You Move Me Vancouver

Moving & Storage
7066 Greenwood Street Burnaby BC V5A 1X8
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Moving & Storage
You Move Me Vancouver
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95%

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Best of 2020 winner 5 timesBest of 2020winner 5 times

Reviews for You Move Me Vancouver

Average customer rating:
9.7 10 (224 reviews)

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jennifer.kate.campbell
jennifer.kate.campbell
1 review Vancouver, BC
1/10

Moving

We heard great things about You Move Me Vancouver, but were not satisfied with their service, and would not use/recommend them again. The two movers worked very slowly, and were joking/laughing to themselves for most of the time. It felt like they were deliberately working slowly to drag out the clock. Every time we've used movers in the past, they worked quickly and got down to business; we've never had movers work so slowly before. It was a good thing we had moved over a bunch of our stuff ahead of time, or it might have taken them 8 hours to get everything. They also packed my husband's coat up and put it in the back of the truck without checking with us first. We couldn't get it until the truck was unloaded at the new place, and it was pretty cold that day. The company's website also promised welcome coffee when they first arrived, and I had heard that we would receive a small housewarming present at our new residence. However, our movers did not show up with coffee, or say anything about it. At the end of the move, I asked about coffee and a the housewarming gift, and got a noncommittal response. I had to chase after them to get our small plant, the housewarming gift. The movers were not terrible, but not great either and we will not be using them again.

1 of 1 people found this review helpful.
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Company Response

Hey Jennifer, I am so sorry to hear you felt like your move was not as good as it could have been. I would definitely like to drop off a Starbucks gift card to you when convenient to make up for not receiving the coffee.

-Update-

I am now happy to say that I am glad we were able to connect you with Danielle, our Customer Experience Manager and come up with a fair resolution for you. Once again I am so sorry for not delivering on our promise about coffee but I know my Sales Manager will be setting up a time that is convenient for you to have it dropped off. We appreciate you working with us to make things right and we wish you all the best :)

- Prabh, General Manager

janicey2k
janicey2k
1 review Vancouver, BC
10/10

Home move

It was a great experience working with You Move Me. They were efficient and very professional. Customer service was exemplary.

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Company Response

Hey Janice, thank you so much for leaving us such a great review, we really appreciate it! Chris and his team had a great time moving you and we wish you all the best in your new home!

K.W.
K.W.
1 review Burnaby, BC
10/10

Moving

You Move Me moved all the contents of my apartment into my new condo. They were friendly, efficient, careful, and professional. I feel like they went above and beyond to help me. I will use them again for any future moves.

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Company Response

Hey Kendra, thanks so much for leaving us a review, we really appreciate it! Sean and his team had a great time moving you and it's so great to hear we went above and beyond your expectations.

- Prabh, General Manager

mccark
mccark
1 review Whistler, BC
10/10

Moving furniture

Moved furniture from multiple locations to a secondary home. Helped to set up and put in place furniture. It was a very tricky space to move in to. Movers were excellent, friendly,

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Company Response

Hi there, thanks so much for leaving us a review, we really appreciate it! Happy to hear our team did such a great job for you and we wish you all the best in your new home :)!

joytigandhan
joytigandhan
1 review Surrey, BC
10/10

Moving furniture from storage unit

Great service and I would highly recommend!! Took about 3 hours and very efficient and on time.

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Company Response

Hi Jyoti, thank you so much for leaving us a review, we really appreciate it! Kai and his team had a great time moving you and we wish you all the best in your new home!

- Prabh, General Manager

Matt
Matt
1 review Vancouver, BC
10/10

Residential Move

You Move Me did a fantastic job! Kai was very organized and helpful and the move was on time and budget despite unforeseen difficulties.
Thanks again!!

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Company Response

Hey Matt,

Thanks so much for leaving us a review we really appreciate it! Your move definitely had some challenges with the outside of your building being renovated partially blocking the path to truck. But our movers were able to hustle and keep pace in order for us to hit the estimate. We wish you all the best in your new home!

- Prabh, General Manager

Tyler Chung
Tyler Chung
1 review Vancouver, BC
10/10

Moving from condo to townhouse

Referred by a client to hire You Move Me and I'm extremely satisfied. Great customer service from initial booking to quickly responding to inquiries and finally the movers. Highly recommended.

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Company Response

Hey Tyler, thanks so much for leaving us a review, it means a lot to us! It's so great to hear that you heard about us from a client and decided to give us a try! We wish you all the best.

- Prabh, General Manager

linda
linda
1 review Vancouver, BC
10/10

Moving company

The movers arrived on time and were pleasant and efficient. I would use this company again in the future.

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Company Response

Hi Linda,

Thanks so much for leaving us a review, we really appreciate it. Happy to hear we did such a great job for you and wish you all the best!

- Prabh, General Manager

Siyala
Siyala
1 review Burnaby, BC
10/10

Excellent, Reliable, and Professional Movers

I hired YouMoveMe to move my 3-bedroom apartment furniture into a new apartment. Though I had plenty of time to contact several local movers, only YouMoveMe showed the professional attitude you expect from a well-run business. Their customer service was always there to answer questions; a free, on-site, no obligation assessment, and a fairly accurate quote. Their team showed up ahead of time with proper uniforms and equipment and worked diligently throughout. They finished an hour ahead of time. They also were flexible enough to work around a changed elevator window. I would highly recommend YouMoveMe Vancouver

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Company Response

Hi Hatem, thank you so much for leaving us a review, we really appreciate it! We always try our best to deliver the most accurate quotes in-person and let our clients know that we are here to work with them. It's always a bonus to hear the moves finish under budget too! We wish you all the best in your new home!

- Prabh, General Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about You Move Me Vancouver

You Move Me is a professional, local moving company that moves people, not just their boxes. You Move Me is pioneering a new standard for the moving industry with a customer experience that is different from what’s expected. We are a full service moving company that’s almost fun; offering moving, packing, and supplies options; and a wardrobe box that doubles as a kid’s fort! You Move Me really cares - from morning coffee service to a housewarming gift - this is professional and friendly packed up into one great company.

CATEGORIES
Moving & Storage
WEBSITE
http://www.youmoveme.com/ca/vancouver-fraser-valley
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
40
MEMBERSHIPS
GVHBA, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.