Consumers Energy Management

Heating & Air Conditioning
7250 Keele St Vaughan ON L4K 1Z8
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Consumers Energy Management
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97%

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Best of 2020 winner 3 timesBest of 2020winner 3 times

Reviews for Consumers Energy Management

Average customer rating:
9.9 10 (75 reviews)

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Iefim V.
Iefim V.
1 review Vaughan, BC
10/10

Furnace Replacement

Our furnace was red tagged in December because of the cracked heat exchanger. After finding out the cost of repairing the heat exchanger (which was anywhere $1000-$1900) we decided to buy a new furnace. When the agent (Edward) from Consumers Energy came he gave us all the options of the products and systems. We felt like we were his customers for years when dealing with him. After we signed the paperwork we got a call from the company few hours later to finalize the details which gave us the confidence that we deal with a good company. On the day of install we had three technicians showing up at our doors. The job was done amazing and very clean. Thank you Edward and your crew for job well done. It's been more than two weeks since we had a new furnace put in and we really like it. Well done Consumers Energy, it was a pleasure to have you work on our install.

1 of 1 people found this review helpful.
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Company Response

Thank you Iefim, your feedback is greatly appreciated. We're pleased to have you as a customer. Wish you all the best. CEM team.

barb
barb
0 reviews Toronto, ON
10/10

Air conditioner installation and ductwork adjustment

I had originally hired Lowe's to install a brand new air conditioner that I purchased from them. They sent me an HVAC company they work with called Hargrave who's technicians were non-licenced and non-knowledgeable. They touched and replace parts on my furnace and water heater which they had no clue about that almost caused a carbon leak that could have been disastrous to my house and myself.

I then by chance found Edward from Consumers Energy Management. He came over with his staff to access my grave situation and make recommendations. I arranges to have Lowes remove the Air Conditioner. and I hired Edward (Consumer Energy ) to replace it with a new American Standard AC that he sold that would be the right size needed to fit my house and re do and replace all the defective work and parts that Loews' people did.

Edward and his excellent staff, were all "licenced" to do the work properly, efficiently and to "standards" and "codes'. They were very knowledgeable, polite, and very caring about my property and did not leave any mess when they were done. After my second AC was installed I felt safe in my home again. Since purchasing and installing my AC, I have had Edward and his technician Kam (or Cam) fix my water tank which now continues to work perfectly.

Upon his recommendations I had him make some ductwork adjustments

to create better air flow through out my house. In 25 years living here I have never been as comfortable nor had the equal air flow of both the furnace and the AC reach the 3rd floor as I do now since Edwards people fixed and adjusted it. He is now the ONLY company that I would allow to touch any of my HVAC equipment. I have complete confidence in Edward and hi team. He can be relied on to help you out at 2:00 PM in the afternoon as well as 2:00 AM in the middle of the night if it's an emergency. He will return your calls and txt in time and will show up to your place when he says he will. When they show up to work, they will literally give you the "red carpet" treatment.

Edward and his staff, can and will clearly explain everything to you regarding solutions and recommendations they have to fix your problem. I very highly and confidently recommend to anyone with a house or a business location that has any HVAC concerns or looking to purchase new HVAC equipment to feel confident to call Edward at Consumer Energy Management and be assured you will not have to call anyone else after that. He (they) will take care of you as if you were their own family.

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Company Response

Thank you Janet, your feedback is very appreciated. It was also a pleasure working with you. We wish you all the best. CEM team.

Duncan
Duncan
1 review Oakville, ON
10/10

Water Heater Installation and Natural Gas pipe change for 3/4 to 1 inch

Edward’s team (Idress & Allan) made it through the snow and freezing rain to perform the work. They were very professional and courteous and even put down drop cloths to keep the house clean. I will definitely keep them in mind for my next unexpected job.

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Company Response

Thank you Duncan, your feedback is greatly appreciated. Please let us know of your future projects. We wish you all the best. CEM team.

Mohamed
Mohamed
0 reviews Mississauga, ON
10/10

Tankless water heater install

I greatly appreciated the professionalism of Mr Edward and quality work done by his crew Idris and Allen.

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Company Response

Thank you Mohamed, your feedback is greatly appreciated. We wish you all the best. CEM team.

allen.salimi
allen.salimi
0 reviews Barrie, ON
10/10

Ac Unit and Tankless Installation

Quick and professional company. They’re friendly technicians answered all of my questions! Thank you for the beautiful work!

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Company Response

Thank you Allen, it was a pleasure working with you.
We wish you all the best. CEM team.

Richardaung107
Richardaung107
0 reviews Vaughan, ON
8/10

Replacement of Hot Water Tank.

I purchased a Tankless Hot Water Heater from Consumer Energy Management November 2019. Edward is a good sale representative and the post sale service is my satisfaction.

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Company Response

Thank you Richard, your feedback is appreciated. All the best to you. CEM team.

Amy
Amy
0 reviews Toronto, ON
10/10

Furnace and AC installation

Consumers Energy was referred to us by our next door neighbor. The process went smooth from very beginning to the day of installation. Technician Idris was amazing and did a fantastic job. Edward was on top of everything and when the installation was done he came back and made sure that everything was left clean. We're very happy with this company.

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Company Response

Thank you Amy. We appreciate your kind feedback. Please let us know if you need any help in the future. All the best. CEM team.

kathi from Toronto
kathi from Toronto
2 reviews Toronto, ON
10/10

Hot Water Heater replacement

Contrary to the corporate name, the service was anything but. Edward was professional and personal - diligent upfront, taking the time for a site visit so there were no surprises on the day. He beat competitors' price by $500 and was able to bring gas fitting to code charging a mere $90 more. I am so impressed with this experience, I would not only recommend Consumers Energy Management to others, but I am a now a HomeStars fan and will use this site for all future work. Thank you Edward, and thank you HomeStars.

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Company Response

Thank you Kathi. It was also a pleasure working with you. Let us know if you need other services. We wish you all the best. CEM team.

kathi
kathi
0 reviews Toronto, ON
10/10

Hot water heater replacement

Consumer Energy may have a corporate name but they are anything but. The personalized, top notch service I received with competitive prices, 400$+ better than the competition. What more can I say. Once they arrived the job was bigger than expected but I was only charged 90$ more. All in all an amazing TO experience.

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Company Response

Thank you Kathi. We also had a pleasure dealing with you. We wish you all the best and hope to work with in the future. CEM team.

Chris
Chris
3 reviews Toronto, ON
10/10

Tankless Hot Water/Boiler Combi Install

Edward and his team did a fantastic job. We had no hot water or heating and Edward was able to get all of the parts and installation crew onsite in a couple days. The install was done on the same day (including removal of the previous units). Tankless system is working great. Thanks Edward!

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Company Response

Thank you Chris. We also had a pleasure working with you. We wish you all the best. CEM team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Consumers Energy Management

Consumers Energy Management offers following services: Furnace and Air Conditioner Repair, HVAC Maintenance, Water Softeners, Sales and Service. We also offer following services: Heating and Cooling Protection Plans, Duct Cleaning, Attic Insulation, Home Inspection.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Humidifiers, Indoor Air Quality, Water Softeners, Generators
SERVICES
Furnace and Air Conditioner Repair Maintenance, Protection Plans, Duct Cleaning, Attic Insulation, Home Inspection.
BRANDS
American Standard, Armstrong, Goodman, Keeprite, John Wood/GSW, Navien, Rinnai, Bosch, Giant, Honeywell, AprilAire, General Aire
SPECIALITIES
Specializing in residential and light commercial HVAC applications.
WEBSITE
http://www.ConsumersEnergyManagement.ca
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
6
RETURN POLICY
6 months
PAYMENT METHOD
Visa, Master Card, Cash, Cheques, Financing, Rental
LICENSES
TSSA, HRAI
MEMBERSHIPS
BBB, AIR MILES, Baeumler Approved Contractor
LIABILITY INSURANCE
Yes
DIPLOMAS
Navien Certification, Bosch Cerification
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
200
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
up to 12 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.