True Flame Gas Repair Services Ltd.

Our living room fire place was not used for many years and was not properly maintained. Jeff from True Flame was able to come by at a time working with our busy schedule and preform the cleaning/servicing. He was very professional and able to answer any questions we had a bout the unit. He also was able to install a remote to control the unit during his visit which makes it very convenient to use.
I would highly recommend True Flame for future service/repairs required.

Found I couldn't get my fireplace lit after many attempts and even had son in law come over to see if he could help me. No luck so I called a friend for recommendation for a reliable repair service company.
Found Jeff courteous, efficient and very knowledgeable. Got everything working and even better than before - higher flames and nice embers even. Would recommend True Flame to anyone if you are looking for the best repair company in Mississauga.

Jeff has been absolutely amazing. He has come to my home twice now, once because I foolishly did not remember that remotes require batteries and today because I had a gas leak. I knew that because the leak was at the actual pilot valve that I was going to have an expensive day, especially since I have a discontinued fireplace make and model and parts are next to impossible to find.

Jeff found them, he sourced a less expensive option to provide the same result saving me about 300.00. The fireplace is now back in working order and Jeff did the cleaning too so it looks fantastic.

I really appreciate the work that Jeff does and would recommend him to anyone who requires fireplace maintenance or repairs.

Thanks Jeff

Lynn

Very satisfied with Jeff. He arrived on time and quickly diagnosed my pool heater problem. Had the parts with him and fixed it just as fast. Will definitely call him again if needed.

Jeff is great - higly recommend him.
I had a pool heater pilot-light issue and he took care of it very well, and made a few good recommendations for my pump.
He’s a detailed and genuine professional technician - really enjoyed speaking with him.

Can't speak highly enough of the service I received.

Left a voicemail over the long weekend, received return call Tuesday AM, service/repair visit promptly at agreed time the following day.

Jeff thoroughly explained my issue in terms I could understand, what he'd need to do to fix/repair.

Prompt, efficient, courteous, value for money service.

Replace gas control valve and fan sensor switch on gas fireplace. Was very happy with the work and how it was done

This is the second time I have called Jeff for his services and I have to say I'm impressed with his knowledge and professionalism. It had been 3 years since he last serviced my fireplace and I required maintenance & cleaning especially after an extensive renovation with dust...etc. Jeff did a thorough cleaning & inspection, replaced embers and tested for carbon monoxide leaks. Good to go for next season!
Should mention that I had the original blower fan replaced 3 years ago, no issues so far. Jeff does not install cheap Chinese blower fans...he uses ones I think that are made in Slovenia, better quality.

First off I was impressed at the quick response I received from Jeff when I called to inquire about getting my fireplace repaired. Jeff came to the house and did a thorough inspection of the fireplace, chimney and gas line. After some discussion, we determined the fireplace, which was over 25 years old, was not worth fixing. Jeff did a great job explaining all the problems with the stove and chimney and the safety concerns he had.
While I didn't get the fireplace working, as I had hoped, I felt confident with Jeff's recommendations and look forward to having him back to do more work in the future.

Very professional knew what to do
Easy to talk to would recommened him
100 percent