Edward was excellent to work with. I had the team perform a hot water tank install. I am very impressed with their attention to detail and cleanliness.
He gave me an accurate quote, inspected the jobsite, and asked all of the right questions and took all the relevant measurements.

On the day, he showed up with his installer, and they were courteous and professional. The jobsite was kept tidy, and precautions were taken to be extra clean. Even though the install was slightly more challenging than they expected, they took time to pay attention to detail.

The install was excellent, I was very happy with the service and the transaction was honest and excellent.

Consumer energy did a fantastic and professional job installing our new air conditioner and bbq gas line. The staff was friendly and knowledgeable and they provided excellent service at a great value. I would definitely recommend them to others.

2 gentlemen showed up right on time and installed a pipe to connect the gas line from the basement to my balcony. They also helped me to carry the bbq onto the balcony and connect it to the gas line. Everything was great, I would highly recommend them to other people who need work done on their gas equipment.

Edward came and priced the work. I planned to do the work about a month away. When I was ready, I called him and scheduled the work for the following week. He came with his installer on the day of installation and they finished the installation in one day. I’m new to the tankless heater process and have to adjust to the use of the unit.
Edward’s team is great.
Thank you

These guys are a pleasure to work with. I hired them to replace my AC unit. They guided me through the process of selecting the right unit, explaining the options and suggesting the best placement options. I decided to go with a wall mounted unit as per their recommendation, and couldn't be happier. Not only did it free up a lot of space on our deck by mounting it on the wall, the installation was top notch and the unit itself is VERY quiet.

Edward is very knowledgable and honest and made the whole process a breeze. I will definitely use Consumers Energy Management again.

The team that performed the installation was highly skilled and professional. We are extremely happy with the product and service received.

I've used Consumers Energy Management to replace all the ducts in the house and a short while later put in a new furnace, tankless hot water heater and AC. Unlike other companies I had quote, Edward took a couple hours to walk through the house with me and offer suggestions on what work should be done and where. Other companies were in and out in 10 minutes.

When replacing the HVAC systems, Edward and his team took care to make sure everything installed was done in a neat and tidy way, checking if I was ok with where things would be located. Furthermore, due to uncertainties of closures as a result of COVID-19, he brought in a two teams to install the HVAC systems ensuring it would get done in a single day.

This level of care and attention built a lot of trust, I would (and have) gladly recommend them again.

Eddie and his team were very courteous and professional. They encountered some tough situations while carrying out the installation but worked through the process and made it happen. I would recommend him to my family and friends .

Our ageing furnace required expensive repair, and we made the decision to replace it instead. We also decided to replace the hot water tank with a tankless heater, and replace the AC unit as well.

After getting quotes from several companies, CEM came in literally *thousands* of dollars below the competition, for higher-quality hardware. Edward took meticulous care of explaining all the different options, describing the process, planning out the installation, and also gave very helpful advice on how to get the best rebates. As soon as we decided to proceed with the installation, it only took a few days to get it scheduled. The crew was at our house at 9 AM sharp, they were very well organized and professional, and completed the entire install on the same day with minimal disruption (I was at home in case any questions arose, but they really just went ahead and did everything right). We did encounter one small post-installation issue, and Edward went above and beyond to resolve it and explain to us the correct way of operating our new hardware.

Overall I couldn't be happier with our upgrades, and the entire experience was flawless. Edward and team exceeded our expectations by light-years. Thank you, CEM!

Our furnace was red tagged in December because of the cracked heat exchanger. After finding out the cost of repairing the heat exchanger (which was anywhere $1000-$1900) we decided to buy a new furnace. When the agent (Edward) from Consumers Energy came he gave us all the options of the products and systems. We felt like we were his customers for years when dealing with him. After we signed the paperwork we got a call from the company few hours later to finalize the details which gave us the confidence that we deal with a good company. On the day of install we had three technicians showing up at our doors. The job was done amazing and very clean. Thank you Edward and your crew for job well done. It's been more than two weeks since we had a new furnace put in and we really like it. Well done Consumers Energy, it was a pleasure to have you work on our install.