Ecosparkle

House & Apartment Cleaning
Newmarket ON L3X 2B6
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97%

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Reviews by rating (past 12 months)
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Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Ecosparkle

Average customer rating:
9.7 10 (179 reviews)

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Alvin  in Woodbridge
Alvin in Woodbridge
10 reviews Vaughan, ON
10/10

House Cleaning

The team did a great job cleaning the house as requested. They were professional and worked efficiently within the time frame requested. I would use them again and would recommend them.

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Company Response

Hi and thank you very much the 10 star review , Csaba

Pat Pagliuso from Markham
Pat Pagliuso from Markham
8 reviews Vaughan, ON
10/10

Fantastic cleaning service!

I used this company for two years and I am amazed at the professionalism and the care that the girls use when cleaning my house.
Csaba has great communication with his client and I could not be happier with their service.
I also used them to clean the windows and the young man did an amazing job.
Thank you everyone
Pat Pagliuso

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Company Response

Hi Pat thank you so much the 10 star review! Csaba

NHT2016
NHT2016
3 reviews Toronto, ON
3/10

Did not complete what was requested

I hired Ecosparkle once in July 2020.

I found them on Homestars and opted to hire them as they were 40% less than another quote I received.

Csaba was quick to respond to my request and was able to accomdate the time I requested.

I live in a semi-detached house.

I was looking for a company to complete a move out/in clean, as our basement tenant was moving out and another was moving in. Additionally, I was also looking to have the main floor and upstairs cleaned (I had never had our house cleaned, so I thought this was a good time to try it out).

The 2 workers arrived on time and were polite. I asked if they wanted to go over everything and they said they would start at the top of the house first and work their way down. They did a good job on the upstairs and the main floor.

While they were cleaning the main floor, I asked them to get me (as I was working upstairs) so I could let them into the basement (separate entrance). They did not come and get me, but rather let themselves in to the basement when they were done.

When they were finished, I tipped them and they left.

After going down to the basement, it became clear very quickly that they did not perform what I would consider a thorough cleaning. There was dirt on the floor in the closet, the baseboards were not cleaned, some cupboards were not cleaned, the washer and dryer were not cleaned, the inside of the oven was not cleaned nor were behind the oven or fridge.

After I alerted Csaba to this, he asked if I told them the workers to do a move in/out clean. I said I did not. First, this was communicated to him in writing from the onset. Also, they opted to start at the top of the house, and did not come get me when they were ready to start the basement.

This was frustrating because 1) I had a new tenant moving in the next day, and 2) because I stayed up until 2am cleaning what was missed myself. While this next part is not Csabas fault, it happened to be my daughters birthday the day after the cleaning took place - and I missed wrapping presents/decoring the night before because I had to clean.

When I asked Csaba if anything could be done, he offered me a 7% discount.

I paid and opted to write this review.

Pros: Quick response, polite staff, work that was done was good.
Cons: Did not do what was requested, situation was not rectified.

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Company Response

Hi and thank you for your honest review! Csaba

Edirol
Edirol
1 review Markham, ON
8/10

4500 ft (inc basement) Move-In Cleaning

Ecosparkle (Csaba) arranged for two people to clean our house. The house was already "swept clean" so this was just for another vacuum/mop pass. They performed a basic wipe down all the cabinets and drawers as well as the kitchen appliances. The one appliance that was not cleaned inside however was the range hood. Perhaps there was a miscommunication, but instead of degreasing the filters, they only wiped down the exterior of the range hood. Overall a good general cleaning of the house at a good price.

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Company Response

Hi and thank you very much your review, very sorry for the missed part, Csaba

Private User
Private User
Private User reviews Mississauga, ON
9/10

Great job!

Great job! The team was on time and did a thorough job. They were also very flexible in accomodating my change of days due the city works and water outage. However the time estimate was not so accurate and as my job was the last one for the day, they were unable to complete the full house.
I would still recommend them but for a move-in clean you may want to add an extra hour or 2 buffer depending on the size of the property.

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Company Response

Hi and thank you so much your review!! Csaba

Christina Jones
Christina Jones
2 reviews Mississauga, ON
10/10

First cleaning

We had our first cleaning today and was happy with the services. We did 3 hours with 2 cleaning ladies for a 2000-2500 house. They both were very nice, personable and got right to work after a tour of the house. They even cleaned a spot that had food splatter that was kind of hidden near the floor. The communication via email and text with the office is also super quick which is great! Very happy with not needing to provide cleaning products and feel good that they use natural non toxic products as I have a baby. So far so good! I would definitely recommended the company.

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Company Response

Hi Christina glad you happy with the job! Thank you so much your 10 star review , Csaba

Private User
Private User
Private User reviews Brampton, ON
10/10

Window Cleaning

I found this company online and was attracted by their claim of using green products, which they did. Arnold did a good job cleaning all windows inside and outside, including screens and tracks. He was on time, polite, and personable. His boss, Csabo, was quick to reply all emails. Their service was a pleasant surprise, as I had many bad experiences before with hiring contractors.

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Company Response

Hello and thank you very much your 10 star review!! Csaba

Private User
Private User
Private User reviews Brampton, ON
10/10

House cleaning

I have been using their services for a couple of years and I can honestly say that I am very pleased with their work. I was using another company (well known company)and every time that they cleaned I was always disappointed as they left areas that weren’t cleaned. I also like the fact that the same ladies come to each cleaning. Overall I do recommend Ecosparkle for your cleaning.

1 of 1 people found this review helpful.
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Company Response

Hello and thank you so much your wonderful review!! Csaba

Wendy Pegg in Newmarket
Wendy Pegg in Newmarket
1 review Newmarket, ON
10/10

window cleaning

Arnold was here yesterday afternoon - he did a very thorough and professional job cleaning my windows, inside and out plus the screens - he did the job on his own and was very kind, caring and took lots of pride in his work - I would highly recommend this company

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Company Response

Hi Wendy thank you so much the 10 star review!! I let Arnold know:) Csaba

Private User
Private User
Private User reviews Aurora, ON
10/10

EcoSparkle

EcoSparkle uses all eco-friendly products. They come as a group, they are efficient and the house is sparkling clean when I arrive home. I definitely recommend their service.

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Company Response

Hello and thank you very much the 10 star review!! Csaba

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ecosparkle

Welcome to Ecosparkle - Your Green Clean Team. We’re an independent, locally owned business based in Newmarket, Ontario – and a 6-year straight Reader’s Choice winner. We proudly offer sustainable, Eco-friendly, synthetic chemical-free natural and organic cleaning solutions to homes & businesses within the entire York Region and Greater Toronto Areas, including: Newmarket, Aurora, Bradford, East Gwillimbury, King City, Richmond Hill, Stoufville, Markham, Vaughan, Uxbridge, Oakville, Mississauga, North York, Etobicoke and Downtown Toronto.

Request your free Green Clean Quote today!

CATEGORIES
House & Apartment Cleaning and Window & Gutter Cleaning
PRODUCTS
We utilize premium plant-based, biodegradable Natural & Organic cleaners made by leading Canadian manufacturers like Bio-Vert!
SERVICES
Home Cleaning, Move-In, Move-Out Cleaning, Office Cleaning, Window Cleaning, Eavestrough Cleaning
SPECIALITIES
Natural & Organic Cleaning Scent-Free Cleaning Synthetic Chemical-Free Cleaning Sustainable Biodegradable Eco-Friendly
WEBSITE
https://ecosparklecanada.com/
YEAR ESTABLISHED
9
NUMBER OF EMPLOYEES
15
RETURN POLICY
Green Clean Guarantee - 100% Satisfaction Guaranteed
PAYMENT METHOD
Cash, Visa, Mastercard, American Express
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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