Consumers Energy Management

Professional service completed on time and on budget. Great experience. Would easily recommend to others.

Good price and workmanship very professional and helpful with any of my questions I sure recommend this company to any one.

Fast and friendly service with little sales pitch and great communication. Have used them before and would in the future.

Had Edward and his team in to install a new tankless water heater. I didn't know much about the product and they took the time to explain the benefits to me that most people don't know. He offered a competitive price, showed up on time and went above my expectations when cleaning up. I definitely recommend this company for your HVAC needs. They are very knowledgeable.

Edward from Consumers Energy Management showed an excellent customer service commitment. He returned my call while he was on vacation, and upon returning from his vacation around 7 PM set out to our house to fix the problem with our heat water unit (stayed until 9:30 PM). He had to come again and, finding the faulty part, ordered the part. Upon receiving it, he immediately came back and fixed the issue. I just paid for cleaning the unit.

The service man (I think he is the owner of the business) arrived on time and proceeded to start on the job. He was courteous and stayed completely focussed on the job. He would provide relevant and helpful information on furnace operation. He was a neat worker and completed the job within reasonable time.

We are very satisfied with Consumers Energy Management and will certainly use them again.

After our 13 year old rare boiler started leaking carbon monoxide, we decided on Consumers Energy Management based on reviews and Edward's site visit. They were able to replace our boiler and make improvements to things that had been done by previous owners that were not up to code, and did not charge for additional labour that was required to complete those updates. Our boiler is working better than ever, our home is warm, and we were treated with kindness and respect throughout. As new homeowners who have had a number of upgrades needed in the past year, we know this isn't always the case. I would recommend Edward and his team most highly.

I never write reviews, but this company is just excellent. I have now used them for tankless hot water and a new furnace. I have worked with Ed both times from Consumers Energy. Ed and the team are extremely knowledgeable, thorough and very patient explaining how everything works. I'm now ready to be a very junior HVAC assistant ;)

Edward was very accommodating in arranging the time to quote and the time to install. The crew showed up on time and with all the pieces needed to complete the job. The complete job (5 rooms) was done in two days. Everyone was very professional. I would recommend getting the AC line cover kits installed at the time of the order, they just look great. The Mitsubishi units are extremely quite as promised by Edward.

Great Job!!

We planned to replace our 15-year old furnace even if it was still working. On a long weekend Saturday , I left a message to CEM and did not expect a reply until after the Labor Day. About an hour later, I was surprised to receive a phone call from Edward who even asked if he could come to assess the same day. He gave me two reasonable quotes from two different brands after an inspection. After doing some researches, I emailed him many questions at different occasions and he replied promptly. This was enough to convince me that I have found the right company without a third opinion from others. I even selected the brand that he recommended. I must say that the brand was not even listed at his company's profiles.
Edward is truly a consultant , not a salesman. He is trustworthy, knowledgeable, efficient, well organized and skillful in management of his time. we trusted each other enough not to sign a contract until the job completed. We paid according to his quote. The technician, Idris and his assistant also worked very hard to get the job done on time.
Businesses often take a long time to establish good reputation and good customers reviews. I am sorry to say that some squander their reputation through bad attitudes, overprice etc. I congratulate CEM team who takes effort to maintain its good rating.