Repair Care

Thank you for the great review Bob. I am so pleased we were able to provide 1 hour service on a Sunday for you. We have technicians available 7 days a week all year round including evenings and weekends. We know and understand how frustrating it can be when you have a fridge that doesn't work. We want to help relieve your stress and make it as easy as possible to get it working again. Having year round service is one of the ways in which we do that. You are a pleasure to work with. We invite you to call us for any future repairs Bob.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing , electrical and HVAC.

Thank you for choosing RepairCare. We appreciate your business.

Sincerest Regards,
RepairCare Customer Service Team

Thank you for your review Louis. Our technicians will always try to repair before replacing a part. They let you know that the problem could reoccur at which time a part replacement would be required. One of the great things about our company is that any return visits and additional labour to do the repair is all covered under the flat fee. We know how frustrating and expensive it is when your appliance breaks down. We are here to help. We want to make your repairs as stress free and economical as possible. We are delighted to know that you are pleased with our service and would recommend us to a family or friend. Thank you Louis. We invite you to call us for service anytime. It was a pleasure to serve you.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing , electrical and HVAC.

Thank you for choosing RepairCare. We appreciate your business.

Sincerest Regards,
RepairCare Customer Service Team

Thank you for your review. We are so pleased that we resolved the fridge issue for you in such a manner that you would recommend us to a family or friend. We strive to provide fast, efficient, friendly and professional service as customer service is at the forefront of all we do. Thank you for letting us know that we are on meeting our goals.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing , electrical and HVAC.

Thank you for choosing RepairCare. We appreciate your business.

Sincerest Regards,
RepairCare Customer Service Team

Thank you for your review Cael. Wow!! So amazing you get the philosophy of our company!! We provide friendly, courteous and professional service without the frills so you get to keep your money in your pocket. That's exactly why we have a flat fee. There are no surprises. We have found that other companies quote a lower call out fee but that only gets them to your door and then they charge by the hour. The going rate is $110 -$125 per hour and that they charge for return visits. We do not charge for any return visits and there are no additional labour charges. no matter how long it takes. It's all covered under the flat fee. By the time the appliance is repaired it costs more than if they had gone with our flat fee. It means a lot to us to know you understand the value in what we offer and that you would recommend our services. It was a pleasure to serve you Cael. Please call us anytime. We would be happy to service you again.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing , electrical and HVAC.

Thank you for choosing RepairCare. We appreciate your business.

Sincerest Regards,
RepairCare Customer Service Team

Thank you for your review Stephanie. It means a lot to us that you would recommend us to a family or friend. Customer service is at the forefront t of all we do. Our techs are top notch. They provide friendly, courteous service and will provide helpful tips to help keep your appliance running and in good shape. Anything we can do to help. It was a pleasure to serve you Stephanie. If you need us in the future, we are here for you.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing , electrical and HVAC.

Thank you for choosing RepairCare. We appreciate your business.

Sincerest Regards,
RepairCare Customer Service Team

Thank you for your review Tom. We appreciate your feedback. Our company makes best efforts to provide same day or next day service. Although It is not possible to stock every part for every brand, we do carry the most common parts. Our technicians go above and beyond by starting their day at the vendor and will bring parts they suspect may be required in an effort to complete repair on the first visit. If we cannot get the part we do our best to expedite shipping for next day delivery. Unfortunately we cannot control when the vendor ships the parts to us. However once we receive the parts we book for same day or next day service. That's great that the process only took 5 days for you Tom. It was a pleasure to serve you. If you need us in the future, please give us a call. We would be delighted to serve you.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing , electrical and HVAC.

Thank you for choosing RepairCare. We appreciate your business.

Sincerest Regards,
RepairCare Customer Service Team

Hello Ingrid it was a pleasure servicing you. We love happy clients and this is our main mission

Thank you for your review LY. We know how frustrating it is to find a Miele tech In your area. So glad you found us and that we were able to repair your Miele dishwasher and provide you with quality service. Customer service is at the forefront of our business. Our clients are very important to us. You are very important to us. We want you to feel valued and provide you with a level of service that meets or exceeds your expectations. Thank you for letting us know that we have done that. We invite you to call us for all your future repair needs.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing , electrical and HVAC.

Thank you for choosing RepairCare. We appreciate your business.

Sincerest Regards,
RepairCare Customer Service Team

Karen, thank you so much for your review. It means a lot to us to know that even though you declined the repair for your stove, you were pleased enough with the service we provided to do a review. Wow!!! We do our best to ensure that you are provided with the service you deserve. It is our goal to help you prolong the life of your appliances by giving you helpful tips and advice while providing quality service at an affordable price. It means a lot to us to know that our efforts align with our goals. Thank you so much for your review. Please keep us in mind for any future repairs.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing , electrical and HVAC.

Thank you for choosing RepairCare Karen. We appreciate your business.

Sincerest Regards,
RepairCare Customer Service Team

Thank you for expressing your concerns. Your feedback is important to us and we appreciate you letting us know about your experience with our company.  We have many technicians throughout Canada. Our company operates in Vancouver, Edmonton, Calgary. Ottawa, Mississauga, Burlington, Toronto etc.  We have technicians on stand by as we work very hard to provide same day or next day service. We have countless reviews/testimonies that could attest to the fact that they are provided with same day, next day, and sometimes immediate service. We would not be able to do this if we are looking for a company in your area at the time of request as indicated in your review.

Yes, we do have technicians that work on a sub-contractor basis. Our techs are top-notch and take the time to explain the diagnosis.  Whether it is a technician that works with the company or one that works for the company, we (RepairCare) guarantee quality or work and service provided. We protect you (the consumer)  by providing technicians (whether subcontractor or employee)  that are screened, certified and insured. This is part of the process we undertake in providing you with excellent service. You are given the peace of mind and security that a qualified technician is coming to your home and they will not take off with your money, that they will be friendly, courteous and professional. You cannot get this from the yellow pages.Yes, we give our technicians the liberty to drive their own vehicle and use whatever method they prefer when it comes to carrying parts and tools they use. As long as they are providing top notch service, are knowledgeable, and are professional and respectful to the customer we are happy to allow the technicians to operate in the way they see fit.  Unfortunately, they cannot stock every part for every model for every appliance out there. They carry the most common parts with them and there are many times that they will make a special trip to our parts supplier before they go to your home. If we cannot provide service on the first visit, we do not  charge extra for the return visit and there are no additional labour charges in coming back to install a part no matter how long it takes. We have many testimonies that confirm a repair can and does get completed on the first visit. Unfortunately, every repair is different and as such we must adjust accordingly, always keeping you (the consumer) at the forefront.

I hope we have been able to address your concerns. Thank you for letting us know. We appreciate your business.