Pristine Plumbing & Drainage

Plumbing
322 Boyne Street New Westminster BC V3M 5K1
Write a Review
Write a Review
Website
HomeStars
Plumbing
Pristine Plumbing & Drainage
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 5 timesBest of 2021winner 5 times

Reviews for Pristine Plumbing & Drainage

Average customer rating:
10 10 (244 reviews)

Sort by

janicejackson123 from Coquitlam
janicejackson123 from Coquitlam
22 reviews Coquitlam, BC
10/10

object flushed down toilet

OOPS the toilet paper holder accidently got flushed down the toilet.
I phoned and Pristine was so fast to respond and send help. Andrew was so pleasant to deal with. He explained the situation and got right to work and put my mind at ease. I would not hesitate to recommend Prisitne Plumbing and would definitely use them in the future.

Was this review helpful?
Company Response

Thank you for review, we'll be sure to let Andrew know you were happy with the service.

Jimmy
Jimmy
1 review Coquitlam, BC
10/10

Water shut off valve repair

We were doing renos in our house and wanted to shut off the water to the house when we found that the shut off valve stopped working. After a whole day of back and forth with strata (they have to turn water off for the other townhouses linked to ours) and the plumber (not from pristine), we finally got a time window the day after Canada Day. Then, 4 pm the day before Canada Day, the plumber backs out of the job.
We've hired Pristine Plumbing before for another job and I recalled having a good experience with them. So I called Pristine Plumbing in a panic, explained the whole situation to Daniel, sent him a picture of my shut off valve and he was able to give me a quote right away. He was so calm and reassured me it could be done within the alloted time.
On the day of the job, Daniel came right on time, explained everything before he started, and completed everything and more on time. The cost was exactly what he quoted us, no extra fees, no hidden costs. Thank you Daniel and Pristine Plumbing!! We are so impressed with his professionalism and his work! We are definitely hiring Pristine Plumbing for everything else related to plumbing (we got a quote to change out our hot water tank before he left). We highly recommend them!!

Was this review helpful?
Company Response

Thanks for the review Jimmy. We know how stressful it can be coordinating multiple unit shut downs. We're happy to have helped you.

Private User
Private User
0 reviews Burnaby, BC
10/10

Toilet repair

This is the 2nd time using this company, excellent service, highly recommended.
On time, knowledgeable, easy to deal with.

Was this review helpful?
Company Response

Thank you for the repeat buisness and the excellent review.

Private User
Private User
0 reviews Delta, BC
10/10

CO-OP Hot Tank Replacement

Pristine Plumbing replaced 46 hot water tanks and shut off valves in our complex. I found Daniel and crew very professional,knowledgeable and friendly to work with. The job was completed on time and the quality of work was first rate. I have had nothing but good feedback from the residents that were involved. We would not hesitate to use Pristine Plumbing for our future needs. Thanks Daniel and crew.

Was this review helpful?
Company Response

Thank you for the wonderful review. We enjoyed working for you, its a lovely community you have there.

Private User
Private User
0 reviews New Westminster, BC
10/10

Water tank replacement

Had a water tank issue and called pristine plumbing they came ASAP to fix the problem. Highly responsible craftsman plumbers. Would call again in a heartbeat

Was this review helpful?
Company Response

Thank you for the 10 star review!

Lindsey
Lindsey
0 reviews Port Moody, BC
10/10

prompt, efficient and friendly

My 4 year old kid managed to block my toilet by flushing an entire roll. Fast forward four days, hours of plunging and several unsuccessful home remedies - it would not shift! Called Pristine who came the next day, Daniel managed, with persistence and an auger, to unblock so we did not have to remove the unit. Yeah! Great service would recommend to all.

Was this review helpful?
Company Response

Thank you for the nice review Lindsey, we're glad we were able to clear the issue without having to remove the toilet.

tom
tom
1 review Vancouver, BC
10/10

Kitchen sink unclog plus garburator install

Can't go wrong with this contractor. Don't shop for price..just get it done right! Thanks guys!

Was this review helpful?
Company Response

Thank you Tom, we're glad to hear you're happy with the service.

Kathryn in New Westminster
Kathryn in New Westminster
2 reviews Burnaby, BC
10/10

Toilet Repairs

I was experiencing issues with both my main and ensuite toilets. Based
on Pristine Plumbing's reviews, I decided to book them and I am pleased
that I did. It was a pleasure to deal with Michael, Andrew and Charlie who
were all prompt, professional and knowledgeable. They provided explanations in terms that I could understand in order for me to make an informed decision.

Due to the way my sprinkler system is set up, it wasn't possible to achieve the results that I was looking for to fix the slow fill of one of the toilets (there was pressure issue), but Daniel kindly adjusted my invoice
anyway even though it was out of their control. I would not hesitate to
refer Pristine to my friends and family and I am happy that I have a
reliable plumber to turn to.

Was this review helpful?
Company Response

Thank you Kathryn, we look for to working for you again in the future.

Private User
Private User
Private User reviews New Westminster, BC
10/10

Sewage drain cleanout

Could not have been happier - quick, professional service. Everything was well-explained beforehand. Cost was as good as any and better than most. We will use Pristine when we get the drainage pipe replaced.

Was this review helpful?
Company Response

Thank you for taking the time to leave a review, we really appreciate it.

Jack in Vancouver
Jack in Vancouver
3 reviews Vancouver, BC
10/10

Solved our street connection emergency same day!

Our connection with the street started leaking. After contacting the city they told us it was on our side and gave us a deadline. Pristine came out the next day, gave us a reasonable quote and got right to it that day! Everyone was super amiable and happy to explain what was going on, all the options, and what they were doing to solve it. Highly professional and quick!

Was this review helpful?
Company Response

Thank you Jack. It's nice to hear you were happy with the service.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pristine Plumbing & Drainage

We offer a wide range of plumbing and drain cleaning services, 24 hours a day, 7 days a week.

Our Technicians are dedicated to providing the best service possible. We'll fix that leak or unblock that drain but at the same time leave your home or business in Pristine condition. Our fully qualified technicians will turn up with a smile on their face, boot covers on, tools in hand, ready to provide the BEST service possible.

Every service call comes with a free home plumbing inspection. One of our knowledgeable technicians will be able to make you aware of any potential problems with your plumbing systems and give you advice on how to maintain them.

https://blog.homestars.com/best-of-the-best-2020/

CATEGORIES
Plumbing, Drainage Contractors, and Drain Services
SERVICES
We offer a wide range of plumbing and drainage services for both inside and outside of your home. Our out side team specialize in perimeter drainage and water line replacements. We offer camera inspections, hydro flushing and even full replacement of perimeter drainage. We can also take care of your plumbing needs inside the house, offering such services as fixing leaky faucets, replacing hot water tanks, unclogging drains and much more. No job is too big or too small for the Pristine Touch
BRANDS
We install vast number of trusted brands such as, Moen, Delta, Waltec, American Standard, Bradford White, John Wood and many more.
WEBSITE
http://www.pristineplumbing.ca
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.