine Plumbing & Drainage

Professional and caring service. The whole crew came in right on time
and did a very good job to replace the pipe. Very happy with the service provided. I would strongly recommend Pristine Plumbing to anyone.

Pristine sent Andrew, he was very punctual, customer friendly, knew his task, removed garburator and redid the plumbing for kitchen. He installed a new tap. He also identified that fittings for water purifier was old and would not work for new tap. He ran down to home depot was gone for 25 mins. Brought back fittings fix it all. Im so happy our dishwasher works and no more leaks. Tap is incredible and works great.
Andrew was one of the best plumbers I have had. Competent and friendly. He arrived punctual and cleaned after his work and during. Professional service all the way.

I would hire this company without hesitation. One of the best in Canada! Ive lived all over and had many plumbers this was a great experience and didnt break the bank.

My place is from the 50's and as such the drain tile is made of clay and after 70 years they are failing, some collapsed and other are plugging up do to root ingress. Daniel at pristine explained that i need to replace it either sooner or later as they can keep coming out to auger the line and more roots get in 6-8 months later. Add to this I have a rental in the basement and they are the first to notice when the line I plugged.

Work started on Tuesday morning at 8am and by 11 am the lawn was ripped apart and the clay pipe was removed, by 1 the new pipes were installed and ready for city inspection. The Next day the city came by and passed everything and on Thursday the team put everything back together.

They did a fantastic job and will continue to use them for anything I need. My place looks great and the peace of mind I have knowing that I will not have to worry about when the next backup is coming is very welcome.

Last point is that they did not leave until the job was done and I was satisfied. On the same block another house got this exact work done (we all have 70 year old pipes) and his lawn is not closed up and his yard still looks like it under construction (6 months later). My place looks great and when the grass grows back in a month or two you would never know anything was done.

Super happy and would recommend to anyone that need any plumbing.

Great service - reliable, timely, friendly and efficient. Professional workmanship. Would recommend them to family & friends.

Andrew was very professional, arrived on time, diagnosed the problems and gave us the work quote prior to starting the work. The kitchen sink was completely blocked, the tub drain was running slowly and so was a bathroom sink and helped us fix a part in a toilet. It's been about a month now and everything is flowing well.

I received prompt and excellent service. Extremely professional, polite and experienced. Very happy with service.

Job well done. Fixed the clog, leaking problems. Good work,. I will recommend to my friends.

Andrew came to put in a new hot water tank for me. He came on time and did an amazing job. He went over and above and fixed things other plumbers had done poorly and added things so if I ever had a hot water leak in the future it would not be catastrophic. He was very knowledgeable and thorough and took the time to answer my many questions. So nice to feel good about what was done as it was done well.

Pristine plumbing is my go to for every plumbing need.
Either Andrew or Michael have been to the house. They are professional and friendly, explaining everything they are doing from the start of the appointment to when they are finished.
Another bonus is that they clean the floors and the counters when they are done. No mess left behind!
There are no surprise charges when the bill is written up.
The company is easy to get a hold of, response time is within the hour, appointments are within the week.
And Teal, the one who takes the calls is lovely and a joy to talk to.
Thank you all for everything.

Andrew was awesome. He was very professional and answered all my questions. He was able to clear the sewer and determine the problem. The City is now working to address the collapsed pipe.