Consumers Energy Management

Heating & Air Conditioning
7250 Keele St Vaughan ON L4K 1Z8
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Consumers Energy Management
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98%

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Reviews for Consumers Energy Management

Average customer rating:
9.9 10 (91 reviews)

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Chris in Toronto
Chris in Toronto
4 reviews Toronto, ON
10/10

New AC Unit

These guys are a pleasure to work with. I hired them to replace my AC unit. They guided me through the process of selecting the right unit, explaining the options and suggesting the best placement options. I decided to go with a wall mounted unit as per their recommendation, and couldn't be happier. Not only did it free up a lot of space on our deck by mounting it on the wall, the installation was top notch and the unit itself is VERY quiet.

Edward is very knowledgable and honest and made the whole process a breeze. I will definitely use Consumers Energy Management again.

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Company Response

Thank you Chris. It was also a real plesure working with you. We wish you all the best. CEM team

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Tankless hot water unit and installation

The team that performed the installation was highly skilled and professional. We are extremely happy with the product and service received.

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Company Response

Thank you for your feedback. We also value your business. All the best. CEM team.

Lisa P. in Mississauga
Lisa P. in Mississauga
12 reviews Mississauga, ON
10/10

Excellent Service

Edward was excellent to work with. I had the team perform a hot water tank install. I am very impressed with their attention to detail and cleanliness.
He gave me an accurate quote, inspected the jobsite, and asked all of the right questions and took all the relevant measurements.

On the day, he showed up with his installer, and they were courteous and professional. The jobsite was kept tidy, and precautions were taken to be extra clean. Even though the install was slightly more challenging than they expected, they took time to pay attention to detail.

The install was excellent, I was very happy with the service and the transaction was honest and excellent.

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Company Response

Thank you, Lisa. Your feedback is very appreciated. It was a pleasure working with you as well. We wish you all the best. CEM team.

Paul in Toronto
Paul in Toronto
4 reviews Toronto, ON
10/10

Took time to walk through the whole job

I've used Consumers Energy Management to replace all the ducts in the house and a short while later put in a new furnace, tankless hot water heater and AC. Unlike other companies I had quote, Edward took a couple hours to walk through the house with me and offer suggestions on what work should be done and where. Other companies were in and out in 10 minutes.

When replacing the HVAC systems, Edward and his team took care to make sure everything installed was done in a neat and tidy way, checking if I was ok with where things would be located. Furthermore, due to uncertainties of closures as a result of COVID-19, he brought in a two teams to install the HVAC systems ensuring it would get done in a single day.

This level of care and attention built a lot of trust, I would (and have) gladly recommend them again.

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Company Response

Thank you Paul, your feedback is very much appreciated. We also appreciate your decisiveness. We wish you all the best. CEM team.

Larisa
Larisa
0 reviews Mississauga, ON
10/10

Tankless water-hitter

Eddie and his team were very courteous and professional. They encountered some tough situations while carrying out the installation but worked through the process and made it happen. I would recommend him to my family and friends .

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Company Response

Thank you Larisa, your feedback is greatly appreciated. It was indeed challenging installation and we want to thank you for your patience. We wish you all the best. CEM team.

Eugene in Toronto
Eugene in Toronto
2 reviews Toronto, ON
10/10

Excellent furnace+AC+water heater replacement

Our ageing furnace required expensive repair, and we made the decision to replace it instead. We also decided to replace the hot water tank with a tankless heater, and replace the AC unit as well.

After getting quotes from several companies, CEM came in literally *thousands* of dollars below the competition, for higher-quality hardware. Edward took meticulous care of explaining all the different options, describing the process, planning out the installation, and also gave very helpful advice on how to get the best rebates. As soon as we decided to proceed with the installation, it only took a few days to get it scheduled. The crew was at our house at 9 AM sharp, they were very well organized and professional, and completed the entire install on the same day with minimal disruption (I was at home in case any questions arose, but they really just went ahead and did everything right). We did encounter one small post-installation issue, and Edward went above and beyond to resolve it and explain to us the correct way of operating our new hardware.

Overall I couldn't be happier with our upgrades, and the entire experience was flawless. Edward and team exceeded our expectations by light-years. Thank you, CEM!

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Company Response

Thank you Eugene. Your feedback means a lot to us. We wish all the best and hope to serve you in the future. CEM team.

Iefim V.
Iefim V.
1 review Vaughan, BC
10/10

Furnace Replacement

Our furnace was red tagged in December because of the cracked heat exchanger. After finding out the cost of repairing the heat exchanger (which was anywhere $1000-$1900) we decided to buy a new furnace. When the agent (Edward) from Consumers Energy came he gave us all the options of the products and systems. We felt like we were his customers for years when dealing with him. After we signed the paperwork we got a call from the company few hours later to finalize the details which gave us the confidence that we deal with a good company. On the day of install we had three technicians showing up at our doors. The job was done amazing and very clean. Thank you Edward and your crew for job well done. It's been more than two weeks since we had a new furnace put in and we really like it. Well done Consumers Energy, it was a pleasure to have you work on our install.

1 of 1 people found this review helpful.
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Company Response

Thank you Iefim, your feedback is greatly appreciated. We're pleased to have you as a customer. Wish you all the best. CEM team.

barb
barb
0 reviews Toronto, ON
10/10

Air conditioner installation and ductwork adjustment

I had originally hired Lowe's to install a brand new air conditioner that I purchased from them. They sent me an HVAC company they work with called Hargrave who's technicians were non-licenced and non-knowledgeable. They touched and replace parts on my furnace and water heater which they had no clue about that almost caused a carbon leak that could have been disastrous to my house and myself.

I then by chance found Edward from Consumers Energy Management. He came over with his staff to access my grave situation and make recommendations. I arranges to have Lowes remove the Air Conditioner. and I hired Edward (Consumer Energy ) to replace it with a new American Standard AC that he sold that would be the right size needed to fit my house and re do and replace all the defective work and parts that Loews' people did.

Edward and his excellent staff, were all "licenced" to do the work properly, efficiently and to "standards" and "codes'. They were very knowledgeable, polite, and very caring about my property and did not leave any mess when they were done. After my second AC was installed I felt safe in my home again. Since purchasing and installing my AC, I have had Edward and his technician Kam (or Cam) fix my water tank which now continues to work perfectly.

Upon his recommendations I had him make some ductwork adjustments

to create better air flow through out my house. In 25 years living here I have never been as comfortable nor had the equal air flow of both the furnace and the AC reach the 3rd floor as I do now since Edwards people fixed and adjusted it. He is now the ONLY company that I would allow to touch any of my HVAC equipment. I have complete confidence in Edward and hi team. He can be relied on to help you out at 2:00 PM in the afternoon as well as 2:00 AM in the middle of the night if it's an emergency. He will return your calls and txt in time and will show up to your place when he says he will. When they show up to work, they will literally give you the "red carpet" treatment.

Edward and his staff, can and will clearly explain everything to you regarding solutions and recommendations they have to fix your problem. I very highly and confidently recommend to anyone with a house or a business location that has any HVAC concerns or looking to purchase new HVAC equipment to feel confident to call Edward at Consumer Energy Management and be assured you will not have to call anyone else after that. He (they) will take care of you as if you were their own family.

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Company Response

Thank you Janet, your feedback is very appreciated. It was also a pleasure working with you. We wish you all the best. CEM team.

Duncan
Duncan
1 review Oakville, ON
10/10

Water Heater Installation and Natural Gas pipe change for 3/4 to 1 inch

Edward’s team (Idress & Allan) made it through the snow and freezing rain to perform the work. They were very professional and courteous and even put down drop cloths to keep the house clean. I will definitely keep them in mind for my next unexpected job.

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Company Response

Thank you Duncan, your feedback is greatly appreciated. Please let us know of your future projects. We wish you all the best. CEM team.

Mohamed
Mohamed
0 reviews Mississauga, ON
10/10

Tankless water heater install

I greatly appreciated the professionalism of Mr Edward and quality work done by his crew Idris and Allen.

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Company Response

Thank you Mohamed, your feedback is greatly appreciated. We wish you all the best. CEM team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Consumers Energy Management

Consumers Energy Management offers following services: Furnace and Air Conditioner Repair, HVAC Maintenance, Water Softeners, Sales and Service. We also offer following services: Heating and Cooling Protection Plans, Duct Cleaning, Attic Insulation, Home Inspection.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Humidifiers, Indoor Air Quality, Water Softeners, Generators
SERVICES
Furnace and Air Conditioner Repair Maintenance, Protection Plans, Duct Cleaning, Attic Insulation, Home Inspection.
BRANDS
American Standard, Armstrong, Goodman, Keeprite, John Wood/GSW, Navien, Rinnai, Bosch, Giant, Honeywell, AprilAire, General Aire
SPECIALITIES
Specializing in residential and light commercial HVAC applications.
WEBSITE
http://www.ConsumersEnergyManagement.ca
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
6
RETURN POLICY
6 months
PAYMENT METHOD
Visa, Master Card, Cash, Cheques, Financing, Rental
LICENSES
TSSA, HRAI
MEMBERSHIPS
BBB, AIR MILES, Baeumler Approved Contractor
LIABILITY INSURANCE
Yes
DIPLOMAS
Navien Certification, Bosch Cerification
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
200
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
up to 12 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.