Very quick and professional. Great job. Would use them again . Would recommend if you are looking for good service

Pristine Plumbing was recommended to me by several New Westers. That, along with the great reviews about them that I'd read, encouraged me to give them a call. I called them on Jan.5 at about 7:45am, and my call was answered by Daniel. I was ecstatic to hear that he had someone to send over in about half an hour! Andrew was at my door by about 8:30am! I was so happy that someone was able to come the same day, and so quickly!

Andrew was easy to chat with, knowledgeable, and confident. He replaced our kitchen faucet, and then ended up needing to apply a lot of time and energy snaking our kitchen line. He persevered and was able to clear the blockage so our kitchen sinks can now drain quickly.

I was very pleased with Andrew's competency and I would not hesitate to call upon him again for any future plumbing issues. I am now another New Wester who recommends Pristine Plumbing!

Thank you, Andrew!

The level of service, knowledge and professionalism that I experienced was amazing. I will definitely recommend Pristine for any and all plumbing services. Thank you and Merry Christmas!!!

Our plumber was very nice and got the job done very quickly. He also helped with our hot water tank and did a great job there as well.

The recent rainstorms finally overwhelmed my house's drainage system and causing flooding underneath my sub floor in the basement. After contacting my insurance I need to get things fix very soon. After checking on Homestars, I noticed this company has fantastic reviews so I decided to check it out. After talking with Daniel on the phone he said he can come the next day to do a scope test which is quick. He got the job after that and within a week he is able to finished the job from beginning to end in less than three days with his team of four others. It was a big job too as it involved tracing the drain and putting in a sump. The team worked diligently especially in the middle day when it was pouring rain and muddy all over. They kept at it however with little break. Kudos to Daniel for being the first one on site and the last one leaves every day.Every member be it Andrew, Chris, Michael, or Trevor is super friendly and always a smile on their face. From that I know they love their job. I will definitely go back to them for future maintenance work and I recommend highly to anyone who needs honest and quality work done on their plumbing needs.

After we had water in from a heavy rain, I contacted Pristine to take a look at our perimeter drains. Daniel was able to come the same day I called, scoped the drains and found the expected clogs. Work to repair was scheduled later the same week and the team showed up on time as expected, did a fabulous job of clearing and repairing and my yard was left as tidy as had been prior to their work being done. Very professional and a job well done. My perimeter drains are now working and we've had no additional water problems despite the recent heavy rainfall. Daniel and his team were very professional and the invoice was for the exact amount of the quote. I would highly recommend this company

We had this company scope our perimeter drainage.
They found partial blockage and cleared it in a very professional manner.
Knowledgeable, prompt and courteous.
Charged exactly as estimated, no surprises.
Highly recommend.

I had contacted Pristine Plumbing to replace a laundry room faucet in an old house as it had just worn out and water could not be turned off. This was not a straight forward install as the original was installed incorrectly in the 1960’s and it was a tight and unusual fit. Chris was the plumber that was sent over and he was excellent, explained everything. I know a little about old plumbing as I was a strata manager for a number of years of a 45 year old building. Chris did an excellent job and I would highly recommend him and Pristine Plumbing. They also did a follow-up call which was a nice touch.

I had a large blockage in my main sewer line and woke up to when you flush the toilet it backed up into the downstairs tub. I called three plumbers and all them them told me 3 to 5 days to get some one to come and take a look.

Pristine plumbing fit me in within 4 hours. Came on site, snaked the main sewer line, Camera scoped our line all the way to the city line and completed the job within 90 mins.

In addition, the plumber Daniel, explained his process all along the way. All I can say is I am glad the other plumbers could not do the job. I would recommend pristine to anyone needing plumbing work.

Friendly, knowledgeable service. Was on time, was relatable and completed the work quickly. I would highly recommend them