Vp Cleaning Services

House & Apartment Cleaning
286 Major Mackenzie Dr East Richmond Hill ON L4C 8T3
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

87%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Vp Cleaning Services

Average customer rating:
8.5 10 (27 reviews)

Sort by

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Clean as a whistle

I came home from the hospital and was unable to clean my apartment. VP Cleaning Services really helped me with this task. My whole entire apt. was spotless when they were done. I would recommend to others.

Was this review helpful?
Company Response

Dear Client,

Thank you for sharing your experience with our service during this challenging time for you. We are so happy that we have been able to meet all of your expectations and hopes and to have been part of making your life easier. We look forward to serving you in future. Have a quick and safe recovery!

Kindest wishes,
VP Cleaning Services Team

R&B
R&B
0 reviews Richmond Hill, ON
10/10

Cleaning

Excellent personnel and service plus another eleven words. thanks and keep up the good work - thanks

Was this review helpful?
Company Response

Dear R&B thank you for the thoughtful review. We are so happy we are meeting your expectations! It is always a pleasure to serve you.

OL
OL
0 reviews Toronto, ON
10/10

Residential cleaning

I have been a client for several years. The customer service is excellent and the cleaners consistently do a good job. If you are looking for someone to clean your house/apartment, I would highly recommend.

Was this review helpful?
Company Response

Hello OL! Thank you for your time and your positive feedback. We value you as a client and it is always a pleasure to serve you.

Greg
Greg
3 reviews Richmond Hill, ON
10/10

Cleaning service

Great people to deal with, great workers. I look forward to cleaning day every time. Joy to have a clean house.

Was this review helpful?
Company Response

Thank you for the review Greg! We are always happy to provide you with best services every time!

Lyuba I.
Lyuba I.
0 reviews Richmond Hill, ON
10/10

Residential cleaning

VP cleaning services has always provided me with very thorough out cleaning service. Whenever I need a sevice, I always turn to them.

Was this review helpful?
Company Response

Thank you Lyuba for the wonderful review. We are always proud to serve you whenever you need us.

Boris Baitsov in Richmond Hill
Boris Baitsov in Richmond Hill
1 review Richmond Hill, ON
10/10

Great work on a difficult project

Great service from Valentina and her team. Professional and very responsive. We had a very difficult cleaning job that they were able to take on. They were very thorough with everything. I would highly recommend.

Was this review helpful?
Natalie L in Richmond Hill
Natalie L in Richmond Hill
1 review Richmond Hill, ON
10/10

Monthly house cleaning

We found VP Cleaning Services through multiple friends of ours who use their services for weekly/monthly house cleaning. We had never thought to have a cleaning service before, but after hearing our friends constantly praising Valentina and her team we thought we’d give it a try!

When Evgenia was finished cleaning our home we were shocked! We are clean people to begin with and clean our home thoroughly weekly, but I can assure you I’ve never seen my house so clean! The baseboards were immaculate, the faucets and even the door handles sparkled. So many tiny details were taken care of that I didn’t think she would consider! Amongst those details Evgenia cleaned under our kitchen sink, under our large area rug in the living room, dusted the wine bottles on our wine rack, scrubbed the grout in our bathrooms and wiped the risers of our stairs by hand. She even lifted our mattress and vacuumed the dust between our mattress and box spring. After seeing the quality of service VP provided us with we were more than happy to go on a regular monthly schedule.

Lastly, but most definitely not least Valentina was a pleasure to deal with she’s so friendly and accommodating of our schedule and Evgenia is so sweet! I also really appreciate the reminder emails.

Thank you once again Valentina, Evgenia, Ana and team!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Dearest Natalie,

Thank you so much for your review, for your support and for the trust you put in us. We are honoured. It is truly our pleasure to take care of your home and we will always strive to exceed your expectations.

Best wishes,
VP Cleaning services

kjackson
kjackson
1 review , ON
8/10

Home and Office cleaning services

VP Cleaning has staff clean our office and our home twice a week, coming in early in order to complete the office cleaning before staff arrive.

Was this review helpful?
Arthur
Arthur
5 reviews Whitchurch-Stouffville, ON
0/10

House cleaning

I have this service three times, the two ladies were very rude, they keep dropping their stuff on my hardwood floors and hit every piece of furniture and wall trims with the vacuum cleaner, they got mad when I asked them to be careful. About the quality of their service there’s nothing good to say, they just dust, vacuum and did not clean bathrooms, they also didn’t use any cleaning product and only used water. I would not recommend this company to anyone.

1 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hi Arthur,

We are very sorry that you feel this way, but we find that you are a bit unfair to us with this review. As we explained to you in a thorough e-mail, you never communicated with us any issues that occurred. We were simply unaware that you wished things to be different.
We apologize if our ladies seemed rude, but please know that they sign a contract with us, specifying that they have to have a positive and tolerant attitude towards our clients. If there's a problem, they always contact the manager and never engage the client in conflict. Also, the team you had were actually very happy to have you as a regular client and always looked forward to serve you.
Yes, one of the ladies dropped the vacuum on one occasion, which we communicated to you and for which we all apologized. We have instructed the ladies to be extra careful, especially in your home. We have never done any damage to your home and we always, always give our best to be extra careful and vigilant with our clients' properties.
When it comes to supplies, we absolutely stand behind the guarantee that we always use supplies. The manager is very strict about that: she ensures all ladies have proper supplies and equipment - ones that match the clients'health and their property's needs - and knows exactly which supplies and how much are used for each client. This is so, because we believe that the quality of our service and the health of our ladies depend on that! We are sorry you were under the impression your team didn't use supplies, but rest assured, they always did!
On a final note, we understand that in some cases clients are not happy with the team we assign them. In these cases, we have communicated with clients and sent them a team or lady who matches their preferences best. We always make our priority to meet the clients'needs and expectations. But you didn't give us the chance to do so. We offered you to change your team and to work with any other accommodations/needs you have. But you didn't communicated with us and didn't even reply to our willingness to be of a better service to you.
These are the reasons we find your review unfair and misleading. Nevertheless, we thank you for being our client, and if you ever wish to work with us, we will be happy serve you.

Best wishes,
VP Cleaning Services

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vp Cleaning Services

Our European high quality home and office cleaning service, always exceeding our customers’ expectations. We promise you the most affordable prices, flexible working time, and the best quality cleaning service. Most importantly, by being our client we guarantee you that your home, belongings, and privacy will never be safer.The European VP Professional Cleaning Services is a high quality home and office cleaning service. By providing an excellent residential and commercial cleaning service, our team steadily expands and continues to exceed our customer's expectations.

We know that you take pride in your home, and we take pride in the work we do! We always strive to make your home a cleaner, healthier and more enjoyable living space.

We offer recurring domestic and commercial cleaning services daily, weekly, bi-weekly, monthly, and even occasionally.

Also, we provide the same professional and detailed service in particular settings, such as: VP cleaning services Promotions
Real-estate clean ups (open house and post sell)
Spring / Seasonal clean up
Move in clean ups
End of tenancy cleaning
Post construction clean ups
After builder clean ups
Pre/post event clean-ups
Offices cleaning
We provide janitorial cleaning services for a variety of industries, including the following:
Medical Clinics
Property Managed Buildings
Stores
Auto Dealerships
Day Cares, Schools
Bakeries
Fitness Centers and etc.
We offer a variety of house cleaning additional options for our client’s convenience:
Housekeeping
Unpacking and packing assistance
Party help
Emergency / Last minute house cleaning
Cleaning with Eco-friendly products
Natural Aromatherapy cleaning
For those customers who have specific needs, we are happy to design a customized cleaning program!!!
Many of our customers are enjoying our service year after year and often refer us to their friends, so they too can free up more precious time.

For your protection and peace of mind....
VP Cleaning service is Fully Insured with 2,000,000 in general liability insurance allowing you to rest easy knowing your home is protected.
Award in 2017 for Best Cleaning Service in Richmond Hill, Ontario

CATEGORIES
House & Apartment Cleaning
PRODUCTS
We use all natural supplies. Please check our cleaning products to buy on line :http://www.amway.ca/valentinapuncheva
SERVICES
Professional cleaning, Maid services, Janitorial services. Offices, apartments,houses cleaning.Post renovation,Open houses, Move in/ Move-outs professional cleaning. Commercial cleaning. One time deep cleaning/ Spring clean up. On line booking available.Last minute emergency cleaning service.
WEBSITE
http://vpcleaningservices.com
YEAR ESTABLISHED
2005
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
PayPal, Visa, Master Card,Personal cheque, E-Mail transfer,Cash
LICENSES
Yes
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
http://vpcleaningservices.com/terms
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.