Pristine Plumbing & Drainage

Plumbing
322 Boyne Street New Westminster BC V3M 5K1
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Pristine Plumbing & Drainage
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99%

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Reviews by rating (past 12 months)
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Best of 2021 winner 5 timesBest of 2021winner 5 times

Reviews for Pristine Plumbing & Drainage

Average customer rating:
10 10 (235 reviews)

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Jack in Vancouver
Jack in Vancouver
3 reviews Vancouver, BC
10/10

Solved our street connection emergency same day!

Our connection with the street started leaking. After contacting the city they told us it was on our side and gave us a deadline. Pristine came out the next day, gave us a reasonable quote and got right to it that day! Everyone was super amiable and happy to explain what was going on, all the options, and what they were doing to solve it. Highly professional and quick!

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Dean  in Vancouver
Dean in Vancouver
2 reviews Surrey, BC
10/10

Toilet wax seal replacement

Very satisfied with the work. They were responsive when asked for the quote and I sent pictures and gave a fair price and booked it right away. They came on time, completed the project quickly, very friendly, professional (Mike) and was able to explain their work very efficiently. I would definitely recommend for these projects. I was always hesitant to hire plumbers before but these guys worth it.

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Company Response

Thank you Dean, we're glad to have restored your faith in plumbing contractors. We'll be sure to pass this on to your service technician Michael.

Ken Cron from Port Coquitlam
Ken Cron from Port Coquitlam
2 reviews Vancouver, BC
10/10

Bathroom faucet leaking.

Appointment was set up quickly.
Came on schedule and repaired faucet to stop the leaking.
We are repeat customers and would recommend Pristine Plumbing.
Arrived on time.
Got the job done.
We are very satisfied with the work that was done.
We would recommend them.

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Company Response

Thank you Ken, we're delighted to hear you're happy with our service.

Private User
Private User
Private User reviews Delta, BC
10/10

Hydro flush replacement of insinkerator

Daniel and Charlie are very professional. They provide honest opinion to the issues and carried out the work to solve the problem. They have helped me replaced the dated insinkerator and clear the kitchen drain pipe and performed hydro flush to clear the blockage in the drain line. I really appreciate their hard work.

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Company Response

Thank you for taking the time to share your experience. Its nice to hear our hard work was appreciated.

Private User
Private User
0 reviews Burnaby, BC
10/10

Kitchen sink re-pipe

This company was very responsive to my request. Mike was very prompt, professional, knowledgeable and helpful in every way

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Company Response

Thank you, we're happy to hear Michael provided excellent service.

Ferdilyn in Surrey
Ferdilyn in Surrey
0 reviews New Westminster, BC
10/10

Clogged kitchen sink

Reliable, fast and arrived on the dot.They explain what they will be doing and lets you know what to do next. Thank you! They are friendly too!:)) I will definitely recommend them.

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Company Response

Thank you so much, we appreciate the recommendations.

Private User
Private User
Private User reviews Surrey, BC
10/10

Kitchen sink & Hot water tank

Daniel and Charlie helped me solve big kitchen sink blockage problem and also helped me replace the hot water tank in a very professional, efficient way. I highly recommended these guys.

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Company Response

Thank you for taking the time to leave your feedback. We appreciate the referrals.

Private User
Private User
2 reviews Burnaby, BC
10/10

Basement Water Leak / Flood

We have had basement water / flooding several times over the past 20 years. We regularity flush the drain tiles every few years. The most recent occurred 1 year after the last flushing and a “clean” camera inspection. For years, we had been using a major Vancouver plumbing and drainage company who’s name begins with “M”. So we call in another company who’s name begins with “W”. They do their camera inspection and say it is a grade issue but the pipes are clean. Still not convinced, I call Pristine. Daniel and Andrew found the problems - foundation crack and plugged drain tiles. There were drain tiles that had never been inspected or cleaned. All the others before Pristine, just did a superficial inspection and clean. Perfect diagnosis. Practical solution to fix, not cheap but got it right. Repaired the crack, exposed the problem drain tiles, thorough clean and install new access pipes for the future. Work was promptly scheduled and finished on time. Daily updates and took the time to explain all the work. Awesome Pristine!

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Company Response

Thank you for the wonderful review. Its nice to hear you appreciated our attention to detail. We have the knowledge and tools to resolve such issues and specialize in perimeter drainage work.

Private User
Private User
Private User reviews Coquitlam, BC
10/10

Fixing leaky shower

This was the second time I have used Pristine the first a couple of years ago when my foundation drainage runoff required inspection and flushing. I was impressed with their service and kept their contact details for the next time I had a plumbing issue. This last occasion occurred last week when I noticed a leak from my shower faucet. Although this was a relatively small job that required the swap out of a shower cartridge, the service from Pristine was again top notch. They got responded quickly, showed up on time and made repairs as promised. They are entirely deserving of the high ratings they are receiving and I would not hesitate to recommend them to anyone requiring plumbing work.

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Company Response

Thank you for the repeat custom and taking the time to leave a review.

Private User
Private User
0 reviews Toronto, ON
10/10

Fast, professional service

Yesterday I asked a handyman who was doing other work in my home to clear a bathtub drain clogged with hair. He told me it was beyond his ability and suggested Pristine Plumbing. I called and, to my surprise, Was scheduled for the very next day. Michael arrived masked up and patiently explained the work and what I would be charged. Although it is pricey, I felt he prepared me well for the expense. He cleared the clog expertly with an electric snake and explained to me two ways of avoiding this expense in the future. Well done.

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Company Response

Thank you for the excellent review. We also offer a 30 day warranty on plugged bathtubs. If it backs up again in that time we'll come back at no extra charge.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pristine Plumbing & Drainage

We offer a wide range of plumbing and drain cleaning services, 24 hours a day, 7 days a week.

Our Technicians are dedicated to providing the best service possible. We'll fix that leak or unblock that drain but at the same time leave your home or business in Pristine condition. Our fully qualified technicians will turn up with a smile on their face, boot covers on, tools in hand, ready to provide the BEST service possible.

Every service call comes with a free home plumbing inspection. One of our knowledgeable technicians will be able to make you aware of any potential problems with your plumbing systems and give you advice on how to maintain them.

https://blog.homestars.com/best-of-the-best-2020/

CATEGORIES
Plumbing, Drainage Contractors, and Drain Services
SERVICES
We offer a wide range of plumbing and drainage services for both inside and outside of your home. Our out side team specialize in perimeter drainage and water line replacements. We offer camera inspections, hydro flushing and even full replacement of perimeter drainage. We can also take care of your plumbing needs inside the house, offering such services as fixing leaky faucets, replacing hot water tanks, unclogging drains and much more. No job is too big or too small for the Pristine Touch
BRANDS
We install vast number of trusted brands such as, Moen, Delta, Waltec, American Standard, Bradford White, John Wood and many more.
WEBSITE
http://www.pristineplumbing.ca
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.