As shown in the photo, this drainage pipe under our almost 90-year-old home was no longer functioning, resulting in relatively minor drainage back-ups over the past few weeks. But when we had a major flood in our laundry area, Pristine Plumbing's prompt response to our initial phone call on a snowy day was very impressive. Daniel and Chris worked hard to diagnose the problem under our old concrete floor, which turned out to be quite extensive. They were prompt, dependable, clearly explained what the problem was and what was needed to fix it. Since this turned into a major repair job, we were very pleased to be working with them, as they provided just the kind of service we needed to feel confident about the work they did. This was a difficult and dirty job, and we appreciated their efforts to clean up the workspace, both inside and out, at the completion of each work day. Both Daniel and Chris were very pleasant to have in our home, and though we hope not to have to use their services for this kind of job again, we would have no hesitation in calling Pristine Plumbing again. Thanks, guys!!
- Approximate cost of services:
- $3,000.00
- Company Response
Thank you for the positive feed back. We always try to leave the work area in Pristine condition during and after our visit.